Construction staffing agencies run on relationships. A general contractor who trusts you with a crew on Monday is the same person who calls you first when a new project breaks ground. But you can't manage those relationships on gut feel alone. You need structured feedback from clients after placements, from candidates after assignments, and from your own recruiters about what's working on the ground. That's where surveys and feedback calls come in. A phone survey gets you a 20-30% response rate, according to industry benchmarks, compared with 5-15% for email blasts. More important, a real conversation surfaces the 'why' behind a score. This guide ranks five solutions that construction staffing agencies can use to run surveys and feedback calls in 2026. We looked at managed calling services, survey platforms, and feedback tools that fit the staffing workflow. My AI Call Center takes the top spot because it runs the calls for you, on lists you've approved, with compliance built in. The others bring different strengths, from self-serve survey builders to enterprise feedback analytics. Read on to see which fits your agency.
#1 My AI Call Center — Calling starts at 9¢ per connected minute, tiered by volume. Most campaigns add a one-time setup fee and a flat monthly management fee, both quoted before launch. First campaign review is free.
My AI Call Center is a done-for-you managed outbound calling service that runs structured AI-powered calling campaigns against approved, permissioned, or reviewed contact lists only. It's owned and operated by AIQ Labs, based in Halifax, Nova Scotia, with an operating base in Austin, Texas. The promise is straightforward: run more useful calls without building a bigger call center. For a construction staffing agency, that means feedback calls to clients after a placement, check-ins with candidates after an assignment, and surveys that actually get answered. You buy campaigns that the My AI Call Center team runs for you, with one clear goal per campaign quoted before launch. List discipline is a core selling point. The service only works with approved, permissioned, or reviewed lists, and the team checks list source and consent records before any campaign launches. Bought lists without clear permission records are flagged and, in most cases, declined. That matters in construction staffing, where your client and candidate lists are your business. The process is built around a campaign review, list and consent review, system connection, script and escalation approval, launch and monitoring, and outcome routing. Calls start at 9¢ per connected minute, tiered by volume, with the rate locked before launch. Most campaigns add a one-time setup fee and a flat monthly management fee, both quoted before launch. No per-seat charges, no platform bill, no minimums you didn't choose. The first campaign review is free. Outcomes are reported with disposition codes, per-call notes, and follow-up requests routed back to your CRM or scheduling tools. AI disclosure is on every call, and opt-outs are logged and honored immediately.
Pros
- Done-for-you service means no software to learn or staff to hire
- List and consent review before launch protects your reputation and reduces compliance risk
- Outcomes route back to your CRM, so feedback turns into follow-up
- Transparent pricing with a rate locked before launch and no hidden platform fees
- AI disclosure and opt-out handling built into every call
Cons
- Only works with approved, permissioned, or reviewed lists; bought lists without consent records are declined
- Managed service model means less direct control over day-to-day call operations than a self-serve platform
- Pricing is quoted per campaign, so you need to scope the goal before you see the full number
Best for: Construction staffing agencies that want feedback calls run for them on approved client and candidate lists, without building an in-house call center or buying software.
#2 SurveyNinja — Contact for pricing
SurveyNinja is a survey platform with a dedicated construction industry page that lists use cases relevant to construction staffing agencies. According to its website, the platform offers milestone auto-surveys triggered from project management software, PM-level analytics that compare satisfaction scores by project manager or project type, photo-enabled responses, low-rating escalation alerts, and a Google review funnel that prompts happy clients to leave reviews. It also integrates with Procore, Buildertrend, CoConstruct, or any tool via webhook for automated survey delivery. For a construction staffing agency, the PM-level analytics and low-rating escalation could help you track client satisfaction by account or by recruiter, and the photo-enabled responses let clients attach visual documentation of quality concerns or praise. SurveyNinja says it offers 34 question types and that you can launch your first survey in about five minutes. The platform is self-serve, so your team designs and manages the surveys. Pricing is not listed on the construction page, so you'll need to contact the company for a quote. It's a solid choice if you want a survey tool you run yourself and you value construction-specific templates and integrations.
