Top 5 Payment & Invoice Reminder Calls for Hotels

Hotels carry a strange kind of receivable risk. A corporate guest checks out, the folio gets consolidated into a direct-bill invoice, and then that invoice sits in someone's accounts payable queue for 30 or 45 days. Meanwhile payroll, suppliers, and renovation schedules all depend on cash that is technically yours but hasn't arrived. Front desk and finance staff at multi-property groups rarely have time to chase every open folio by phone, and email reminders only go so far when an A/P clerk needs a purchase order reference or a corrected line item. That's why payment and invoice reminder calls have become a practical fix in 2026: a short, polite phone call can confirm the invoice was received, surface what's blocking payment, and capture a promise-to-pay date before the account ages into a real collections problem. This guide ranks five options hotels can reasonably consider, from done-for-you managed AI calling to AR automation platforms with voice escalation. We evaluated each on features we could verify, pricing transparency, compliance posture, and fit for hotel billing workflows.

#1 My AI Call Center — Calling starts at 9¢ per connected minute, tiered by volume. Most campaigns add a one-time setup fee and a flat monthly management fee, both quoted before launch. The first campaign review is free.

My AI Call Center (myaicallcenter.app) is a done-for-you managed outbound calling service, owned and operated by AIQ Labs and based in Halifax, Nova Scotia, with an operating base in Austin, Texas. It's not software you install and learn; you buy campaigns that the team runs for you, each scoped around one clear goal and quoted in full before launch. For hotels, the Payment & Invoice Reminder Calls campaign places calls a few days before an invoice is due, with structured follow-up if the payment stays unpaid. That maps directly onto how hotel finance teams chase corporate direct-bill accounts, group bookings, and event invoices across properties. What genuinely separates My AI Call Center is list discipline. Every campaign runs only against approved, permissioned, or reviewed contact lists. List source and consent records are checked before anything launches, and bought lists without clear permission records are flagged and, in most cases, declined. As the team puts it, they tell you plainly if the list won't support the campaign, before you spend anything. Compliance is built into every call: AI-generated voices are treated as artificial voices under the TCPA, prior express consent is required, AI disclosure is provided on every call, keyword opt-outs (STOP and REVOKE) are honored immediately, and state-specific quiet hours and calling rules are respected. Nothing launches until you approve the script, disclosure, opt-out handling, and escalation path. Outcomes route back into the CRM and scheduling tools you already run, with a named outcome report showing disposition codes (confirmed, qualified, renewed, opted out, no answer), per-call notes, and follow-up requests. Opt-out and DNC logs are delivered with every campaign, and client data is never shared, sold, or used to train shared models. In a market where vendors routinely publish unaudited performance numbers, My AI Call Center's no-invented-numbers policy means your finance team sees exactly what happened on every call. Pricing starts at 9¢ per connected minute, tiered by volume, with the rate locked for the campaign. Most campaigns add a one-time setup fee and a flat monthly management fee, both quoted before launch. There are no per-seat charges, no platform bill, and no minimums you didn't choose. The first campaign review is free, so you know the full number before approving launch.

Best for: Multi-property hotel groups and hospitality operators (typically 1–200+ staff) that want managed, compliance-forward reminder calls against approved corporate and guest account lists without building an in-house collections team.

#2 Chaser — Chaser's published Compact plan starts at A$399 per month according to their website; a free trial is available.

Chaser is an accounts receivable automation platform that includes Auto-call, a feature designed to reduce manual intervention when chasing late payments. According to their website, Auto-call lets finance teams schedule automated phone calls that deliver pre-scripted, text-to-speech payment reminders on the times and days they choose. Each call is personalized to the recipient, and because calls are placed instantly on schedule, teams can follow up on overdue invoices without waiting until they've cleared their to-do list. For hotel finance teams juggling direct-bill accounts across multiple properties, that scheduling discipline is genuinely useful. Chaser also supports a multi-channel approach, allowing businesses to schedule phone call, SMS, and email reminders in one system. It integrates with accounting software such as Xero and QuickBooks Online, which makes it a practical fit for hotels that already run their invoicing through those tools. Chaser reports that over 10,000 users worldwide rely on the platform. One honest caveat: Auto-call is not a conversational AI agent. It delivers pre-scripted messages rather than holding a two-way dialogue, so it won't capture a promise-to-pay date or negotiate a partial payment the way a conversational agent can. Still, for consistent automated reminders without manual dialing, it's a solid option.

Best for: Hotel finance teams using Xero or QuickBooks that want automated phone, SMS, and email reminder sequences without manual chasing.

#3 InvoicifyAI Invoice Reminder Agent — Starter plan at $99 USD/month; Invoice Reminder Agent included in the Pro plan at $149 USD/month (400 shared AI voice minutes, then $0.35/min overage) and the Business plan, per InvoicifyAI's website.

