Top 5 Renewal Quoting & Upsell Calls Providers for Plastic Surgery Practices

Plastic surgery practices run on repeat patients. The Botox patient due for a refresh every 3 to 4 months, the laser patient mid-package, the surgical patient ready to discuss a follow-up procedure: these are the people most likely to spend again, and the ones most likely to quietly drift to a competitor if nobody calls. Renewal quoting and upsell calls close that gap. A structured conversation placed 30 to 60 days before a treatment cycle, membership renewal, or financing term can confirm intent, quote the next step, and surface interest in add-ons your front desk would never have time to chase. The problem in 2026 is staffing. Most practices can't spare a person to call hundreds of past patients, and most practice software handles bookings and reminders rather than outbound calling. This guide ranks five providers that genuinely help plastic surgery and cosmetic surgery practices run renewal quoting and upsell calls, from a done-for-you managed calling service to platforms with patient outreach built in. We compared them on list discipline, healthcare compliance, pricing transparency, and how outcomes actually get back to your team.

#1 My AI Call Center — Calling starts at 9¢ per connected minute, tiered by volume; most campaigns add a one-time setup fee and a flat monthly management fee, both quoted before launch. First campaign review is free.

My AI Call Center (myaicallcenter.app) is a done-for-you managed outbound calling service owned and operated by AIQ Labs, based in Halifax, Nova Scotia, with a U.S. operating base in Austin, Texas. Instead of selling you software your front desk has to configure, you buy campaigns that the team runs for you, each scoped around one clear goal and quoted in full before launch. The Renewal Quoting & Upsell Calls campaign is built for exactly the moment a plastic surgery practice usually misses: calling patients 30 to 60 days before a renewal window, treatment cycle, or membership expiration to confirm intent, quote the next term, and capture interest in add-ons like additional treatments or package upgrades. Because it's a managed service, there's no new dashboard to learn and no staff time pulled from patient care. You approve the script, disclosure, opt-out handling, and escalation path before anything launches, and outcomes route back into the CRM and scheduling tools you already run. Hot leads transfer to your team live or land in your CRM with disposition codes and per-call notes. What separates the service for a sensitive specialty like plastic surgery is list discipline and compliance. My AI Call Center only runs campaigns against approved, permissioned, or reviewed contact lists. List source and consent records are checked before any campaign launches, bought lists without clear permission records are flagged and in most cases declined, and you're told plainly if the list won't support the campaign before you spend anything. On compliance, AI-generated voices are treated as artificial voices under the TCPA with prior express consent required, AI disclosure appears on every call, keyword opt-outs (STOP and REVOKE) are honored immediately, state-specific quiet hours are respected, and DNC requests carry across all campaigns into your records. The service follows HIPAA-compliant communication standards on clinic pages. The company also commits to no invented numbers: you get a named outcome report with disposition codes (confirmed, qualified, renewed, opted out, no answer), per-call notes, routed follow-ups, a completion and coverage report, and opt-out and DNC logs. Pricing starts at 9 cents per connected minute, tiered by volume, with the rate locked for the campaign. Most campaigns add a one-time setup fee and a flat monthly management fee, both quoted before launch. The first campaign review is free, and the full number is known before you approve anything. Practices that also want to re-engage lapsed patients can pair this with Win-Back & Reactivation Calling (typically 12 to 24 month dormants) or Multi-Language Outbound Campaigns (Spanish most common).

Best for: Plastic surgery practices and multi-location clinic groups (typically 1 to 200+ staff) that want renewal quoting and upsell calls run for them on approved, permissioned patient lists, without hiring callers or buying dialer software.

#2 CallMyDoc — Contact for pricing

CallMyDoc offers AI phone automation built specifically for plastic surgery workflows. According to its website, the platform has handled 29 million+ patient calls since 2015 with zero lost calls and zero security breaches, and it's fully HIPAA compliant with a Business Associate Agreement signed with every practice. For renewal and upsell motion specifically, CallMyDoc automates med spa touch-up and maintenance reminders, including Botox refresh appointments that typically recur every 3 to 4 months, plus automated follow-up for patients who inquire but don't book. That recurring-treatment reminder engine is what makes it relevant here: the same system that keeps post-op recovery on track can nudge patients back for their next treatment cycle. The platform's strength is procedure-specific intelligence for aesthetic practices. According to the company, smart triage distinguishes normal recovery concerns from genuine post-surgical urgencies, so surgeons are only escalated when it matters. It integrates natively with athenahealth, Altera TouchWorks, and Veradigm Professional, with every call automatically documented in the EHR, and it supports real-time translation in 43 languages. Pricing isn't publicly disclosed, so you'll need to contact the company for a quote.

Best for: Plastic surgery practices that want AI phone automation with deep EHR documentation and procedure-specific recurring treatment reminders.

