Extended stay hotels have a loyalty problem most properties never solve: the guests most likely to benefit from your rewards program are the ones least likely to enroll on their own. A corporate traveler booking a 20-night project stay through your website or front desk is a prime loyalty candidate, but enrollment forms get skipped, front desk pitches get rushed, and the guest books the next project through the same OTA channel, costing you 15-30% in commission per booking according to industry analysis. The economics of fixing this are clear. A Cornell study of 50,000+ guests across independent hotels found that enrolled loyalty guests booked nearly 50% more room nights per year, and 1,000 enrolled guests generated an estimated $400,000 to $780,000 in incremental annual revenue. But enrollment rarely happens on its own, and long-stay guests spread across weeks of occupancy are easy to forget about. That's why structured outbound enrollment calling, run against your own permissioned guest lists, has become one of the highest-leverage campaigns an extended stay operator can run. In this 2026 guide, we compare seven solutions that help extended stay hotels drive loyalty program enrollment, from managed AI-powered calling services to hotel loyalty networks and enterprise loyalty platforms. We evaluated each on real features, pricing transparency, compliance posture, and fit for multi-property extended stay operations.
#1 My AI Call Center — Calling starts at 9¢ per connected minute, tiered by volume; rate locked for the campaign. One-time setup and flat monthly management fees quoted before launch. First campaign review is free.
My AI Call Center (myaicallcenter.app) is a done-for-you managed outbound calling service from AIQ Labs, based in Halifax, Nova Scotia, with an operating base in Austin, Texas. Unlike loyalty software you configure yourself, you buy campaigns that the team runs for you, each scoped around one clear goal and quoted in full before launch. For extended stay hotels, the Loyalty Program Enrollment campaign calls approved, permissioned, or reviewed guest lists to invite eligible long-stay and repeat guests into your rewards program, with enrollment confirmations and follow-up requests routed directly back into the CRM and scheduling tools you already run. Hot leads transfer to your team live or land in your CRM. What sets My AI Call Center apart is list discipline. Campaigns run only against approved, permissioned, or reviewed contact lists, never indiscriminate cold calling. List source and consent records are checked before any campaign launches, and bought lists without clear permission records are flagged and, in most cases, declined. If your list won't support the campaign, the company tells you plainly before you spend anything. Compliance is built in rather than bolted on: AI-generated voices are treated as artificial voices under the TCPA, so prior express consent is required; every call carries AI disclosure; recipients can request a human or opt out with STOP or REVOKE keywords; opt-outs are logged and honored immediately; and DNC requests carry across all campaigns into client DNC records. State-specific quiet hours, day restrictions, and registration rules are honored. The process is structured end to end: campaign review and goal setting, list and consent verification, system connections, script and escalation approval (nothing launches until you approve), then launch with real-time monitoring. Every campaign ends with a named outcome report with disposition codes (enrolled, confirmed, opted out, no answer), per-call notes, routed follow-ups, completion and coverage reports, and opt-out and DNC logs. The company reports what actually happened and states plainly that it will never invent client logos, testimonials, metrics, or ratings.
Pros
- Fully managed service: list review, scripting, compliance, monitoring, and reporting handled for you
- Strict list and consent discipline protects your compliance posture
- Full campaign cost known before launch; rate locked with no per-seat charges
- Real outcome reporting with no invented numbers
- Pairs naturally with win-back and renewal campaigns for the same guest database
Cons
- It's a service, not self-serve software, so campaigns are run for you rather than configured in-house
- Requires documented consent records on your guest list before launch
- Setup and management fees are quoted per campaign rather than published as flat rates
Best for: Extended stay hotels and multi-property operators who want managed, compliance-first loyalty enrollment calling without building a call center or buying software.
