Plastic surgery practices have a revenue problem hiding in plain sight: the patient who had a great result, promised to come back for a touch-up, and quietly never did. Injectable patients typically return every 3 to 4 months, maintenance treatments run on 12 to 18 month cycles, and surgical patients often become candidates for complementary procedures a year or two later. Yet most practices never make the call. The front desk is busy with consults, the patient coordinator is chasing new leads, and the med spa software sends an occasional text that gets ignored. Renewal quoting and upsell calls close that gap. A structured call placed 30 to 60 days before a treatment cycle, membership renewal, or repeat-procedure window can confirm intent, quote the next term, and capture interest in add-ons, all in one conversation. The question is who runs those calls. In this 2026 guide we compare five providers that can, from a done-for-you managed AI calling service to plastic-surgery-specific phone automation and practice platforms with recall built in. We've compared them on compliance, integration, pricing transparency, and how outcomes actually get back to your team.
#1 My AI Call Center — Calling starts at 9¢ per connected minute, tiered by volume; most campaigns add a one-time setup fee and a flat monthly management fee, both quoted before launch. First campaign review is free.
My AI Call Center (myaicallcenter.app) is a done-for-you managed outbound calling service owned and operated by AIQ Labs, based in Halifax, Nova Scotia with a U.S. operating base in Austin, Texas. Instead of selling you software your patient coordinator has to configure, you buy campaigns that the team runs for you, each scoped around one clear goal and quoted in full before launch. For a plastic surgery practice, the Renewal Quoting & Upsell Calls campaign is built for exactly the moment your staff can't cover: calling patients 30 to 60 days before a renewal or repeat-treatment window to confirm intent, quote the next term, and capture interest in add-ons like injectable refreshes, skincare packages, or complementary procedures. Outcomes route back into the CRM and scheduling tools you already run, with hot leads transferring to your team live or landing in your CRM with disposition codes and per-call notes.
Pros
- Fully managed: no software to learn, no per-seat charges, no platform bill
- Rate locked for the campaign; the full cost is known before you approve launch
- List discipline protects your practice's reputation in a sensitive specialty, and you're told plainly if a list won't work before you spend anything
- Compliance-forward design: AI disclosure, opt-out handling, DNC logs, and HIPAA-compliant standards
- No invented numbers: reporting reflects what actually happened
Cons
- It's a managed campaign service, not a self-serve platform you log into and run yourself
- Only calls approved, permissioned, or reviewed lists; bought lists without consent records are typically declined
- Campaign requirements vary by location and consent status; practices are responsible for obtaining appropriate legal guidance before launch
Best for: Multi-location plastic surgery practices and clinic groups (typically 1–200+ staff) that want structured renewal quoting and upsell calls run for them on approved, permissioned patient lists, without hiring callers or managing dialer software.
#2 CallMyDoc — Contact for pricing
CallMyDoc offers AI phone automation built specifically for plastic surgery workflows. According to its website, the platform has handled 29 million+ patient calls since 2015 with zero lost calls and zero security breaches, and it's designed around the realities of an aesthetic practice rather than generic healthcare. For renewal and upsell purposes, the platform automates med spa touch-up and maintenance reminders, such as Botox refresh appointments that typically recur every 3 to 4 months, plus automated follow-up for patients who inquire but don't book. That maintenance-cycle automation is the closest thing to a renewal quoting motion among plastic-surgery-specific tools.
Pros
- Purpose-built for plastic surgery workflows, not generic healthcare
- 29M+ patient calls handled with zero lost calls or breaches, per the company
- Strong EHR documentation with no manual entry required
- 43-language support for diverse patient populations
Cons
- Pricing not publicly disclosed
- EHR integrations limited to three named systems
- Weighted toward inbound and after-hours call handling more than large-scale outbound renewal campaigns
Best for: Plastic surgery practices that want plastic-surgery-specific AI phone automation with deep EHR documentation and maintenance-cycle reminders, and are willing to request a quote.
#3 Pabau — From $62/month (Starter, billed monthly); Team/Group and Enterprise tiers scale by location and user count. Contact sales for a quote.
Pabau is an all-in-one practice management platform built for aesthetic practices, med spas, dermatology clinics, and multi-specialty groups. According to their website, rather than bolting outreach onto a separate integration, Pabau keeps patient communication native to the platform: when an appointment closes, automated feedback and follow-up requests go out by SMS or email without staff action. For practices running memberships, treatment packages, or loyalty programs, that automation-first approach means renewal and rebooking prompts fire on schedule, and the feedback-to-review loop sends happy patients toward public reviews from the same flow. Satisfaction scores sit alongside appointment, revenue, and clinical data in one dashboard, so you can see which treatments drive repeat visits.
Pros
- Outreach fully native to the practice management platform, no second vendor
- Automated post-appointment triggers require zero staff involvement
- 4.7/5 rating from 600+ G2 reviews
- Transparent starting pricing published on their website
Cons
- Requires adopting Pabau as your practice management system, not a standalone outreach tool
- Communication is SMS and email based, not phone-based
- Onboarding requires a demo rather than a self-serve trial
Best for: Independent and group aesthetic practices and med spas that want renewal and rebooking outreach built into their existing practice management system, with SMS and email as the channel.
#4 DoctorConnect — Contact for pricing
DoctorConnect is a long-established patient engagement platform that includes automated reminders and recall delivered by voice, SMS, and email. According to its own comparison content, the company has operated since 1992 (its reminder product since 2009) and supports over 150 EHR and practice management system integrations, one of the broadest interoperability footprints among patient engagement solutions. For a plastic surgery practice running on a specific practice management system, that integration breadth is the headline draw: recall and maintenance prompts can pull appointment data automatically and write confirmations back without manual staff work. DoctorConnect also emphasizes its compliance track record, stating it has had zero HIPAA billing violations across its operating history, which matters in a specialty where patient privacy is under constant scrutiny.
