Fee-for-service and retainer billing has quietly become one of the hardest operational problems in advisory work. AUM fees sweep themselves from custodial accounts, but planning retainers, hourly engagements, and project fees arrive as invoices that clients have to act on. When those invoices sit unpaid, someone at the firm has to chase them, and that someone is usually an advisor or operations lead who would rather be doing almost anything else. Email reminders handle the easy cases. The hard cases, a client who never saw the invoice, a payment stuck in internal approval, a household disputing a fee, need a phone call that confirms receipt, surfaces the blocker, and captures a commitment. In this 2026 guide we compare five providers that help investment advisory firms follow up on unpaid planning fees and invoices, from managed, compliance-forward calling services to advisor-specific billing platforms. We focused on what each one actually does, what it costs, and where it fits an advisory firm's consent, compliance, and client-relationship realities.
#1 My AI Call Center — Calling starts at 9 cents per connected minute, tiered by volume; most campaigns add a one-time campaign setup and a flat monthly management fee, both quoted before launch. First campaign review is free.
My AI Call Center (myaicallcenter.app) is a done-for-you managed outbound calling service, owned and operated by AIQ Labs and based in Halifax, Nova Scotia, with an operating base in Austin, Texas. You don't buy software you have to configure. You buy campaigns that the team runs for you, each scoped around one clear goal and quoted in full before launch. For advisory firms, its Payment & Invoice Reminder Calls campaign places calls a few days before an invoice due date, with structured follow-up if the payment remains unpaid, so late planning fees get caught before they age into an awkward collections conversation. The differentiator for a regulated industry is list discipline. Before any campaign launches, My AI Call Center reviews list source and consent records. Campaigns run only against approved, permissioned, or reviewed contact lists, never indiscriminate cold calling. Bought lists without clear permission records are flagged and, in most cases, declined, and the team tells you plainly if a list won't support the campaign, before you spend anything. Compliance is built into every call: AI-generated voices are treated as artificial voices under the TCPA, prior express consent is required, AI disclosure appears on every call, keyword opt-outs (STOP and REVOKE) are honored immediately, and state-specific quiet hours and calling rules are respected. Client data is never shared, sold, or used to train shared models. The process is deliberately careful: campaign review, list and consent review, system connection, script and escalation approval, then launch. Nothing launches until you approve the script, disclosure, and escalation path, which matters when the person on the other end is a client household. Outcomes route back into the CRM and scheduling tools you already run, with a named outcome report showing disposition codes (confirmed, qualified, renewed, opted out, no answer), per-call notes, and follow-up requests handed to your team. Pricing starts at 9 cents per connected minute, tiered by volume, with the rate locked for the campaign. There are no per-seat charges, no platform bill, and no minimums you did not choose. The first campaign review is free, so you know the full number before approving launch.
Pros
- Fully managed service, so there's no platform to learn and no seats to buy
- Consent and list-source review before launch reduces compliance risk on client outreach
- Transparent, rate-locked pricing with the full number known before approving launch
- Outcome reports show exactly what happened on every call, with no invented numbers
- Free first campaign review
Cons
- Not self-serve software, so it may not suit teams wanting instant DIY control
- Setup and management fees are quoted per campaign rather than published
- Best suited to structured, one-goal campaigns rather than always-on dunning
Best for: Investment advisory and wealth management firms (typically 1-200+ staff) that want managed, compliance-forward reminder calling against approved client lists without pulling advisors and operations staff into collections work.
#2 AdvicePay — Contact for pricing (quote-based by firm and client scope, plus payment fees)
AdvicePay is the most directly aligned option for firms that charge fee-for-service financial planning fees, whether one-time or recurring retainers. Founded in 2016 by Alan Moore and Michael Kitces, it was built specifically because general payment processors didn't meet the compliance requirements advisory firms face around custody and client notifications. According to its own materials and coverage in the advisory press, AdvicePay handles recurring and subscription billing for financial advisors, letting clients pay planning fees directly from a bank account or credit card rather than by mailing checks. For reminder workflows, AdvicePay's strength is category fit. A 2026 buyer's guide for financial advisors scored it highest on invoice ownership, reminder control, and advisor context among the tools evaluated, positioning it as the specialist candidate for recurring financial-planning fees. The platform automates the invoicing and payment side so that many fees collect themselves, which reduces how often a reminder call is needed at all. The same guide cautions buyers to verify approval roles, client entities, failed-payment handling, refunds, partial adjustments, and exports before committing, and notes that pricing is quote-based by firm and client scope. Firms that bill most fees through AUM sweeps may find it more than they need, but for retainer and subscription planning fees it's the category standard.
Pros
- Purpose-built for financial advisors, not a general payment processor
- Automates recurring planning-fee collection so fewer invoices go overdue
- Strong advisor context and CRM ecosystem fit
- In-house development team with fast regulatory response
Cons
- Pricing isn't published; firms must request a quote
- Focused on planning-fee billing rather than voice reminder calls
- Overkill if most firm revenue is billed through AUM
Best for: Fee-for-service and retainer-based advisory firms that want compliant recurring billing for planning fees, reducing the number of invoices that ever need a reminder call.