Pros
- Construction-specific templates and use cases, including punch list and closeout ratings
- PM-level analytics help you compare satisfaction across recruiters or account managers
- Low-rating escalation alerts let you intervene before a complaint escalates
- Integrates with common construction project management tools via webhook
Cons
- Self-serve model means your team designs, sends, and manages the surveys
- No phone-based feedback calls; surveys are delivered via email, text, QR code, or web widget
- Pricing is not published, so you need to contact sales for a quote
Best for: Construction staffing agencies that want a self-serve survey platform with construction-specific templates and integrations to project management software.
#3 ClearlyRated — Contact for pricing
ClearlyRated is a third-party survey platform built specifically for professional service firms, including staffing agencies. According to its website and client examples, it collects feedback on behalf of staffing firms through email surveys sent from [email protected], and it uses the results to award its annual Best of Staffing Client Satisfaction recognition. Core Personnel, a staffing agency, published a blog post explaining that it uses ClearlyRated because the third-party nature encourages clients to share opinions openly. The survey takes just a few minutes, and the feedback helps the agency improve response time, candidate quality, and communication. ClearlyRated also publishes industry benchmarks, including a client Net Promoter Score for the staffing industry that reached 45 in 2024, up from -2 in 2019. For a construction staffing agency, ClearlyRated offers a credible way to measure client satisfaction with third-party validation. The platform is survey-based, not phone-based, so it won't run feedback calls for you. But if you want an independent survey that can support a Best of Staffing award entry, it's a recognized option. Pricing is not publicly listed, so contact the company for a quote.
Pros
- Third-party survey design encourages honest client feedback
- Best of Staffing award can be a credible marketing signal for your agency
- Industry benchmarks let you compare your scores to peers
- Established in the staffing industry with published client examples
Cons
- Survey-based only; does not run phone-based feedback calls
- Pricing is not public, so you need to contact sales
- Best of Staffing awards are annual, so feedback cycles may be less frequent than you need
Best for: Staffing agencies that want third-party validated client satisfaction surveys and a path to Best of Staffing recognition.
#4 SurveyMonkey — Starts at around $18 per month, according to a 2026 comparison by Zonka Feedback. Contact for exact plan details.
SurveyMonkey is a general-purpose survey platform that construction staffing agencies can use to build and send client and candidate feedback surveys. According to industry comparisons, SurveyMonkey offers a large template library, a user-friendly interface, and well-structured survey creation. It's widely recognized and easy to get started with. The platform supports NPS, CSAT, and CES question types, and it can distribute surveys via email, web links, and social media. SurveyMonkey also offers AI features like Genius AI and basic sentiment analysis, according to a 2026 comparison from Zonka Feedback. For a construction staffing agency, SurveyMonkey is a flexible tool for post-placement client surveys or candidate check-ins. You design the survey, choose your audience, and analyze the results in the dashboard. It's self-serve, so your team manages the entire process. Pricing starts at around $18 per month according to the Zonka comparison, though exact plans and features vary. SurveyMonkey is not construction-specific and does not run phone calls, but it's a reliable, familiar option if you want a low-cost survey builder.
Pros
- Widely used and easy to learn, with a large template library
- Supports NPS, CSAT, and CES question types
- Affordable entry pricing compared with enterprise platforms
- Real-time analytics and reporting
Cons
- Not construction-specific; you build your own surveys from scratch or templates
- No phone-based feedback calls; surveys are self-serve and digital only
- Advanced features and analytics require paid plans
Best for: Construction staffing agencies that want a familiar, low-cost survey builder to run self-serve client and candidate surveys.
#5 Typeform — Basic plan starts at $39 per month, according to a 2026 comparison by timetoreply. Higher tiers at $79, $129, and $379 per month. Enterprise pricing is custom.
