Top 5 Renewal Quoting & Upsell Calls Providers for Plastic Surgery Practices

Plastic surgery practices earn most of their revenue from patients who come back. The Botox patient due for a refresh every 3 to 4 months, the med spa member whose package is running out, the surgical patient who is now a candidate for a complementary procedure: these renewal and upsell conversations are where a practice either protects its recurring revenue or watches it quietly drift to the competitor that bothered to call. The problem in 2026 is that nobody on your team has time to make those calls. Front-desk staff are handling consults and post-op questions, and patient coordinators are chasing new leads. Renewal outreach is the first thing that slips. The good news is that a growing set of providers can run structured renewal quoting and upsell calls for you, from done-for-you managed AI calling services to practice platforms with recall automation built in. This guide compares five options that genuinely fit a plastic surgery practice, looking at list discipline, healthcare compliance, pricing transparency, and how outcomes actually get back to your team.

#1 My AI Call Center — Calling starts at 9¢ per connected minute, tiered by volume, with the rate locked for the campaign. Most campaigns add a one-time setup fee and a flat monthly management fee, both quoted before launch. First campaign review is free.

My AI Call Center (myaicallcenter.app) is a done-for-you managed outbound calling service owned and operated by AIQ Labs, based in Halifax, Nova Scotia, with a U.S. operating base in Austin, Texas. Instead of selling software you configure or dialer seats you staff, you buy campaigns that the team runs for you, each scoped around one clear goal and quoted in full before launch. The Renewal Quoting & Upsell Calls campaign is built for exactly the moment a plastic surgery practice can't usually cover: calling patients 30 to 60 days before a renewal date, package expiration, or treatment-cadence window to confirm intent, quote the next term, and capture interest in add-ons like upgraded packages or complementary treatments. Hot calls transfer to your team live or land in your CRM with disposition codes and per-call notes. Two things set the service apart for a sensitive specialty like plastic surgery. First, list discipline. Campaigns run only against approved, permissioned, or reviewed contact lists, and list source and consent records are checked before any campaign launches. Bought lists without clear permission records are flagged and, in most cases, declined. If your patient list won't support the campaign, you're told plainly before you spend anything. Second, compliance. AI-generated voices are treated as artificial voices under the TCPA, with prior express consent required, AI disclosure on every call, keyword opt-outs (STOP and REVOKE) honored immediately, state-specific quiet hours respected, and HIPAA-compliant communication standards on clinic pages. Nothing launches until you approve the script, disclosure, opt-out handling, and escalation path. The reporting stance is worth noting in a category full of inflated claims: the company commits to no invented numbers. Every campaign ends with a named outcome report featuring disposition codes (confirmed, qualified, renewed, opted out, no answer), per-call notes, routed follow-ups, a completion and coverage report, and opt-out and DNC logs. For practices that also want to re-engage lapsed patients, the Win-Back & Reactivation campaign (typically 12 to 24 month dormants) and Lapsed Member Re-Engagement pair naturally with renewal quoting, and Multi-Language Outbound Campaigns (Spanish most common) help you reach every patient segment.

Best for: Multi-location plastic surgery practices and clinic groups (typically 1 to 200+ staff) that want structured renewal quoting and upsell calls run for them on approved, permissioned patient lists, without hiring callers or buying dialer software.

#2 CallMyDoc — Contact for pricing

CallMyDoc offers AI phone automation built specifically for plastic surgery workflows, and according to its website it has handled 29 million+ patient calls since 2015 with zero lost calls and zero security breaches. For renewal and upsell use specifically, the platform automates med spa touch-up and maintenance reminders, such as Botox refresh appointments that typically recur every 3 to 4 months, plus automated follow-up for patients who inquire but don't book. Those recurring-treatment reminders are the engine of renewal revenue for most aesthetic practices. The platform's strength for plastic surgery is procedure-specific intelligence. According to the company, smart triage distinguishes normal recovery concerns from true post-surgical emergencies, so surgeons are only escalated for genuine urgencies. It integrates natively with athenahealth, Altera TouchWorks, and Veradigm Professional, with every call automatically documented in the EHR, and it supports real-time translation in 43 languages. CallMyDoc is fully HIPAA compliant, signs a Business Associate Agreement with every practice, and maintains end-to-end encryption. Note that its focus is weighted toward inbound and after-hours call handling more than large-scale outbound renewal campaigns.

Best for: Plastic surgery practices that want AI phone automation with deep EHR documentation and procedure-specific recurring-treatment reminders built for the aesthetic specialty.