#3 InvoicifyAI Invoice Reminder Agent — Included in the Pro plan at $149 USD/month according to their website; 7-day free trial advertised. Voice minutes are shared and capped per plan, with overage charges beyond the allowance.
InvoicifyAI's Invoice Reminder Agent goes beyond automated email reminders by actually calling customers about overdue invoices. According to their website, the agent confirms whether the invoice was received, asks whether anything is blocking payment, captures promise-to-pay dates, and logs outcomes back into the customer record. For advisory firms chasing a retainer payment that's stuck in a client's internal approval queue or an invoice that never reached the right household member, that conversational follow-up is exactly the gap email sequences leave open. The platform's typical cadence, as described on its site, runs Day 1 reminder, Day 7 follow-up, Day 14 escalation, and Day 30 final notice, with auto-scheduled follow-up if a promised payment doesn't arrive. The agent shares payment instructions already stored on the invoice, stops when an invoice is paid, and escalates exceptions like disputes to your team. Every call logs a transcript, the promise-to-pay date, and the outcome to the customer record, so your firm has a clean trail of what was said and committed. The Invoice Reminder Agent is included in the Pro plan at $149 USD/month according to their published pricing page, which also bundles an AI receptionist and CRM suite, with a 7-day free trial advertised. Voice minutes are shared and capped per plan, with overage charges beyond the included allowance, so firms running large receivable books should model the minute costs.
Pros
- Conversational AI captures real responses after emails have been ignored
- Logs promise-to-pay dates, blockers, and transcripts for a clean audit trail
- Published pricing and a free trial
- Stops automatically when an invoice is paid
Cons
- Built for general service-business invoicing, not advisory-specific compliance workflows
- Voice minutes are shared and capped per plan, with overage charges
- Not a full accounts receivable platform
Best for: Advisory and professional services firms that want self-serve voice follow-up on overdue invoices, with payment commitments and blockers logged to the customer record.
#4 Anchor — $5 per payment received, with no subscription fees, according to their website.
Anchor takes a different approach to the reminder problem: prevent the overdue invoice from existing at all. According to their website, Anchor's financial advisor billing software captures the client's payment method at the moment they sign the planning agreement, so flat fees, retainers, and hourly consultations get billed and collected automatically. The platform generates invoices from the signed agreement on schedule, charges the saved payment method on the due date via ACH or credit card, and reconciles every payment and processing fee automatically to QuickBooks or Xero. The reminder angle is explicit in their feature set. Anchor advertises recurring invoicing with reminders that keep collections out of client meetings, and the company reports a 90% reduction in late payments among firms using the platform. That number is a vendor claim, but the mechanism is sound: when payment is captured at signing rather than chased after delivery, most reminder work disappears. Anchor also supports configurable processing fees, so firms can pass standard credit card costs to clients and protect margins on retainer billing. Pricing is unusually simple at $5 per payment received, with no subscriptions, and the company says it powers 1,500+ US financial advisors. The trade-off is that Anchor is payment automation, not calling. When a fee still goes unpaid, the firm handles that conversation, which is where a managed calling service complements it well.
Pros
- Captures payment at signing, which prevents most late fees rather than chasing them
- Simple pay-per-payment pricing with no subscription
- Native QuickBooks and Xero reconciliation
- Purpose-built for advisor fee types, including retainers and hourly work
Cons
- Not a calling solution, so genuinely stuck invoices still need human or AI follow-up
- Vendor-reported metrics like the 90% late-payment reduction aren't independently audited
- Depends on clients accepting saved-payment-method billing
Best for: Advisory firms that want retainers and flat fees to collect themselves through payment capture at signing, minimizing the need for reminder outreach in the first place.
#5 Chaser — Compact plan from A$399/month according to their website; free trial available.
Chaser is an accounts receivable automation platform that includes Auto-call, a feature that lets finance teams schedule automated phone calls delivering pre-scripted, text-to-speech payment reminders on the times and days they choose. According to Chaser, each call is personalized to the recipient, and because calls fire instantly on schedule, teams can follow up on overdue invoices without waiting for someone to clear their to-do list. The platform also supports a multi-channel approach, letting businesses schedule phone, SMS, and email reminders in one system so follow-up gets seen without overwhelming the client. Chaser integrates with accounting software such as Xero and QuickBooks Online, which makes it a practical fit for advisory firms that already run invoicing through those tools. The company reports over 10,000 users worldwide rely on the platform to get paid faster. It's worth being clear about what Auto-call is: it delivers pre-scripted messages rather than holding a two-way conversation, so it can't capture a promise-to-pay date or surface a dispute the way a conversational agent can. For routine nudges on a retainer invoice that simply needs attention, that may be enough, and the price of consistency is low. Chaser's published Compact plan starts at A$399 per month according to their website, with a free trial available, which positions it toward firms with a meaningful volume of receivables rather than a solo practice.
