Top 7 Renewal Quoting & Upsell Calls Providers for Workers Comp Insurance Brokerages

Workers comp renewals don't wait for your producers to find time. The 60 to 90 day window before a policy expires is where a brokerage either protects its book or watches accounts drift to a competitor who called first. Most workers comp brokers know this, yet the renewal list still sits in a spreadsheet because nobody has the hours to work it by hand. That's exactly the gap renewal quoting and upsell call providers fill: they run structured outbound conversations with policyholders ahead of the renewal date, confirm intent, surface coverage gaps like payroll changes or new locations, and route qualified opportunities back to your producers. The catch is that this work is heavily regulated. TCPA consent rules, DNC scrubbing, and state-specific calling windows all apply, and a sloppy vendor can create more liability than revenue. This 2026 listicle compares seven providers that workers comp brokerages actually evaluate, from managed AI calling services to insurance-specialized BPO teams and renewal automation platforms. We ranked them on campaign structure, compliance rigor, CRM and AMS integration, and how well each fits a brokerage's renewal workflow.

#1 My AI Call Center — Calling starts at 9¢ per connected minute, tiered by volume, plus a one-time campaign setup and a flat monthly management fee, all quoted before launch. First campaign review is free.

My AI Call Center is a done-for-you managed outbound calling service that runs structured AI-powered calling campaigns, with Renewal Quoting & Upsell Calls as one of 17 core campaign types. Owned and operated by AIQ Labs, with a base in Halifax, Nova Scotia and US operations in Austin, Texas, the company takes a different approach from software platforms: you buy campaigns that they run for you, each scoped around one clear goal and quoted in full before launch. For a workers comp brokerage, that means a campaign can be built specifically around the 30 to 60 day window before a renewal date, confirming intent, surfacing payroll or class-code changes, and routing hot opportunities to producers live or into the CRM. What separates My AI Call Center from the rest of this list is list discipline. The service only runs campaigns against approved, permissioned, or reviewed contact lists, and list source and consent records are checked before any campaign launches. Bought lists without clear permission records are flagged, and in most cases declined. They tell you plainly if a list won't support the campaign before you spend anything. Every call includes mandatory AI disclosure under the TCPA's artificial voice rules, honors keyword opt-outs (STOP and REVOKE) immediately, respects state-specific quiet hours and day restrictions, and carries DNC requests across all campaigns into your records. Outcomes come back as a named outcome report with disposition codes (confirmed, qualified, renewed, opted out, no answer), per-call notes, and follow-up requests routed into the CRM and scheduling tools you already run. Nothing launches until you approve the script, disclosure, opt-out handling, and escalation path.

Best for: Workers comp brokerages and multi-location organizations (1–200+ staff) that want compliant, managed renewal quoting and upsell calling without building an internal call center or configuring software.

#2 CallingAgency — Contact for pricing

CallingAgency is a US-based outbound calling firm specializing in commercial insurance lead generation and appointment setting, with a structured framework built around the renewal window. According to their website, they build prospect lists by NAICS code, revenue band, and X-date (renewal date), then run multi-channel outreach combining cold calling, email, and LinkedIn touches over two to three weeks. For workers comp brokerages, that X-date targeting matters, since calling a business owner when they're actively shopping is far more productive than calling cold. Their C.A.L.L.S. framework covers calibrate (precision targeting), arrange (offer and messaging), launch (omnichannel outreach), land (qualification and intent), and schedule (booking and reporting). According to their website, they cover commercial lines including general liability, BOP, workers' comp, cyber liability, professional liability, and commercial auto. All outreach is TCPA-compliant with verified X-dates and decision-makers, and lists are scrubbed against DNC and litigator databases before dialing starts. They integrate with major agency systems including AMS360, Applied Epic, EZLynx, HubSpot, and Salesforce. The company reports a 4.8 out of 5.0 Trustpilot rating and cites a Voyage Insurance Group campaign where 6,400 calls produced 920 conversations and 37 booked appointments over three months.