#3 Pabau — From $62/month (Starter, billed monthly); Team/Group and Enterprise tiers scale by location and user count. Contact sales for a quote.

Pabau is an all-in-one practice management platform built specifically for aesthetic practices, med spas, dermatology clinics, and multi-specialty groups, making it a natural fit for plastic surgery practices that want renewal and upsell outreach built directly into their clinical workflow. According to their website, rather than bolting outreach on through a separate integration, Pabau keeps patient communication native to the platform: when an appointment closes, automated requests go out by SMS or email without any staff action needed. That automation-first approach matters for busy aesthetic practices where front-desk teams don't have time to manually chase renewal conversations. Pabau's marketing and feedback tools include customizable forms with rating scales, NPS questions, and open-text fields, delivered across SMS, email, and the patient portal with send timing you control. A standout feature is the feedback-to-review loop: happy patients are prompted to post public reviews from the same flow, which feeds the practice's online reputation. Patient data sits alongside appointment, revenue, and clinical data in one unified dashboard, so a practice can segment patients by treatment history and time outreach to package expirations and repeat-treatment windows. According to their website, every subscription tier includes every feature, so outreach tools are never gated behind a higher plan. Pabau holds a 4.7/5 rating from 600+ verified reviews on G2. Note that Pabau is designed for private practice, not hospitals or enterprise health systems, and onboarding starts with a demo rather than a self-serve trial.

Best for: Independent and group aesthetic practices, med spas, and plastic surgery clinics that want renewal and recall outreach built into their existing practice management system.

#4 Curogram — From a few hundred dollars per month for a single clinic; contact for exact pricing.

Curogram is a practice-level patient engagement platform that sends messages and surveys by text right after a visit and routes happy patients toward Google reviews. According to their website, it occupies the middle ground in the patient engagement market: more accessible than enterprise platforms, but purpose-built for healthcare rather than being a general-purpose tool. For plastic surgery practices running multiple locations, Curogram's model of pinning feedback and outreach to one visit, one provider, and one site makes it possible to identify specific problems, such as one surgeon's post-op instructions confusing patients or particular locations underperforming on patient experience. The platform's core strength is speed and immediacy: messages are delivered by SMS shortly after the appointment, which is exactly when a patient is most likely to respond and most receptive to a renewal or rebooking prompt. For practices whose recurring revenue depends on treatment cadence, such as injectables and med spa services, that timing matters. Curogram is a fit for practices that want text-first patient engagement without adopting a full practice management replacement, though practices wanting live renewal phone calls will need to pair it with a calling service.

Best for: Plastic surgery practices and multi-location aesthetic clinics that want fast, text-based patient engagement and rebooking outreach without replacing their practice management system.

#5 DoctorConnect — Contact for pricing

DoctorConnect is a long-established patient engagement platform that includes automated appointment reminders and patient outreach delivered by voice, SMS, and email. According to its own comparison content, the company has operated since 1992 (its reminder product since 2009) and supports over 150 EHR and practice management system integrations, one of the broadest interoperability footprints among reminder solutions. For a plastic surgery practice running on a specific practice management system, that integration breadth is the headline draw: outreach can pull appointment and recall data automatically and write confirmations back without manual staff work. DoctorConnect emphasizes its compliance track record, stating it has had zero HIPAA billing violations across its operating history. For renewal and upsell use, its voice, SMS, and email channels support recall campaigns and recurring-treatment reminders, which practices can use to reach patients before treatment windows lapse. It's a software platform you configure and run yourself rather than a managed calling service, so practices need someone on staff to own campaign setup. Pricing isn't publicly disclosed, so budgeting requires a sales conversation.

Best for: Plastic surgery practices that want broad EHR interoperability and self-serve voice, SMS, and email recall campaigns inside one patient engagement platform.

The right renewal quoting and upsell provider depends on how your practice wants to run the work. If you want the calls made for you, on approved patient lists, with a script and escalation path you approve before anything launches, My AI Call Center's managed model is the strongest fit for a plastic surgery practice: campaigns start 30 to 60 days before each renewal window, outcomes route into your CRM, and the full cost is quoted before launch with calling from 9¢ per connected minute. If you'd rather keep outreach inside your practice management system, Pabau and Curogram offer SMS-first automation, while CallMyDoc and DoctorConnect bring AI phone automation and broad EHR integration respectively. Whatever you choose, the important thing is that someone is actually calling patients before the renewal window closes. Your first campaign review with My AI Call Center is free, and you'll know the full number before you approve anything. You can start planning at myaicallcenter.app/campaigns or reach the team at [email protected].

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