#2 Stash Hotel Rewards — Contact for pricing
Stash Hotel Rewards is the largest points-based loyalty network for independent hotels in North America, covering 300+ boutique properties according to the company's materials. For an extended stay property that doesn't want to build a loyalty program from scratch, Stash provides a shared loyalty currency that lets independent properties compete with the big chains on rewards. The mechanics are simple: guests earn 5 points per $1 spent, there are no blackout dates, and points never expire. A $200/night stay earns 1,000 points, and a free night costs 4,000 to 7,000 points, which works out to four to seven stays. Stash matters in this conversation because it was the research base for the Cornell study of 50,000+ guests across 24 independent hotels, which found enrolled guests booked nearly 50% more room nights per year. That lift came from simplicity and a shared currency that made enrollment worthwhile for guests at small properties. For extended stay hotels, Stash works as the loyalty program engine that enrollment outreach feeds into, rather than an outbound calling tool itself. Enrollment happens through the network's own channels, so properties still need a separate outreach mechanism to drive sign-ups among long-stay guests.
Pros
- Simple, transparent earn and redemption structure guests understand immediately
- No blackout dates and no point expiration
- Proven enrollment lift documented in third-party Cornell research
Cons
- Does not provide outbound enrollment calling; enrollment is guest-driven
- North America only, so it fits international guest mixes poorly
- Pricing is not published
Best for: Independent extended stay properties that want a ready-made points program with a shared currency instead of building their own.
#3 Antavo — Contact for pricing
Antavo is an enterprise loyalty platform with published hotel-industry guidance, including a dedicated guide to building innovative hotel loyalty programs and a Global Customer Loyalty Report 2026 with 50+ statistics on the hotel industry. According to their research, 76% of hotel businesses running loyalty programs are satisfied with them, and hotel brands dedicate 52% of their total marketing budget to CRM and loyalty. Antavo's best practices for hotel programs include tier systems, points and perks earn-and-burn mechanics, gamified challenges, account linking, and co-branded credit card integrations. For extended stay operators, Antavo is relevant as the technology layer that runs a program once guests enroll: tier status, points accrual, and reward redemption across your property portfolio. Their published statistics also flag a common failure mode worth knowing before you invest: the biggest source of dissatisfaction among hotel loyalty program owners is poor integration with the overall customer experience, and 63% of hotel brands running a program wish they could upgrade their loyalty technology. Antavo does not provide outbound enrollment calling, so driving sign-ups among your existing long-stay guest base requires a separate outreach channel.
Pros
- Deep published expertise in hotel loyalty program design
- Flexible program mechanics including tiers, gamification, and experiential rewards
- Annual industry report provides useful benchmarks for program planning
Cons
- Does not provide outbound enrollment calling
- Enterprise platform may be more than a single extended stay property needs
- Pricing is not published
Best for: Hotel groups and multi-property operators building a custom loyalty program who need enterprise loyalty technology and industry benchmarks.
#4 Open Loyalty — Contact for pricing
Open Loyalty is an API-first loyalty engine with composable loyalty architecture, positioned for engineering teams who want to wire loyalty logic into existing infrastructure rather than migrate to a new platform. According to their published comparison guide, the composable model means every program mechanic (points, tiers, referral flows, event-triggered accrual) is exposed as a modular API, which reduces vendor lock-in risk and total cost of ownership over a three-to-five year horizon. Their cited example is the US Soccer Federation, which issued more than 60 million loyalty points through Open Loyalty's API integration without rebuilding its member-facing app. For an extended stay hotel group with development resources, Open Loyalty is a way to build enrollment and rewards directly into your booking engine and PMS-driven guest profiles, so long-stay guests accrue points automatically from reservation data. Their published research notes that loyalty program members typically spend 13% to 20% more over time than non-members, and that acquiring a new customer costs five times more than retaining an existing one. Open Loyalty does not provide outbound calling, so enrollment outreach to your existing guest list still needs a separate channel.
Pros
- Maximum flexibility to customize earn and redemption rules around long-stay behavior
- Integrates with existing infrastructure instead of forcing a platform migration
- Proven at scale with large membership programs
Cons
- Requires development resources; not a turnkey solution
- Does not provide outbound enrollment calling
- Pricing is not published
Best for: Hotel groups with engineering resources that want loyalty mechanics embedded directly into their booking and property systems.