Best for: Commercial insurance brokerages seeking multi-channel outbound campaigns targeting the renewal window with verified decision-makers and X-date intelligence.

#3 Pearl Lemon Leads — Contact for pricing

Pearl Lemon Leads runs telemarketing and lead generation services for insurance agencies, with a focus on UK insurance brokers, agencies, MGAs, and commercial insurance teams. According to their website, they support structured outbound calling that respects FCA expectations, UK GDPR, TPS, and CTPS requirements, which makes them a strong option for brokerages with UK-based workers comp or employers' liability books. Their insurance telemarketing covers the full outbound journey: first-call qualification, appointment setting, quote follow-up, renewal retention, customer reactivation, cross-selling, and data cleansing. For commercial insurance campaigns, they qualify prospects by company type, sector, location, renewal date, current insurer, employee count, turnover band, claims history, existing premium range, decision-maker role, and policy requirement. That renewal-date and employee-count qualification maps well onto workers comp, where payroll and headcount drive the premium. Their renewal retention campaigns contact policyholders before the decision window gets tight, confirming renewal dates, identifying price concerns, checking whether circumstances have changed, and booking a broker conversation before the client starts comparing elsewhere. Campaign output includes CRM notes, appointment status, call outcome, objection reason, renewal timing, and follow-up priority. The company reports 48+ years combined lead generation experience and provides CRM-ready call notes with compliance-led QA reviews.

Best for: UK and commercial insurance brokers and MGAs that want human-run renewal retention and cross-sell telemarketing with compliance-led QA.

#4 Selectsys — Contact for pricing. According to their website, onboarding includes a first month free with no commitment, with flat rate pricing rather than hourly.

Selectsys offers policy renewal support through trained BPO teams that work directly inside your agency management system, handling quoting, follow-ups, and binding without making you switch platforms. According to their website, their renewal specialists handle renewal rating and quoting, loss run triage, carrier and insured follow-ups, and final binds inside systems like Applied Epic, AMS360, and Sagitta. For workers comp brokerages drowning in renewal-season volume, the model is straightforward: embedded teams operate inside your AMS as if they were in-house staff, with no portals or spreadsheets. Turnaround is a key selling point. According to their website, most renewal tasks are completed within four business hours, fully SLA-backed, and teams can configure carrier-specific quoting intervals so pre-renewal quote workflows start automatically based on carrier deadlines. Their BPO agents are insurance-trained and renewal-specialized rather than general virtual assistants, with dual-layer QA. Security practices include IP restrictions, two-factor authentication, and SOC 2-compliant workflows. They also handle endorsements tied to renewals, post-bind changes, and audits as part of the renewal flow. Note that this is back-office execution rather than outbound calling: Selectsys handles the quoting and follow-up work inside your systems, so it pairs well with, rather than replaces, a calling provider that talks to policyholders directly.

Best for: Retail agencies and brokerages that want trained back-office teams executing renewal quoting and follow-up inside their AMS, especially during volume spikes.

#5 ReFocus AI — Contact for pricing. Catalyit subscribers can access preferred pricing by contacting ReFocus.

ReFocus AI helps independent insurance agencies reduce over an hour of manual servicing work per renewal, improve retention through proactive monitoring, and give staff time back to serve as trusted advisors. According to their Catalyit listing, agency partners that write business in all 50 states use the ReFocus platform to automate and centralize high-volume workflows across renewals, remarketing, quoting, servicing, and account monitoring. For a workers comp brokerage, the platform's strength is deciding which renewals actually need attention instead of treating every account the same. The platform analyzes customer, policy, and workflow data to identify accounts at risk before renewal, flags cross-sell and upsell opportunities, and prioritizes staff time toward accounts most likely to need action. On the quoting side, ReFocus supports browser-based carrier quoting with 60+ markets, collecting quotes from carrier portals without requiring carrier APIs, then organizing results and next steps. Insights, tasks, and follow-up activity sync back into your AMS or CRM. A Catalyit team review notes that predictions should guide rather than dictate renewal decisions, and that results depend on the completeness of your underlying agency data. ReFocus has been recognized by Catalyit, the Big "I" Agents Council for Technology, BrokerTech Ventures, and the Global Insurance Accelerator, and was selected for the FIRE Accelerator presented by Erie Insurance and ValueMomentum.