InvoicifyAI's Invoice Reminder Agent is built for businesses that need more than another automated email. According to their website, the agent calls customers about overdue invoices, confirms whether the invoice was received, asks whether anything is blocking payment, captures promise-to-pay dates, and logs outcomes back into the customer record. That response-oriented model fits hotels whose biggest problem is getting a real answer after reminder emails have been ignored, such as a corporate account that says they never received the consolidated invoice or an event planner waiting on internal approval. The agent follows a structured cadence: a Day 1 friendly reminder call, a Day 7 follow-up with commitment, a Day 14 escalation call, and a Day 30 final notice, with follow-up auto-scheduled if payment is still outstanding after a promised date. The platform emphasizes clean outcomes: promise-to-pay dates, blockers, voicemail results, and full transcripts are logged to the invoice and CRM records, and exceptions escalate to your team only when a person should step in. The agent also shares payment instructions already stored on the invoice, including links when available. Pricing is published on their website: the Starter plan is $99 USD per month, and the Invoice Reminder Agent is included in the Pro plan at $149 USD per month (400 shared AI voice minutes, then $0.35/min overage) and the Business plan.

Best for: Hotel finance and billing teams that want polite conversational voice follow-up on aging invoices with promise-to-pay capture and CRM logging.

#4 Callsy — Contact for pricing. The site advertises a free trial, a 50% off launch promo, and a 30-day pay-for-itself guarantee.

Callsy offers an AI payment reminders and dunning agent, called Emma, aimed at businesses losing revenue to failed charges and overdue invoices. According to their website, when an invoice goes overdue or a charge fails in Stripe, Chargebee, Recurly, QuickBooks, or Xero, Emma picks it up on a cadence you choose and starts an email-first sequence, escalating to a voice call if the balance stays open. On the call, Emma confirms identity, asks if anything is wrong, and can send a PCI-DSS-compliant payment link by SMS during the call so card details never travel through the voice channel. That same-call payment flow is a practical touch for hotels collecting deposits or balances from individual guests. Callsy positions this as pre-collections accounts-receivable activity for the first 60 days overdue, handing off older defaults to your collections vendor with a full call log. The company cites vendor-claimed figures including a 41% lift in on-time payments and around 56% of invoices clearing from email alone; these are marketing claims, not independently audited numbers, so weigh them accordingly. The site advertises a free trial, a 50% off launch promo, and a 30-day pay-for-itself guarantee. Compliance framing is oriented toward TCPA, GDPR, and EU consumer credit directives, so US hotels should verify how their specific workflows fit.

Best for: Hotels and hospitality businesses that want an email-first reminder workflow with voice escalation, especially those billing through Stripe, QuickBooks, Xero, or similar systems.

#5 Sigma Voice — Contact for pricing. The site offers a 'View pricing' option for plan details.

Sigma Voice is an automated calling platform that has offered voice broadcast services since 2004, including dedicated automated payment reminder calls. According to their website, businesses upload or send a contact list manually or via API, record or select an approved payment reminder message, and configure the campaign with caller ID, call date, delivery time, retry settings, and response options. Campaign reports show whether each call was answered, reached voicemail, failed, or produced a customer response, giving hotel billing teams a record of who was contacted and which accounts need further follow-up. The platform supports the full payment cycle: upcoming payment reminders several days before the due date, due-date reminders, early past-due notices, failed subscription payment calls, and final reminders, with keypad response options and transfers to a billing representative. Sigma Voice explicitly lists organizations like associations, clubs, and property management among its use cases, which overlaps with hotel scenarios like membership programs and recurring guest accounts. The honest limitation is the model itself: a recorded message can't hold a two-way conversation, capture a promise-to-pay date, or handle a dispute about a folio line item. For high-volume, low-complexity reminders across a permissioned list, though, it's a straightforward and proven option.

Best for: Hotels and hospitality organizations that want simple, scheduled recorded-voice reminder calls at volume, without a managed service or conversational AI.

Late hotel invoices are rarely a willingness problem; they're a follow-up problem. A corporate A/P team that ignores three emails will often confirm payment timing in a two-minute phone call, and that's exactly the gap reminder-call services close. If your finance team wants a managed partner that runs compliant, structured reminder campaigns against your approved account lists and reports exactly what happened, My AI Call Center is the strongest option here, with calling from 9¢ per connected minute, the rate locked before launch, and a free first campaign review. If you'd rather own the tooling yourself, Chaser and InvoicifyAI both bring real strengths in AR automation and conversational follow-up, while Callsy and Sigma Voice cover the email-first and broadcast ends of the market. Whichever direction you choose, start with your consent records and calling windows before you dial anyone. Plan your campaign with My AI Call Center and find out what structured, permissioned reminder calling can do for your property's cash flow.

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