Top 7 Loyalty Program Enrollment Calls Providers for Software Development Firms

Software development firms rarely have a loyalty program problem. They have an enrollment problem. The program exists, the rewards are defined, and the customer list is sitting in a database somewhere, but getting users to actually sign up takes more than a launch email. Research on loyalty program enrollment points to a familiar set of barriers: people do not know the program exists, the first reward feels out of reach, sign-up asks for too much, or the timing is wrong. Those are conversational problems, and conversations are what outbound calling solves. That is the appeal of a structured enrollment call. A trained voice can explain the program, answer the question the customer actually asked, confirm the enrollment, and hand the interesting cases back to your team. It can also create real liability if the list is bad, the consent records are thin, or the calling rules are ignored. In 2026, the options on this list fall into two camps: enterprise loyalty platforms that give you the rules, tiers, and APIs to run a program, and managed calling services that run the enrollment conversation for you. The seven options below cover both, with pricing and limitations stated plainly so you can decide which side of that line you want to sit on.

#1 My AI Call Center — Calling starts at 9¢ per connected minute, tiered by volume, plus a one-time campaign setup fee and a flat monthly management fee, both quoted before launch. The first campaign review is free.

My AI Call Center (myaicallcenter.app) is a done-for-you managed outbound calling service operated by AIQ Labs, based in Halifax, Nova Scotia with an operating base in Austin, Texas. The pitch is simple: you buy campaigns that we run for you. For software development firms running loyalty or referral programs, the Loyalty Program Enrollment campaign calls approved, permissioned, or reviewed contact lists to move existing customers, trial users, and lapsed members into your program, then routes enrollment confirmations and follow-up requests back into the CRM and scheduling tools you already run. Hot leads can transfer to your team live or land in your CRM for same-day follow-up. What separates it from a platform you configure yourself is the list discipline and the compliance posture. Before any campaign launches, the team checks list source and consent records. Bought lists without clear permission records get flagged, and in most cases declined. If a list will not support the campaign, you hear that plainly before you spend anything. AI-generated voices are treated as artificial voices under the TCPA, so prior express consent is required. Every call carries an AI disclosure, recipients can ask whether the call is AI-assisted, request a human, or opt out using STOP or REVOKE keywords, and opt-outs are logged and honored immediately with DNC requests carried across all campaigns. State-specific quiet hours, day restrictions, and registration rules are honored, and recording is optional and only with disclosure and consent. Pricing is straightforward. Calling starts at 9¢ per connected minute, tiered by volume, with the rate agreed before launch and locked for the campaign. Most campaigns add a one-time setup fee and a flat monthly management fee, both quoted before launch, and there are no per-seat charges and no platform bill. Every campaign ends with a named outcome report: disposition codes (confirmed, qualified, enrolled, opted out, no answer), per-call notes, a dispositioned contact list, completion and coverage reporting, and opt-out and DNC logs. The company reports what actually happened and states plainly that it will never invent client logos, testimonials, metrics, or ratings.

Best for: Software development firms with an existing customer, trial-user, or lapsed-member list and documented consent records that want enrollment campaigns run for them without hiring call center staff or buying calling software.

#2 Salesforce Loyalty Management — $20,000 to $45,000 per org per month, billed annually (published editions per Loyalty Juggernaut's B2B loyalty guide).

Salesforce Loyalty Management is enterprise loyalty software that sits inside the broader Salesforce platform. According to Gartner Peer Insights, it is designed to help organizations create, manage, and optimize customer loyalty programs, with tools for designing personalized rewards and engagement journeys, tracking member activities, and automating program rules and operations. Gartner also notes that it supports points, tiered, and partner program types, and that it captures customer data and behaviors to support segmentation and targeted incentives based on customer profiles. Directive's 2026 guide adds that member lifecycle management can be automated, that the tool integrates with Marketing Cloud, and that reporting runs through Tableau. For a software development firm already running Salesforce, that integration is the practical draw. Member records sit next to account and opportunity data, so enrollment journeys can be triggered from real product, billing, or renewal events rather than a spreadsheet of names. The trade-off is scope. Directive flags high implementation complexity and cost, and describes the tool as best suited to organizations already deeply embedded in the Salesforce ecosystem. It is also a platform rather than a calling service, so outbound enrollment conversations require internal staff or a separate vendor to run. Published editions run from $20,000 to $45,000 per org per month, billed annually, according to Loyalty Juggernaut's B2B guide.