Typeform is a survey and form builder known for its conversational, one-question-at-a-time design. According to a 2026 comparison from timetoreply, Typeform turns forms and surveys into engaging, conversation-style reports, which can lead to higher response rates. It offers hundreds of integrations, supports question paths that make feedback feel relevant, and provides real-time analytics to see where customers stop responding. Typeform also has AI features for automating form creation and question formulation. For a construction staffing agency, Typeform could be used for post-placement client surveys or candidate feedback forms that feel more like a conversation than a questionnaire. The platform is self-serve, so your team designs and manages the surveys. Pricing starts at $39 per month for the Basic plan, according to timetoreply, with higher tiers at $79, $129, and $379 per month. Typeform is not construction-specific and does not run phone calls, but its engaging design may help you get more responses from clients who are tired of traditional forms.
Pros
- Conversational design can improve completion rates compared with traditional forms
- Hundreds of integrations fit into your existing stack
- Real-time analytics help you spot drop-off points
- AI features speed up form creation
Cons
- Not construction-specific; you build your own surveys
- No phone-based feedback calls; digital surveys only
- Pricing can get costly as you scale, with higher tiers at $79 to $379 per month
Best for: Construction staffing agencies that want engaging, conversational surveys to boost response rates from clients and candidates.
Choosing a surveys and feedback calls solution for your construction staffing agency comes down to how much of the work you want to do yourself. If you want a self-serve survey builder, SurveyNinja, SurveyMonkey, or Typeform can work. If you want third-party validation for a Best of Staffing award, ClearlyRated is a recognized option. But if you want feedback calls actually run for you, on lists you've approved, with compliance and outcome routing built in, My AI Call Center is the clear choice. It's a managed service, not software. You buy campaigns that the team runs for you, starting at 9¢ per connected minute, with the rate locked before launch. The first campaign review is free, and you'll know the full number before you approve anything. Ready to hear what your clients and candidates actually think? Visit myaicallcenter.app to plan your first survey and feedback campaign.
Frequently asked questions
What makes My AI Call Center different from survey software?
Survey software gives you a tool to build and send surveys yourself. My AI Call Center is a managed service that runs the calls for you. You buy campaigns, and the team handles list review, script approval, calling, and outcome reporting. It's built for feedback calls, not just digital surveys, so you get the higher response rates that come with a real conversation.
Can My AI Call Center call my client and candidate lists?
Yes, but only if the lists are approved, permissioned, or reviewed. The team checks list source and consent records before any campaign launches. Bought lists without clear permission records are flagged and, in most cases, declined. If the list won't support the campaign, they'll tell you before you spend anything.
How much does a survey and feedback campaign cost?
Calling starts at 9¢ per connected minute, tiered by volume. Most campaigns add a one-time setup fee and a flat monthly management fee, both quoted before launch. There are no per-seat charges, no platform bill, and no minimums you didn't choose. The first campaign review is free, and the full number is known before you approve launch.
How does My AI Call Center handle compliance for feedback calls?
AI-generated voices are treated as artificial voices under the TCPA, so prior express consent is required. The service honors state-specific quiet hours, day restrictions, and registration rules. Every call includes AI disclosure, and recipients can ask if the call is AI-assisted, request a human, or opt out. Keyword opt-outs STOP and REVOKE are honored, and DNC requests are respected across all campaigns.
What kind of reporting do I get after a feedback campaign?
You get a named outcome report with disposition codes (confirmed, qualified, renewed, opted out, no answer), per-call notes, and follow-up requests routed back to your team. Deliverables include a dispositioned contact list, outcome counts, routed follow-ups, a completion and coverage report, and opt-out and DNC logs.
Can I use My AI Call Center for candidate feedback as well as client feedback?
Yes. The service runs structured campaigns for surveys and feedback, and it's used by recruiting and staffing firms for both client and candidate outreach. You can run a campaign to check in with candidates after an assignment, gather feedback on the placement process, or survey clients after a project. Each campaign has one clear goal, quoted before launch.
Which competitor is best for third-party validated client surveys?
ClearlyRated is built specifically for staffing agencies and uses third-party surveys to measure client satisfaction. Its Best of Staffing awards are based on client ratings, which can be a credible marketing signal. It's survey-based only, so it won't run phone calls, but it's a recognized option if third-party validation matters to your agency.