Best for: Independent agencies and brokerages that want to prioritize which renewals get attention and automate remarketing and quoting workflows across their existing systems.

#6 EHVA — Contact for pricing

EHVA is an insurance-specialized voice AI platform covering intake, quoting, agency answering, and outbound calling. According to their website, EHVA's leadership spent years designing insurance call flows, intake scripts, and objection handling before layering in conversational AI, and that background shows in the depth of insurance-specific integrations they support. EHVA reports handling 12,000 inbound calls per day for State Farm agents across the United States, fully autonomously, which makes it one of the more proven insurance voice AI deployments. For renewal and upsell work, EHVA handles scheduled outbound campaigns to your existing book: payment reminders, renewal notices, policy review outreach, and lapse prevention calls. Calls run at the days and times you configure, and the AI handles the full conversation, confirming intent, answering basic renewal questions, taking payments where integrated, and escalating to an agent when a customer has a concern or wants a coverage change. On the outbound prospecting side, EHVA runs high-volume prequalification and appointment setting, leaving personalized voicemail and following up with SMS or email when a prospect doesn't answer. When a prospect engages, EHVA qualifies them against your criteria and sets appointments into your calendar or CRM. EHVA also connects live to rating systems via API for real-time price and coverage conversations during quoting calls.

Best for: Agencies and carriers that want insurance-specialized voice AI handling inbound answering plus scheduled outbound renewal and policy review calls at scale.

#7 Sonant — Contact for pricing. According to their website, Sonant charges a predictable partner rate per agency with onboarding, configuration, and support included.

Sonant is an AI receptionist built specifically for independent property and casualty insurance agencies. According to their own comparison of insurance agency CRM software, Sonant occupies the layer most systems leave empty: the live phone call. It answers calls, verifies the caller against the client record in your AMS while the call is live, resolves servicing or quote intake questions during the conversation, and writes the outcome back as a documented, routed task in the system you already run. For a workers comp brokerage, that means renewal and quote calls from policyholders get handled and logged rather than landing in voicemail. Sonant's integration approach is its main strength. The Applied Epic connection is published through the Applied Certified Vendor Integration Program as of August 2026, so agencies on Epic don't need separate API access to switch Sonant on. The HawkSoft API partnership is documented on HawkSoft's own partners page, which describes pulling real-time client data during calls and automatically logging call notes and tasks under the specific client section. Sonant also integrates with EZLynx and Momentum AMP. Pricing is a predictable partner rate per agency with onboarding, configuration, and support included, so a heavy call week doesn't change the invoice. The honest limitation: Sonant is inbound-first. It's a call layer that captures and routes conversations, not an outbound renewal calling engine, so it works best paired with a proactive outbound provider.

Best for: Independent P&C agencies that want inbound calls answered, verified, and logged automatically so renewal and quote conversations never fall through the cracks.

Choosing the right renewal quoting and upsell call provider comes down to one question: who actually makes the calls, and can you prove they were compliant? If your workers comp brokerage wants a hands-off option, a managed service like My AI Call Center runs the whole campaign for you, from list and consent review through script approval to outcome reporting, with pricing that starts at 9¢ per connected minute and a full quote before anything launches. If you'd rather keep execution in-house or layered onto your existing stack, platforms like EHVA and Sonant handle the call layer, while ReFocus AI and Selectsys tackle the renewal prioritization and quoting work inside your AMS. CallingAgency and Pearl Lemon Leads suit brokerages that want human-run, multi-channel outbound campaigns aimed at the renewal window. Whatever you pick, verify the compliance story yourself: consent records, DNC handling, disclosure practices, and state-specific calling rules. A provider that can't answer those questions plainly isn't worth the risk on a regulated book like workers comp. Start with a free campaign review at myaicallcenter.app and find out whether your renewal list can support the campaign before you spend a dollar.

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