Best for: Software development firms already running on Salesforce that want loyalty treated as an extension of their CRM and have internal resources to configure and operate the program.

#3 GRAVTY (Loyalty Juggernaut) — Contact for pricing

GRAVTY is the platform from Loyalty Juggernaut, a Silicon Valley company that RevenueBase lists among the largest US-based loyalty program providers by team size. According to Gartner Peer Insights, GRAVTY is an API-first, cloud native loyalty platform that connects into existing CRM, point of sale, and marketing systems through more than 600 API endpoints and 100 prebuilt integrations. Gartner reports that it runs more than 80 loyalty programs across 110 countries and 16 industries, serving more than 400 million members, with agentic AI features that predict churn, personalize offers, detect fraud in real time, and help teams launch campaigns faster. Gartner also notes that GRAVTY covers the full loyalty lifecycle, from enrollment and points earning and redemption to tier management, campaign execution, and partner management. Loyalty Juggernaut's own B2B guide adds that GRAVTY runs serverless on AWS under a 99.99% uptime SLA, with average API latency under 50 ms and 150+ systems integrated. Its Visual Rules engine lets program managers change program logic without a developer, and AI-Scan reads paper, photo, or email receipts and maps each line to a SKU. The same guide reports 500M+ members in production. For software development firms with an existing engineering team, that API surface is the draw, since enrollment flows can be built into your own product rather than bolted onto it. The catch is that this is infrastructure rather than a plug-and-play program, and the guide is written by the vendor, so treat its own figures as vendor-reported.

Best for: Engineering-led software firms that want to build enrollment flows into their own product through an API and run B2B and B2C programs on a single engine.

#4 Antavo AI Loyalty Cloud — Contact for pricing

Antavo's AI Loyalty Cloud is a loyalty technology platform founded in London in 2012, with clients including KFC, Skims, C&A, Flying Tiger, Notino, Scandic Hotels, Kathmandu, and Benefit Cosmetics. According to Antavo's own site, the platform combines loyalty program logic, engagement, and promotions with a live insights layer, built on a modular, API-first architecture that integrates across tech stacks and markets. Gartner Peer Insights describes the software as supporting the creation and customization of loyalty campaigns including point-based systems, rewards, tiers, and challenges, along with audience segmentation, automation of communications, and real-time analytics, plus integrations with e-commerce, CRM, and marketing platforms. Directive's 2026 B2B guide highlights Antavo's logic-based loyalty model, where rewards trigger on specific business events such as a contract renewal or a product training completion. That event-driven approach fits software firms well, where enrollment can be tied to a milestone such as a completed trial, a certification, or a renewal. Antavo's site also points to gamification, tiers, clubs, receipt scanning, and mobile passes, along with an AI agent for predictive insights and repetitive tasks. Antavo does not publish list pricing on the pages reviewed, so contact for pricing. It is a platform, so the enrollment calls themselves need either your own team or a calling partner.

Best for: Enterprise software and services brands that want event-based loyalty, gamification, and API-first architecture across multiple markets.

