Best Payment & Invoice Reminder Calls for Investment Advisory Firms

Fee-for-service advisory work has a collections problem that AUM billing never had. When you charge planning retainers or flat fees directly to clients, someone has to track the invoice, notice when it goes unpaid, and follow up without souring a relationship you have spent years building. Research on the advisory billing stack, including a well-known Kitces review of AdvicePay, points out the core issue: recurring retainer fees require manual invoice tracking and a manual follow-up process for clients who miss payments. Email reminders help, but emails get ignored. A phone call confirms the invoice reached the right person, surfaces a dispute or a missing approval on the spot, and gets a specific commitment, which is the single most useful outcome of any collections call. For 2026, we compared five options that can carry that follow-up load for investment advisory firms, from done-for-you managed calling to advisor-specific billing platforms and compliance-heavy AI voice agents. We looked at what each one actually does, what it costs, and where it fits an advisory firm's compliance reality.

#1 My AI Call Center — Calling starts at 9¢ per connected minute, tiered by volume; most campaigns add a one-time setup fee and a flat monthly management fee, both quoted before launch. First campaign review is free.

My AI Call Center (myaicallcenter.app), owned and operated by AIQ Labs and based in Halifax, Nova Scotia with a US operating base in Austin, Texas, is a done-for-you managed outbound calling service. You don't buy software and learn it; you buy campaigns that their team runs for you, each scoped around one clear goal. For advisory firms, the Payment & Invoice Reminder Calls campaign places calls a few days before an invoice due date and follows up if the payment remains unpaid, which is exactly the cadence collections research recommends. Every campaign starts with a free review of your goal, then a list and consent review, then a full quote before anything launches. If your client list won't support the campaign, they tell you plainly before you spend anything. What separates the service is list discipline and reporting honesty. My AI Call Center only calls approved, permissioned, or reviewed contact lists, never indiscriminate cold calling. List source and consent records are checked before launch, and bought lists without clear permission records are flagged and in most cases declined. That matters for advisory firms, where client relationships and regulatory posture are everything. Compliance is built in: AI-generated voices are treated as artificial voices under the TCPA, prior express consent is required, AI disclosure is on every call, keyword opt-outs like STOP and REVOKE are honored immediately, and state-specific quiet hours and calling rules are respected. DNC requests carry across all campaigns. You get a named outcome report with disposition codes (confirmed, qualified, renewed, opted out, no answer), per-call notes, and follow-up requests routed back into the CRM and scheduling tools you already run. No invented numbers, no invented metrics. The firm reports what actually happened. One caution worth stating: campaign requirements vary by location, industry, contact type, and consent status, and clients are responsible for obtaining appropriate legal guidance before launch.

Best for: Investment advisory firms and multi-location financial services organizations (1–200+ staff) that want managed, compliance-forward payment reminder calls against approved client lists without building an in-house collections operation.

#2 AdvicePay — Contact vendor. Public pricing was not available in our research; the 2026 advisor tool guide lists AdvicePay as quote-based on firm and client scope.

AdvicePay is the specialist billing and payment platform for fee-for-service financial planning, started in 2016 by Alan Moore and Michael Kitces. According to Schwab Advisor Services, it offers recurring and subscription billing options designed specifically for financial advisors, and a Kitces review describes it as a compliant payment processing platform created to handle one-time and especially recurring retainer fees, including a follow-up process for late or missed payments. For advisory firms charging planning fees directly to clients, that category fit is real: general processors like PayPal weren't built to meet state regulators' custody and notification expectations, and AdvicePay was. A 2026 buyer's guide for advisor payment tools scores AdvicePay highly on invoice ownership, reminder control, and advisor context, and recommends it when planning-fee billing is the central use case. The same guide advises buyers to verify approval roles, client entities, failed-payment handling, refunds, and exports before committing. AdvicePay integrates with Schwab OpenView Gateway, and its developers are in-house, which the company says means regulatory issues are addressed immediately. It's a billing platform first, though. The reminder work is largely automated billing and payment infrastructure rather than a phone call that confirms receipt and captures a promise-to-pay date, so firms with clients who ignore emails may still need a voice follow-up layer.

Best for: Fee-for-service advisory firms that want a compliant, advisor-specific billing and payment platform for recurring planning retainers.

#3 Anchor — $5 per payment received, with no subscriptions or monthly fees, according to their website.