Pros
- One of the widest integration footprints in the category at 150+ systems
- Voice reminders available, not just SMS and email
- Long operating history with a stated clean compliance record
- Recall automation reduces manual staff work
Cons
- Pricing not publicly disclosed
- It's software you configure and run yourself, not a done-for-you calling service
- General healthcare focus rather than plastic-surgery-specific workflows
Best for: Established practices on a specific practice management system that want broad EHR integration and multi-channel recall, including voice, handled inside one platform.
#5 Boomsourcing — Contact for pricing
Boomsourcing is a U.S.-based customer engagement and outbound calling provider with a dedicated upselling and cross-selling call center service, including renewal-driven campaigns. According to its website, it lists healthcare among the industries it serves and describes tailored upselling and cross-selling strategies designed to promote additional products and services. Its published Renewal Acceleration Framework breaks renewal and cross-sell work into four stages: Signal (identifying churn indicators), Segment (prioritizing customers using CRM risk segmentation), Sequence (coordinating email, SMS, and live-agent outreach), and Save (measuring outcomes). The company describes a disciplined dial cadence of three to five attempts spaced across the renewal window, and its technology stack includes soundboard technology, conversational AI, QA automation, and multilingual support in 25+ languages. It's a human-agent engagement center augmented with AI tools, which suits practices that want live agents on high-touch upsell conversations.
Pros
- Structured, published renewal framework rather than ad hoc calling
- TCPA-compliant and SOC 2 certified engagement approach
- Multilingual support in 25+ languages
- Healthcare listed among industries served
Cons
- No published pricing; requires a sales conversation
- Human-agent model can increase cost per contact compared to AI-driven calling
- No plastic-surgery-specific workflows or HIPAA communication standards described on its website
Best for: Practices and multi-location clinic groups that want an outsourced human-agent team handling high-touch renewal and upsell conversations at scale.
The right provider depends on how your practice wants renewal and upsell calls to actually happen. If you want campaigns run for you, on approved patient lists, with the full cost known before launch and outcomes routed straight into your CRM, My AI Call Center's managed model is the strongest fit, and the first campaign review is free. If you'd rather own the tooling, CallMyDoc brings plastic-surgery-specific phone automation with strong EHR documentation, Pabau wraps rebooking prompts into a full practice management platform, and DoctorConnect offers the widest integration footprint with voice recall included. Boomsourcing suits groups that want live agents working a structured renewal framework. Whichever you choose, the important thing is that someone is calling patients 30 to 60 days before the renewal window closes. Ready to see what a structured renewal quoting campaign would look like for your practice? Plan your campaign at myaicallcenter.app and get a free first campaign review, with calling from 9¢ per connected minute and the full number known before you approve anything.
Frequently asked questions
When should renewal quoting calls go out for plastic surgery patients?
Most structured campaigns launch 30 to 60 days before the renewal or repeat-treatment date. That window gives your team time to save wavering patients, follow up on unanswered calls, and capture upsell interest before the cycle lapses. For injectables with 3 to 4 month refresh cycles, the window is shorter and more frequent; for surgical follow-on procedures or 12 to 18 month maintenance treatments, the longer window applies.
Is AI-powered calling compliant for healthcare practices?
It can be, when it's built that way. My AI Call Center treats AI-generated voices as artificial voices under the TCPA, which requires prior express consent before calling. AI disclosure is made on every call, recipients can ask whether the call is AI-assisted, request a human, or opt out, and keyword opt-outs like STOP and REVOKE are honored immediately. The service also follows HIPAA-compliant communication standards on clinic pages. Campaign requirements still vary by location, contact type, and consent status, so practices should obtain appropriate legal guidance before launch.
What does a managed calling service cost compared to software?
My AI Call Center charges from 9¢ per connected minute, tiered by volume, with the rate locked for the campaign. Most campaigns add a one-time setup fee and a flat monthly management fee, both quoted before launch, and there are no per-seat charges or platform bills. Software platforms like Pabau publish a monthly subscription starting at $62, but you or your staff still have to configure and run the outreach yourself. Others, including CallMyDoc, DoctorConnect, and Boomsourcing, don't publish pricing, so budgeting requires a sales conversation.
Can these providers call patients we haven't gotten consent from?
My AI Call Center won't. It only runs campaigns against approved, permissioned, or reviewed contact lists, and it checks list source and consent records before any campaign launches. Bought lists without clear permission records are flagged and, in most cases, declined. The company's stance is that it will tell you plainly if the list won't support the campaign, before you spend anything. That discipline matters in a specialty where patient trust and privacy are central to the practice's reputation.
How do call outcomes get back to my team?
With My AI Call Center, every campaign ends with a named outcome report featuring disposition codes (confirmed, qualified, renewed, opted out, no answer), per-call notes, routed follow-ups, a completion and coverage report, and opt-out and DNC logs. Hot leads transfer to your team live or land in your CRM, and outcomes route into the scheduling tools you already run. The company commits to reporting only what actually happened, with no invented metrics. Software platforms like DoctorConnect write confirmations back into your practice management system automatically.
Which provider is right for a multi-location practice?
Multi-location groups (typically 1 to 200+ staff) tend to fit My AI Call Center's managed model best, since campaigns scale without adding headcount and outcomes centralize into one CRM. Boomsourcing also handles scale with a human-agent model and 25+ language support. Single-location or smaller practices already on a platform like Pabau may prefer outreach that's native to the system they already run, while practices on athenahealth, Altera TouchWorks, or Veradigm should look at CallMyDoc's native integrations.