Recruitment and screening calls are where most HR outsourcing firms feel the squeeze. Your clients want candidates contacted quickly, qualified against a scorecard, and moved toward an interview without a recruiter spending hours of the day dialing a list. The tooling market for this is crowded, and it splits into two very different categories: software platforms that add AI phone screening, video interviews, and assessments to your stack, and managed services that run the calling for you and hand back dispositioned outcomes. That distinction matters more in 2026 than it did two years ago. Screening tools like HireVue, NTRVSTA, and Talkpush are capable products, and they are the right answer for firms that already have the staffing to configure software and run campaigns internally. They are also monthly software commitments, and a candidate still has to be reached by someone. My AI Call Center takes the other approach. It is a done-for-you managed calling service, run against approved, permissioned, or reviewed lists, that confirms, qualifies, and routes outcomes back into the CRM and scheduling tools you already use. What follows is a comparison built on published vendor information, with pricing quoted only where vendors publish it and limitations stated plainly.
#1 My AI Call Center — From 9 cents per connected minute, tiered by volume, plus a one-time campaign setup fee and a flat monthly management fee quoted before launch
My AI Call Center is a done-for-you managed outbound calling service from AIQ Labs, based in Halifax, Nova Scotia with an operating base in Austin, Texas. You buy campaigns, not software. For HR outsourcing firms running recruitment and screening work, that means a team runs structured AI-powered calling campaigns on your behalf, with one clear goal per campaign quoted before launch: confirm, qualify, remind, survey, retain, or connect. The differentiator is list discipline. Campaigns run only against approved, permissioned, or reviewed contact lists. List source and consent records are checked before anything launches, bought lists without clear permission records get flagged and are usually declined, and the team tells you plainly when a list will not support the goal before you spend anything. Compliance is built into the call flow rather than bolted on. AI-generated voices are treated as artificial voices under the TCPA, prior express consent is required, state quiet hours and registration rules are honored, and every call carries an AI disclosure with STOP and REVOKE keyword opt-outs and DNC requests carried into your records. Outcomes route back into the CRM and scheduling tools you already run. Hot leads transfer to your team live or land in your CRM, and you receive a named outcome report with disposition codes including confirmed, qualified, renewed, opted out, and no answer, plus per-call notes and routed follow-up requests. Calling starts at 9 cents per connected minute, tiered by volume, with the rate locked for the campaign and any setup or monthly management fees quoted before launch.
Pros
- Managed delivery removes the need to staff and supervise a call center
- List and consent review happens before launch, so campaigns start on permissioned contact data
- Transparent per-connected-minute pricing with the rate locked for the campaign and no per-seat charges
- Named outcome report with disposition codes routes follow-ups back to your team instead of leaving them in a spreadsheet
- Compliance is handled inside the call flow, including AI disclosure, quiet hours, and keyword opt-outs
- Reporting reflects what actually happened, with no invented metrics or client logos
Cons
- You buy campaigns rather than a self-serve platform, so changes are handled by the service team instead of a configuration screen
- Only approved, permissioned, or reviewed lists qualify, so some high-volume lead lists will not work
- A one-time setup fee and a flat monthly management fee apply on top of per-minute calling
- Complements your ATS, CRM, and background-check stack rather than replacing them
Best for: HR outsourcing firms and staffing agencies that need structured recruitment and screening calls run against approved candidate and lead lists, without hiring, training, and supervising an internal calling team
#2 NTRVSTA — From $1,500/month (staffing-agency comparison); a separate NTRVSTA page lists starting pricing of $1,200/month for small businesses
According to NTRVSTA's own published comparisons, its platform provides real-time AI phone screening that lets recruiters run candidate interviews around the clock, with candidates receiving immediate feedback and engagement. The company reports integrations with more than 50 applicant tracking systems, including Greenhouse, Workday, and Bullhorn, so screened candidate data can move into the stack a staffing firm already runs. NTRVSTA also lists support for nine or more languages, including Spanish, which matters when a client hires across multiple regions or language groups. Compliance positioning is a stated part of the offering, with SOC 2 Type II, GDPR, and EEOC considerations listed in its comparison tables. On candidate experience, NTRVSTA cites a 95 percent candidate completion rate for its real-time screening, compared with industry averages of 40 to 60 percent cited for video interviews. Pricing starts at $1,500 per month in the staffing-agency comparison, with flexibility for larger enterprises, and a separate NTRVSTA page lists a starting point of $1,200 per month for small businesses, so confirm current pricing directly. NTRVSTA is best suited to larger staffing firms and multi-client programs where round-the-clock screening volume and broad ATS integration matter most.
