Campaign controls built into the planning process.
Safety is not an afterthought. It is part of how we plan every campaign before it launches.
Purpose and audience review
Every campaign starts with one clear goal and an approved audience. We will not run a campaign if the purpose is unclear or the audience has not been reviewed.
List source and consent
We review where your list came from and whether you have permission to contact the people on it. If consent records are missing or unclear, we flag it before launch.
Location and calling windows
Calling rules vary by location. We plan calling windows that match local requirements and time zones so calls go out at the right time and place.
Script and disclosure approval
The script, disclosure language, and call flow are approved before launch. Every call starts with honest disclosure about who is calling and why.
Opt-out and DNC handling
If someone asks to stop, we stop. Opt-out requests are logged and honored immediately. Do-not-call requests are respected across all campaigns.
Escalation and complaints
Every campaign has an approved escalation path. Questions, concerns, and complaints get routed to your team through the agreed channel.
Recording and privacy
Call recording is optional and only with proper disclosure and consent. We do not share personal data outside your approved scope. Privacy controls are reviewed during campaign planning.
Important
My AI Call Center does not provide legal advice. Campaign requirements vary by location, industry, contact type, consent status, and the technology used. You are responsible for obtaining appropriate legal guidance and approvals before a campaign launches.
Have questions about compliance?
We will walk through the controls for your specific campaign during planning.
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