Lapsed Member Re-Engagement Calls

Win back members who drifted away.

Lapsed member re-engagement calls reconnect members who stopped engaging or cancelled recently. We follow an approved check-in script, surface why they left, and offer a path back when you approve one.

How it works

• We review your lapsed-member list and your permission to contact.
• We agree on the check-in script and any save offer, with your approval.
• Calls run in approved windows with disclosure and opt-out handling.
• You get a report showing rejoined, interested, declined, and no answer.

What you get back

• A dispositioned list: rejoined, interested, declined, opted out, or no answer.
• Reasons captured where members share them, kept inside your approved scope.
• A clear view of members recovered and the offers that worked.

Guardrail

We only call approved lapsed-member lists where you have an existing relationship or permission. We do not pressure members or invent offers outside your approved script.