Pros
- Round-the-clock screening coverage without staffing overnight call shifts
- Broadest ATS integration list in this comparison at more than 50 platforms
- Multilingual coverage including Spanish
- SOC 2 Type II and GDPR positioning stated publicly
- High reported candidate completion rate relative to video-first screening
Cons
- NTRVSTA's own comparison notes it may be over-featured for smaller agencies
- Some ATS integrations may require additional setup
- Published pricing differs between NTRVSTA pages, so the entry point needs confirming
- Software model still requires your team to configure and run campaigns
Best for: Large staffing firms and HR outsourcing providers running high-volume, round-the-clock candidate screening across multiple client ATS environments
#3 HireVue — Contact for pricing (published comparisons cite roughly $2,000 to $5,000 annually based on usage; another 2026 roundup cites a Vendr median near $20,900 per year)
HireVue is one of the most established names in AI-assisted interviewing, and according to the research, it combines AI phone screening with video interviews, focusing on assessing candidate soft skills through conversational AI. Its published feature set includes asynchronous and live video interviews, game-based cognitive and coding assessments, and structured evaluation frameworks, which is why it appears repeatedly on 2026 shortlists for tech-focused hiring programs. Integration coverage is a strength. HireVue is listed with 20+ ATS integrations, including Greenhouse and iCIMS in one comparison and Workday and Greenhouse in another, making it a realistic fit for outsourcing firms supporting clients with different ATS environments. Language support is listed as English only, and compliance positioning includes EEOC and GDPR considerations. On pricing, HireVue is generally listed as contact for pricing, with one NTRVSTA comparison noting a typical range of $2,000 to $5,000 annually based on usage, while a separate candidate screening roundup cites a Vendr median near $20,900 per year. Given the spread, treat those figures as directional and confirm them directly. HireVue fits mid-sized tech firms and tech staffing agencies that want a fuller assessment stack, though the video component can lower completion rates for candidates who prefer not to be on camera.
Pros
- Long-standing market presence and a broad assessment suite
- Structured evaluation supports consistent scoring across candidates
- Wide ATS integration coverage across major platforms
- Combines phone and video stages so recruiters can vary the channel per candidate
Cons
- Pricing is not published, and published estimates vary widely
- The video component can reduce completion rates for camera-averse candidates
- One 2026 roundup lists implementation as a multi-week effort with professional services
- English only is listed for language support
Best for: Tech-focused staffing agencies and mid-sized employers that want phone screening plus structured video and assessment tooling in one stack
#4 Talkpush — Starting at $800/month, tiered by the number of candidates screened
Talkpush is a conversational AI platform that automates phone screening through structured candidate dialogues, and according to published comparison data, it starts at $800 per month with tiered pricing based on the number of candidates screened. That entry point makes it one of the more accessible options in the AI phone screening category, which is why it regularly appears on staffing and HR outsourcing shortlists. Its clearest differentiator is language coverage. Talkpush is listed with 10+ languages, a meaningful advantage for staffing firms placing workers in multilingual environments, and it connects to major ATS platforms. GDPR is cited in its compliance positioning. The platform is best suited to high-volume, high-turnover recruiting such as retail and hospitality, where first-round phone screens happen in large numbers and speed matters more than deep technical evaluation. The tradeoffs are straightforward. Talkpush's own comparison notes limited capabilities for technical role assessments, so it is a weaker fit when the client role requires deep technical evaluation. Pricing is tied to candidate volume, which means the effective cost per screen moves with the client's hiring pace. Implementation is described as self-serve, which is convenient but leaves more configuration work to the internal team than a fully managed service would.
Pros
- Lowest published entry point among the AI phone screening options reviewed
- Broad language coverage for multilingual candidate pools
- Direct connections to major ATS platforms
- Self-serve setup gets a team running quickly
Cons
- Limited capabilities for technical role assessment
- Volume-based pricing means cost per screen shifts with the client's hiring pace
- Self-serve setup leaves configuration and campaign management to your team
- Less suited to workflows that need deep, structured evaluation
Best for: Retail, hospitality, and other high-volume staffing programs where first-round phone screens run in large numbers and multilingual candidate pools are common
#5 myHR Partner — Contact for pricing
myHR Partner is an outsourced hiring agency that blends into a client's culture and manages all or part of the hiring process, and according to its website, it is compensated for the work it does rather than through placement fees or salary-based commissions. For HR outsourcing firms that need a partner who can own a hiring function end to end, that commercial model is a meaningful difference from traditional recruiting agencies. Its service scope is broad. The company lists job profile development, job posting and candidate sourcing, applicant tracking system management, structured interviewing and candidate evaluation, skills assessment and background checks, reference verification, and hiring process coordination. It also offers a proprietary FullView Phone Interview, which adds a structured phone-based stage to the screening process alongside its sourcing and ATS work. Two engagement tiers are published: hireUp for occasional hiring needs and hireVision for ongoing, continuous hiring demand. The company reports more than 24 years in business and emphasizes candidate experience, noting that most candidates treat the overall hiring experience as an indicator of how a company values its people. Pricing is described as varied across engagement types, so contact for pricing. myHR Partner fits outsourcing firms and growing employers that want a full hiring partner rather than a single screening tool.