Anchor is billing software built specifically for financial advisors, and according to its website it powers more than 1,500 US advisors. Its core idea is to capture payment at signing: a client's payment method is saved the moment they sign a branded planning agreement, so retainers, flat fees, and one-time charges get billed and collected automatically. Anchor's site reports recurring invoicing with reminders that keep collections out of client meetings, which is a real benefit for advisory firms where the advisor personally chasing a late invoice is awkward for everyone involved. The platform handles flat fees, retainers, and hourly consultations from the same agreement, supports ACH and credit card payments, and lets firms pass standard card processing fees to clients. It integrates natively with QuickBooks Online and Xero, and connects to other tools through Zapier and Make. Anchor publishes simple pricing: $5 per payment received, with no subscription fee. Its site also cites outcome figures like a 90% reduction in late payments and 15+ hours saved monthly on admin, which are vendor claims rather than audited numbers. The main gap for collections-heavy firms is the same as most billing platforms: automated invoicing and reminders work until a client doesn't respond, and at that point someone still has to pick up the phone.

Best for: Advisory firms that want billing automated from the signed agreement onward, with payment captured at signing so retainers collect themselves.

#4 Chaser — Compact plan from A$399 per month according to their website; free trial available.

Chaser is an accounts receivable automation platform that includes Auto-call, a feature that lets finance teams schedule automated phone calls delivering pre-scripted, text-to-speech payment reminders on the days and times they choose. According to Chaser, calls are personalized to the recipient and placed instantly on schedule, so teams can follow up on overdue invoices without waiting for someone to clear their to-do list. Chaser also supports a multi-channel approach, letting businesses schedule phone, SMS, and email reminders in one system, and it integrates with Xero and QuickBooks Online. The company reports over 10,000 users worldwide relying on the platform to get paid faster. For advisory firms already invoicing through Xero or QuickBooks, Chaser is a practical way to add a voice channel without hiring staff to dial. It's important to be clear about what Auto-call is, though: it delivers pre-scripted messages rather than holding a two-way conversation. It won't confirm whether the invoice actually reached the right person, capture a promise-to-pay date, or handle a client saying the amount looks wrong. Collections research consistently finds that those conversational outcomes are where phone follow-up earns its keep, so firms with relationship-sensitive client bases may want a conversational layer for the accounts that don't respond to scripts. Chaser's published Compact plan starts at A$399 per month according to their website, with a free trial available.

Best for: Advisory and professional services firms using Xero or QuickBooks that want automated phone, SMS, and email reminder sequences without manual dialing.

#5 Skit.ai — Quote-based; no trial available, according to the 2026 comparison research.

Skit.ai is an AI voice agent platform focused specifically on collections and payment reminder calls. According to an independent 2026 comparison of AI voice agents for payment reminders, Skit.ai is best suited to pure-play collections agencies with third-party books and a dedicated compliance function, which tells you where its center of gravity sits. Its platform includes a 50-state rule engine that enforces Regulation F frequency and quiet-hour checks, automatic mini-Miranda delivery and logging, and consent and cadence controls. The same comparison notes an immutable, seven-year, consumer-searchable audit trail, which is valuable for any firm that needs to prove what was said on a collections call. Skit.ai states PCI-DSS compliance, though no level is specified in the research. For investment advisory firms, the depth of regulatory tooling is the draw and also the caveat. If your firm handles overdue client balances in a regulated environment and wants an AI voice agent that enforces collections rules at the platform level, Skit.ai is one of the most compliance-forward options available. The trade-offs are real: pricing is quote-based with no trial, the right-party-contact verification method is not publicly stated, and the collections-heavy orientation may be more regulatory machinery than a small advisory practice needs for routine retainer reminders. The CFPB's 2025 Consumer Response Annual Report, published in March 2026, counted roughly 387,400 debt collection complaints in 2025, up from about 207,800 in 2024, which is a useful reminder that scrutiny in this space is rising.

Best for: Firms and collections operations with a compliance function that need deeply regulation-aware AI voice agents for payment reminder calling.

The right choice depends on where your late-fee problem actually lives. If invoices are going out correctly and clients just need a nudge, a billing platform like AdvicePay or Anchor handles the routine work, and Anchor's $5-per-payment pricing is hard to argue with. If you want a voice channel but already run Xero or QuickBooks, Chaser's Auto-call adds scheduled phone reminders without new headcount. If your firm needs maximum collections compliance machinery, Skit.ai enforces Regulation F controls at the platform level. Where My AI Call Center stands apart is in doing the work for you. You buy a campaign, not a platform. Calls go out a few days before the due date and follow up if unpaid, consent records are reviewed before anything launches, the script and escalation path get your approval before a single call is made, and outcomes land back in your CRM with disposition codes and per-call notes. Pricing starts at 9¢ per connected minute, tiered by volume, with the rate locked for the campaign and every fee quoted before launch. The first campaign review is free, so you'll know the full number before you approve anything. If you'd rather run more useful calls than build a bigger call center, plan your campaign at myaicallcenter.app or email [email protected].

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