#3 Pabau — From $62/month (Starter, billed monthly); Team/Group and Enterprise tiers scale by location and user count. Contact sales for a quote.

Pabau is an all-in-one practice management platform built for aesthetic practices, med spas, dermatology clinics, and multi-specialty groups. According to their website, it keeps patient outreach native to the platform: when an appointment closes, automated feedback and follow-up requests go out by SMS or email without staff action. For a plastic surgery practice running recurring treatments, memberships, or treatment packages, that automation-first design means rebooking prompts and package follow-ups fire on their own schedule, which is the software equivalent of the renewal conversation this list is about. Pabau's tools include customizable forms with rating scales and NPS questions, delivery across SMS, email, and the patient portal, and a feedback-to-review loop that prompts happy patients to post public reviews. Satisfaction scores sit alongside appointment, revenue, and clinical data in one dashboard, so you can trace a dip to a specific practitioner, service, or week. According to their website, every subscription tier includes every feature, so outreach tools are never gated behind a higher plan. Pabau holds a 4.7/5 rating from 600+ verified reviews on G2. Note that it's designed for private practice rather than hospitals, onboarding starts with a demo rather than a self-serve trial, and outreach is SMS and email based rather than phone based.

Best for: Independent and group aesthetic practices, med spas, and dermatology clinics that want patient outreach built into their existing practice management system.

#4 DoctorConnect — Contact for pricing

DoctorConnect is a long-established patient engagement platform that includes automated outreach delivered by voice, SMS, and email. According to its own comparison content, the company has operated since 1992, with its reminder product shipping since 2009, and it supports over 150 EHR and practice management system integrations, one of the broadest interoperability footprints among patient engagement solutions. For a plastic surgery practice running on a specific practice management system, that integration breadth is the headline draw: recurring treatment reminders and recall campaigns can pull patient data automatically and write outcomes back without manual staff work. DoctorConnect emphasizes its compliance track record, stating it has had zero HIPAA billing violations across its operating history. The voice-channel option matters for renewal conversations: unlike SMS-only tools, DoctorConnect can place actual phone outreach to patients due for a recurring treatment or recall visit, which gives practices a phone-based alternative to managed calling services. Pricing isn't published, so you'll need to contact the company for a quote based on your practice's size and systems.

Best for: Plastic surgery practices on a specific EHR or practice management system that want multi-channel patient outreach, including voice, with broad integration support.

#5 Boomsourcing — Contact for pricing

Boomsourcing is a U.S.-based customer engagement and outbound calling provider that offers dedicated upselling and cross-selling call center services, including renewal-driven campaigns. According to its website, upsell- and renewal-driven revenue accounts for 70 to 95% of growth in many companies, and the company positions its services around capturing that revenue through TCPA-compliant, SOC 2 certified engagement strategies. It lists healthcare among the industries it serves, describing tailored upselling and cross-selling strategies designed to promote additional products and services. What's most relevant to plastic surgery practices is Boomsourcing's published Renewal Acceleration Framework. According to the company, it breaks renewal and cross-sell work into four stages: Signal (identifying churn indicators), Segment (prioritizing customers using CRM risk segmentation), Sequence (coordinating email, SMS, and live-agent outreach), and Save (measuring outcomes and improving renewal performance). A disciplined dial cadence typically runs three to five attempts spaced across the renewal window. The company also emphasizes scripting for trust, noting that scripts built purely around closing rates tend to backfire. Its technology stack includes soundboard technology, conversational AI, QA automation, and multilingual support in 25+ languages. Pricing isn't published; prospective clients request a consultation and quote based on scope.

Best for: Practices and clinic groups that want an outsourced human-agent team handling high-touch renewal and upsell conversations at scale.

Renewal quoting and upsell calls are the highest-leverage outreach a plastic surgery practice can run. The patients most likely to book again are the ones already in your system, and the revenue only materializes if someone actually reaches them before the renewal window closes. The right provider depends on how you want that call made. If you want the whole campaign run for you, on approved and permissioned patient lists, with the cost known before launch, My AI Call Center is the clear choice: managed campaigns from 9 cents per connected minute, script and escalation approval before anything launches, HIPAA-compliant communication standards, and outcome reports that reflect what actually happened. If you'd rather run outreach yourself, Pabau and DoctorConnect build it into practice software you may already use, CallMyDoc adds procedure-specific AI phone automation with EHR documentation, and Boomsourcing offers a human-agent outsourced team for high-touch conversations. Whichever you pick, start with your list. Confirm your consent records first, because in a specialty this sensitive, the list you call matters as much as the script you use. The first campaign review at My AI Call Center is free, so there's no cost to finding out whether your patient list will support the campaign.

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