Customer Updates & Notifications

Make important updates easier to deliver at scale.

Notification calls help you deliver important updates to your existing customers or members with a clear message and a way to ask questions. We follow an approved script and capture any follow-up requests.

How it works

• We review your notification, your customer list, and your consent records.
• We agree on the script: the update, what it means, and the follow-up path.
• Calls run in approved windows with disclosure and opt-out handling.
• You get a report showing reached, follow-up needed, opted out, and no answer.

What you get back

• A dispositioned list: reached, follow-up needed, opted out, or no answer.
• Follow-up requests routed back to your team for handling.
• A clear coverage view showing how many people heard the update.

Guardrail

We only call approved existing customer or member lists for notifications. We do not cold call for notifications or share updates outside your approved scope.