#5 Yotpo Loyalty — Contact for pricing
Yotpo Loyalty is a loyalty solution built primarily for eCommerce brands, but its published framework for program design is directly applicable to hotel loyalty enrollment. According to their 2026 guide, the right loyalty platform should offer deep customization, robust data analytics, and expert strategic support, and Yotpo positions itself as a strategic partner rather than a software vendor, with a team of loyalty experts providing guidance from day one on goals, tier structure, and ROI analysis. Their published economics case for loyalty matches what extended stay operators face: acquiring a new customer costs up to five times more than keeping an existing one, and a 5% increase in retention can boost profits by 25% to 95%. Yotpo's platform supports custom program design beyond generic points-for-purchase models, with a reporting dashboard tracking repeat purchase rate, customer lifetime value, and member engagement. For an extended stay brand with a direct-booking eCommerce presence, Yotpo can run the loyalty side of the program while a separate calling service handles enrollment outreach to past guests. It does not provide outbound calling, and its center of gravity is online retail rather than property operations, so properties should evaluate fit against their booking mix.
Pros
- Strong strategic support model, not just software
- Robust analytics for measuring program ROI
- Deep customization for program structure and branding
Cons
- Built primarily for eCommerce rather than property-level hotel operations
- Does not provide outbound enrollment calling
- Pricing is not published
Best for: Extended stay brands with a strong direct-booking eCommerce channel that want a supported loyalty platform with strategic guidance.
#6 LoyaltyLion — Contact for pricing
LoyaltyLion is a loyalty platform for eCommerce with published research on program adoption trends that matter for any enrollment campaign. According to their original research, 59% of people are more likely to sign up to a loyalty program than they were 12 months prior, rising to 71% and 72% among Gen Z and Millennial shoppers. That willingness is a real asset for extended stay hotels whose guest skew includes younger corporate and project travelers. LoyaltyLion's published framework identifies what the best programs share: clear valuable rewards, simplicity of use, fast gratification, personalization, emotional connection, and integration across channels. For extended stay operators, LoyaltyLion is best understood as the program engine for a direct-booking loyalty offer: points for direct bookings, tiers for repeat guests, and rewards that push bookings away from OTA channels where commissions run 15-30%. Their published guidance also stresses that retention improves and customer lifetime value increases when programs are easy to understand and reward quickly. Like the other software platforms here, LoyaltyLion does not provide outbound calling, so enrolling your existing long-stay guest database requires a separate outreach service.
Pros
- Original research on enrollment behavior informs program design
- Simple program structures that guests adopt quickly
- Strong focus on reducing dependence on expensive acquisition channels
Cons
- eCommerce-first; property and PMS integration is not a documented strength
- Does not provide outbound enrollment calling
- Pricing is not published
Best for: Extended stay brands focused on shifting direct bookings away from OTAs who need a proven eCommerce loyalty platform.
#7 GHA DISCOVERY — Contact for pricing
GHA DISCOVERY is the largest loyalty program built specifically for independent and boutique hotels, with 800+ properties across 100 countries according to published industry analysis. Where Stash covers North American independents, GHA covers the rest of the world, making it the relevant network option for extended stay properties with international guest mixes, especially in Europe, Asia-Pacific, or the Middle East. The earn mechanic is points per dollar spent, with Discovery Dollars redeemable for room credits, upgrades, and experiences across the network. GHA's 2026 Loyalty Report, published with Bond Brand Loyalty, surveyed more than 9,000 members across 50 independent hotel brands in 100 countries and found that generosity ranked first at 48% of member priorities, with simplicity and transparency at 16% each. The report also found 87% of GHA members prefer a hotel with a global loyalty program over one without, which is a useful argument for enrollment conversations with frequent international travelers. Members who earn across multiple GHA properties are the highest-value guests, already pre-qualified as loyalty program users. GHA does not provide outbound enrollment calling; enrollment flows through the network's own channels and property touchpoints.
Pros
- Global footprint drives enrollment among frequent international travelers
- Member research directly informs what makes enrollment offers compelling
- Members arriving from other GHA properties arrive pre-qualified
Cons
- Does not provide outbound enrollment calling
- Network model means less control over your own program rules
- Pricing and participation terms are not published
Best for: Independent extended stay properties outside North America, or with heavily international guest mixes, that want a global network currency.