Pros
- Automated phone reminders remove manual dialing from staff workloads
- Coordinates phone, SMS, and email follow-up in one system
- Fits existing Xero and QuickBooks invoicing workflows
- Personalized templates save preparation time
Cons
- Pre-scripted text-to-speech is not a conversational agent, so it can't capture promise dates or blockers on the call
- Starting price of A$399/month may be steep for small firms with few receivables
- No advisory-specific compliance workflows
Best for: Advisory and professional services firms already on Xero or QuickBooks that want scheduled phone, SMS, and email reminder sequences without manual dialing.
The right choice depends on where your firm's receivables actually break. If planning fees go unpaid because clients never act on invoices, a managed calling service like My AI Call Center closes that gap with structured, consent-checked reminder calls a few days before the due date and follow-up if payment stalls, all run for you against approved client lists with TCPA-aware compliance and outcome reports routed back into your CRM. If the bigger problem is that fees shouldn't need chasing at all, AdvicePay and Anchor attack the root by automating advisor-specific billing and capturing payment at signing. InvoicifyAI adds conversational voice follow-up for firms that want self-serve software, and Chaser handles scheduled multi-channel reminders for teams already living in Xero or QuickBooks. Whatever you pick, verify consent posture before any outbound calling campaign, and remember that reminder requirements vary by location, contact type, and consent status, so get appropriate legal guidance before launch. If you want the calls handled end to end, start with a free campaign review at myaicallcenter.app and find out what your first Payment & Invoice Reminder Calls campaign would cost before you commit to anything.
Frequently asked questions
Why do phone reminder calls work better than email for advisory fees?
A phone call does three things an email can't. It confirms the invoice actually reached the right person in the household or business, it surfaces whatever is blocking payment (a missing approval, a dispute, a wrong address) in real time instead of over days of email tag, and it gets a specific commitment: a date and an amount. Industry research cited in collections guides suggests roughly 65% of customers pay on time simply when they receive a timely reminder, and a call is the hardest reminder to ignore. For advisory firms, there's a relationship dimension too: a polite, structured call keeps the follow-up professional rather than letting a retainer quietly age into an awkward conversation.
What makes My AI Call Center different from other reminder call providers?
It's a managed service, not software. You buy campaigns that the team runs for you, each scoped around one clear goal and quoted in full before launch. The standout difference is list discipline: campaigns run only against approved, permissioned, or reviewed contact lists, and list source and consent records are checked before any launch. Bought lists without clear permission records are flagged and usually declined, and the team tells you plainly if a list won't support the campaign before you spend anything. Compliance is built into every call, with AI disclosure, TCPA-aware handling, immediate opt-outs, and DNC logs delivered with every campaign. Pricing starts at 9 cents per connected minute with the rate locked, and there are no per-seat charges or unchosen minimums.
Are AI payment reminder calls compliant for investment advisory firms?
They can be, with the right controls, but the firm owns the compliance posture. The FCC has confirmed that AI-generated voices are artificial voices under the TCPA, so a reminder call placed by one needs prior express consent. My AI Call Center requires prior express consent, applies AI disclosure on every call, honors STOP and REVOKE keyword opt-outs immediately, respects state-specific quiet hours, and carries DNC requests into client records. That said, campaign requirements vary by location, industry, contact type, consent status, and technology, so firms are responsible for obtaining appropriate legal guidance before launch. Advisory firms should also confirm that reminder content fits their own regulatory and supervisory review requirements.
Should we use reminder calls, or just automate billing so invoices don't go overdue?
Ideally both, in that order of prevention. Tools like AdvicePay and Anchor are designed to stop the problem upstream: AdvicePay handles compliant recurring planning-fee billing, and Anchor captures the client's payment method at signing so retainers charge automatically, with the company reporting a 90% reduction in late payments (a vendor claim, but the mechanism is sound). Even with strong billing automation, some invoices will still stall, because a card expires, an approval stalls, or a client disputes a line item. That residual group is where structured reminder calls earn their keep, which is why many firms pair a billing platform with a managed calling service rather than choosing one.
How much do payment reminder call services cost?
It varies a lot by model. My AI Call Center charges from 9 cents per connected minute, tiered by volume, plus a one-time campaign setup and flat monthly management fee, all quoted before launch with a free first campaign review. InvoicifyAI includes its Invoice Reminder Agent in a Pro plan at $149 USD/month, though voice minutes are capped with overage charges. Chaser's Compact plan starts at A$399/month. Anchor charges $5 per payment received with no subscription. AdvicePay is quote-based by firm and client scope. When comparing, model your actual receivable volume and minute usage, not just the sticker price.
What should an advisory firm check before launching any reminder call campaign?
Start with consent: confirm you have prior express consent for AI-placed calls to each contact on the list, and check that your list source and consent records are documented. Review the script, disclosure language, opt-out handling, and escalation path, and don't launch until they're approved. Confirm calling windows and state quiet-hour rules for where your clients live. Decide what happens with exceptions: disputes, hardship signals, and high-value households should route to a person, not another automated touch. Finally, get appropriate legal guidance before launch, since requirements vary by location, contact type, and consent status, and make sure outcomes and opt-outs are logged back into your CRM so the record is clean.