#5 Talon.One — Contact for pricing

Talon.One is a Berlin-based promotion and loyalty platform founded in 2015, with clients including Adidas, Sephora, and Joe & The Juice. According to Antavo's 2026 vendor overview, Talon.One is aimed at enterprises that want to run dynamic incentives, loyalty schemes, and gamified campaigns through a single system, emphasizing flexibility, headless architecture, and cross-channel execution for brands operating globally. Directive's B2B guide describes it as a promotion engine for highly targeted discounts, coupons, and loyalty features, built for developers while letting marketers control the rules. Standout features listed there include geofencing, real-time session tracking, and a flexible Rule Builder for varied incentive combinations. For software development firms, the developer orientation is the point. Rules can be changed by marketing staff without a release cycle, and the platform can sit in front of your existing stack rather than replacing it. Directive also flags a real limitation: there is no out-of-the-box loyalty program, so Talon.One requires orchestration with your CRM and CDP layers to run a full program. For enrollment campaigns specifically, you would still need to build the member-facing signup flow and connect it to your own product, and the outbound conversation itself stays outside the platform. Talon.One does not publish list pricing on the pages reviewed, so contact for pricing.

Best for: Software firms with a developer team that want a promotion and rules engine to orchestrate in front of their existing CRM and CDP stack.

#6 Open Loyalty — Contact for pricing

Open Loyalty is a headless, API-first loyalty platform that is part of OEX SA, a European capital group. According to its own website, the platform sits behind more than 100 enterprise brands, with 400+ loyalty programs launched, 19,700 loyalty campaigns, coverage across 60+ countries, and 1B loyalty events processed per month. Its site lists composable mechanics including tiers and rank progression, challenges and missions, points with multiple wallets, rewards and coupons, gamified referrals, spin-the-wheel and lottery games, badges, and leaderboards, all configurable through the API or without code. Open Loyalty also publishes infrastructure numbers: 120 ms average API response time and a 99.99% uptime SLA, with ISO 27001 and ISO 9001 certification and GDPR coverage. Its site also describes a Loyalty Success Team that maps behavioral loops to KPIs before launch, handles integration and execution at launch, and monitors the P&L dashboard afterward, which is a managed service layer rather than pure software. Directive's 2026 B2B guide lists Open Loyalty as best suited to enterprise teams needing customizable, developer-friendly loyalty infrastructure, and notes that it requires strong internal engineering resources because it is infrastructure rather than a plug-and-play solution. Pricing is not published on the pages reviewed, so contact for pricing.

Best for: Software firms that want composable loyalty mechanics, high-scale APIs, and an optional managed success team for program design and optimization.

#7 Brandmovers — Contact for pricing

Brandmovers is a fully managed SaaS platform for B2B loyalty and incentive programs, and it publishes one of the more thorough guides on loyalty program enrollment specifically. Its enrollment guide, last updated October 2026, draws on FTC and FCC guidance, New York, Florida, and California statutes, and IRS instructions, and it maps out enrollment touchpoints including online checkout, point of sale, mobile app, order and shipping emails, packaging and receipts, and promotions. Directive's 2026 B2B guide describes Brandmovers as a mix of software and managed services with a strong promotional campaign execution layer, especially for rebate-driven and claim-based incentive programs across regions. Loyalty Juggernaut's B2B guide notes that Brandmovers runs its BENGAGED platform for clients and links to SAP, Infor, and other ERP and CRM tools, posting SPIFF credits from sales data. For software development firms, that managed model means incentive design and execution sit with the vendor rather than your product team, and the enrollment guide offers a useful framework for where to ask and how to reduce friction. The limits are clear. It is oriented toward manufacturers, distributors, and B2B brands rather than SaaS product teams, and the platform does not include outbound calling, so enrollment conversations need a separate provider. Brandmovers does not publish list pricing on the pages reviewed, so contact for pricing.

Best for: B2B software and technology brands that want managed incentive program design and execution, especially where rebate and claim-based mechanics matter.

If your firm already runs its loyalty program on Salesforce, GRAVTY, Antavo, Talon.One, Open Loyalty, or Brandmovers, the platform is the right starting point and the calling layer is a separate decision. If you would rather have the enrollment conversations run for you, My AI Call Center removes the staffing and infrastructure question entirely. You describe the goal, we check the list and consent records, we quote the whole campaign, and we run it in approved windows with AI disclosure on every call. Calling starts at 9¢ per connected minute, tiered by volume, and the first campaign review is free. Plan My Campaign at myaicallcenter.app/campaigns, or email [email protected] to talk through your list and your enrollment goal.

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