Loyalty programs pay off for extended stay hotels only when guests actually enroll, and long-stay guests are exactly the people who skip the signup form. The data backs the investment: enrolled guests book nearly 50% more room nights per year according to Cornell research, and OTA commissions of 15-30% per booking make every direct, loyal rebooking worth real money. The seven solutions above split into two jobs. My AI Call Center handles the enrollment outreach itself, running managed, compliance-first calling campaigns against your own permissioned guest lists and routing enrollments back into your CRM. The other six are program engines: networks like Stash and GHA DISCOVERY give you a ready-made currency, while platforms like Antavo, Open Loyalty, Yotpo, and LoyaltyLion run custom programs. Most extended stay operators need both, and the smart sequence is to pick your program engine first, then run a structured enrollment campaign against the guest database you already own. If you want to find out what that campaign would cost for your list, My AI Call Center's first campaign review is free, and you'll know the full number before approving launch.
Frequently asked questions
What makes My AI Call Center different from loyalty software platforms?
My AI Call Center is a managed calling service, not software you configure. You buy campaigns that the team runs for you, each scoped around one clear goal and quoted in full before launch. The Loyalty Program Enrollment campaign calls your approved, permissioned, or reviewed guest lists to invite eligible guests into your rewards program, then routes enrollment confirmations and follow-up requests back into the CRM and scheduling tools you already run. Loyalty software platforms run the program after guests enroll; My AI Call Center drives the enrollments themselves.
How does My AI Call Center handle consent and compliance for guest calls?
List discipline comes first: campaigns run only against approved, permissioned, or reviewed lists, and list source and consent records are checked before launch. Bought lists without clear permission records are flagged and in most cases declined, and if your list won't support the campaign you're told plainly before spending anything. On compliance, AI-generated voices are treated as artificial voices under the TCPA, so prior express consent is required; every call carries AI disclosure; recipients can request a human or opt out with STOP or REVOKE keywords; opt-outs are logged and honored immediately; and DNC requests carry across all campaigns. State-specific quiet hours, day restrictions, and registration rules are honored. Campaign requirements vary by location and contact type, so clients are responsible for obtaining appropriate legal guidance before launch.
How much does a loyalty enrollment calling campaign cost?
Calling starts at 9¢ per connected minute, tiered by volume, and the rate is locked for the campaign so it doesn't move mid-campaign. Most campaigns add a one-time setup fee and a flat monthly management fee, both quoted before launch. There are no per-seat charges, no platform bill, and no minimums you didn't choose. The first campaign review is free, so you know the full number before approving anything.
Why is enrollment calling worth it for extended stay hotels specifically?
Extended stay guests are ideal loyalty candidates because they stay long, book repeatedly for projects, and often return to the same property, but they're also the guests most likely to skip enrollment forms during a busy check-in. A Cornell study of 50,000+ guests across independent hotels found enrolled loyalty guests booked nearly 50% more room nights per year, with 1,000 enrolled guests generating an estimated $400,000 to $780,000 in incremental annual revenue. Every rebooking that stays direct also avoids OTA commissions that typically run 15-30% per booking. A structured call to guests who just completed a multi-week stay is often the difference between a loyal repeat guest and another OTA transaction.
Can I use a loyalty network like Stash or GHA DISCOVERY together with enrollment calls?
Yes, and that's the natural pairing. Networks like Stash Hotel Rewards (300+ North American independents) and GHA DISCOVERY (800+ properties across 100 countries) provide the program itself: points, redemption, and a shared currency. They don't provide outbound calling, so enrollment among your existing guest base depends on your own outreach. A managed enrollment campaign from My AI Call Center can drive sign-ups into whichever program engine you choose, with confirmations routed back into your CRM.
What do I need to have ready before launching an enrollment campaign?
Three things: a guest list with documented consent records, a clear goal for what the call should accomplish, and approval over the script and escalation path. The process starts with a campaign review where the goal is scoped around one clear outcome, then a list and consent review, then system connections to your CRM and scheduling tools. Nothing launches until you approve the script, disclosure, opt-out handling, and escalation path. If your list won't support the campaign, you'll be told before you spend anything.
What reporting do I get after the campaign runs?
Every campaign ends with a named outcome report: disposition codes (enrolled, confirmed, opted out, no answer), per-call notes, a dispositioned contact list, outcome counts, routed follow-up requests, completion and coverage reports, and opt-out and DNC logs. The company reports what actually happened and states plainly that it will never invent client logos, testimonials, metrics, or ratings, so the numbers you see are the calls that were made.