Pros
- End-to-end ownership of the hiring function
- No placement-fee or commission model, which suits multi-hire clients
- Structured phone interview stage built into the framework
- Two engagement tiers that flex with hiring volume
- Long operating history with an emphasis on candidate experience
Cons
- Broader scope generally costs more than a single screening tool
- This is a service relationship rather than a self-serve software product
- Pricing is custom and varies by engagement type
- Onboarding a full hiring partner takes longer than standing up a phone screening tool
Best for: HR outsourcing firms and growing employers that want a full hiring partner covering sourcing through reference checks rather than a single point solution
If your firm wants to add screening calls without hiring a call center team, start with a conversation about the campaign rather than a software demo. My AI Call Center reviews your goal, your list source, and your consent records first, then quotes the whole campaign before anything launches. Calling starts at 9 cents per connected minute, tiered by volume, with no per-seat charges and the rate locked for the campaign. The first campaign review is free, and you get the full number before approving launch. If a list will not support the goal, you will hear that plainly, before you spend anything. Reach out at myaicallcenter.app or email [email protected] to scope a recruitment and screening campaign for your clients.
Frequently asked questions
What makes My AI Call Center different from AI screening software?
Screening platforms like NTRVSTA, HireVue, and Talkpush give you software and expect your team to configure it, source the contact data, and run the calling. My AI Call Center is a managed service operated by AIQ Labs, based in Halifax, Nova Scotia with an operating base in Austin, Texas. You buy campaigns that are run for you, and each campaign is scoped around one clear goal, such as qualifying applicants for a role or confirming attendance at an interview session. You approve the script, the disclosure, the opt-out handling, and the escalation path before launch, and outcomes route back into the CRM and scheduling tools you already run. The practical difference is staffing. A software license still needs someone to dial, and a managed service does not.
How much does it cost to run a recruitment and screening campaign?
Calling starts at 9 cents per connected minute, tiered by volume. The rate is agreed before launch and does not move mid-campaign. Most campaigns also add a one-time campaign setup fee and a flat monthly management fee, and both are quoted before you approve. There are no per-seat charges and no platform bill, and there are no minimums beyond the ones you choose. The first campaign review is free, so you get the full number before launch. You can start scoping at myaicallcenter.app or email [email protected].
Can you call candidates who have not given consent?
No. Campaigns run only against approved, permissioned, or reviewed contact lists, and list source and consent records are checked before a campaign launches. Bought lists without clear permission records are flagged and in most cases declined. If a list will not support the campaign goal, the team tells you plainly before you spend anything. AI-generated voices are treated as artificial voices under the TCPA, so prior express consent is required, and state-specific quiet hours, day restrictions, and registration rules are honored. Every call includes an AI disclosure, and recipients can ask whether the call is AI-assisted, request a human, or opt out.
How do opt-outs and do-not-call requests get handled?
Opt-outs are logged and honored immediately, and the rate is locked for the campaign so a surge of opt-outs does not change your unit price. Keyword opt-outs including STOP and REVOKE are supported, and do-not-call requests are respected across all campaigns and carried into your client DNC records. Every campaign closes with opt-out and DNC logs included in the deliverables, alongside a dispositioned contact list, outcome counts, routed follow-ups, and a completion and coverage report. Recording is optional and only happens with disclosure and consent.
Will this work with our ATS and CRM?
Outcomes, bookings, and follow-up requests route back into the CRM and scheduling tools you already run. Hot leads transfer to your team live or land in your CRM, and the named outcome report carries disposition codes such as confirmed, qualified, renewed, opted out, and no answer, along with per-call notes and routed follow-up requests. My AI Call Center complements your ATS and background-check stack rather than replacing it, so your existing candidate records stay where your team expects them.
Which languages can you support?
Multi-language outbound campaigns are available, with Spanish the most common request. If your clients hire across multiple language groups, the campaign review covers list volume, list relationship, consent records, and regulated-area flags, and any unclear answers are tagged for a manual review before launch. That is also where the team confirms calling windows and state-specific rules, so the script and disclosure reflect the jurisdictions the campaign touches.
How quickly can a campaign start, including for after-hours leads?
The process runs in six steps: campaign review, list and consent review, connecting your systems, script and escalation approval, launch and monitoring, and routing outcomes. Nothing launches until you approve. For speed-to-lead follow-up, new leads are called within minutes inside approved windows, and after-hours leads are queued and called first thing the next business day. For screening campaigns, appointment and event reminder windows can run same-day, day-before, or as a multi-touch sequence, depending on what the client needs.