Best Multi-Language Outbound Campaigns for Health Insurance Brokerages

Health insurance brokerages serve some of the most linguistically diverse client bases in financial services, and the language you call in can decide whether a policyholder renews or quietly shops elsewhere. The U.S. Census Bureau counts roughly 25.7 million people with limited English proficiency, and a CSA Research survey of consumers across 29 countries found 75% are more likely to engage with a brand that contacts them in their native language. For brokerages, that math shows up in renewal retention, Medicare and ACA enrollment follow-ups, and speed-to-lead response, all areas where a Spanish-language call routinely outperforms an English one. The hard part is doing this without hiring bilingual staff for every market or standing up a call center. This 2026 guide compares five options, from managed AI calling services to global BPO firms with native-speaking agents, so you can match the right partner to your consent-sensitive lists, regulated calling windows, and reporting needs.

#1 My AI Call Center — Calling starts at 9¢ per connected minute, tiered by volume; most campaigns add a one-time setup fee and a flat monthly management fee, both quoted before launch. First campaign review is free.

My AI Call Center (myaicallcenter.app) is a done-for-you managed outbound calling service built around one promise: run more useful calls without building a bigger call center. It is a managed service, not software. You buy campaigns that the team runs for you, each scoped around one clear goal and quoted before launch. Owned and operated by AIQ Labs and based in Halifax, Nova Scotia with a U.S. operating base in Austin, Texas, the service runs Multi-Language Outbound Campaigns (Spanish is the most common request) alongside Speed-to-Lead Follow-Up Calls, Renewal and Retention Calls (placed 30 to 60 days before the renewal date), Appointment and Event Reminders, Lead Qualification Calls, and Database Reactivation Blitz campaigns. For a health insurance brokerage, that maps neatly onto the calls that actually move a book of business: new leads called within minutes inside approved windows, renewal quoting and upsell calls before the deadline, and win-back outreach to 12-to-24-month dormants. What sets it apart is list discipline and compliance-forward design. Campaigns run only against approved, permissioned, or reviewed contact lists, and list source and consent records are checked before anything launches. Bought lists without clear permission records are flagged and, in most cases, declined. The team tells you plainly if a list will not support the campaign, before you spend anything. On compliance, AI-generated voices are treated as artificial voices under the TCPA with prior express consent required, state-specific quiet hours and day restrictions are honored, AI disclosure appears on every call, and STOP and REVOKE keyword opt-outs are logged and honored immediately. DNC requests carry across all campaigns. Outcomes route back into the CRM and scheduling tools you already run, with disposition codes (confirmed, qualified, renewed, opted out, no answer), per-call notes, and follow-up requests. Hot leads transfer to your team live or land in your CRM. Pricing is transparent and locked: calling starts at 9 cents per connected minute, tiered by volume, plus a one-time setup and flat monthly management fee, both quoted before launch. No per-seat charges, no platform bill, and no invented numbers in reporting. The first campaign review is free.

Best for: Health insurance brokerages and multi-location agencies that need compliant, managed multi-language calling campaigns for lead follow-up, renewals, reminders, and win-back outreach without hiring bilingual staff or running call center software.

#2 ganira — Performance-based pricing, no sales no payment. Contact for pricing.

ganira is an outbound telesales partner focused specifically on insurance carriers, agencies, and brokerages, with coverage across health, life, P&C, and commercial lines. According to its website, the company runs full product sales campaigns, confirmed appointment setting, and lead qualification across 10 markets including the US, UK, Canada, Germany, Spain, and France, and lists multi-language outreach with native speakers across target markets as a core differentiator. For a health insurance brokerage with multilingual communities in its footprint, that native-speaker model matters: policy conversations about deductibles, riders, and group benefits carry nuance that generic scripts miss. The company also emphasizes insurance-specific training for its agents, covering underwriting guidelines and regulatory requirements, and claims a performance-based pricing model where you only pay when results happen. Its technology stack includes an AI-driven CRM with automated data enrichment and lead scoring, real-time quality assurance with call recording and sentiment analysis, and dynamic scripting that adapts based on prospect responses. ganira states it is 100% compliant with local and national Do Not Call regulations and consumer protection laws for insurance telemarketing, and cites 15+ years of telesales experience. Pricing is performance-based rather than published, so you will need a scoping conversation for firm numbers.

Best for: Insurance carriers, agencies, and brokerages that want a human telesales partner with native-speaking agents, insurance-specific training, and a pay-for-results model across US and European markets.

#3 SupportYourApp — Contact for pricing (quote-based; package structures are publicly available)

SupportYourApp offers AI-powered multilingual customer support outsourcing in 60+ languages to clients across 30+ countries, according to its website. While best known for inbound support, the company also handles outbound calling through SupportVoice, its AI voice agent, which manages routine inbound and outbound calls in 30+ languages. For a health insurance brokerage running renewal reminders, lead follow-up, and re-engagement campaigns across multilingual client populations, that breadth is the main draw. Security credentials are a genuine strength for regulated outreach: the company holds ISO 27001 certification and maintains PCI DSS, GDPR, and HIPAA compliance. Its SupportResponse AI agent works across chat, email, and messaging channels in 45+ languages, and full omnichannel coverage is available through its own SupportCRM or third-party CRM integrations, which is useful when you want call outcomes routed back into your agency management system. The company lists healthcare among its target industries alongside SaaS, fintech, and eCommerce, and positions itself as startup-friendly. Exact rates are quote-based, though package structures and included features are publicly available, so budget a scoping conversation before you get firm numbers.

Best for: Health insurance brokerages and insurtech platforms that need very broad language coverage with HIPAA-compliant operations and a blend of human agents and AI voice support across voice, chat, and email.

#4 Teleperformance — Contact for pricing (geared to mid-market and enterprise budgets)

Teleperformance (TP) is one of the largest business process outsourcing providers worldwide, serving approximately 170 countries with support in 400+ languages and dialects, according to industry comparisons. For a large brokerage network or a multi-state health insurance distribution operation, that scale is the main draw: a single partner can cover nearly any language your client base speaks, across inbound and outbound calling, technical support, and live chat, email, and social media channels. For health insurance brokerages, the outbound call center capability is the most relevant piece. Large operators running regionally coordinated renewal outreach, enrollment follow-ups, and member communications across diverse language communities can draw on TP's multilingual human agent network. The company's infrastructure supports strong scalability for enterprise organizations, and its size makes it a benchmark in global outsourcing. The tradeoffs are real, though. Pricing is geared to mid-market and enterprise budgets and provided on a quote basis, onboarding can get complex, and service quality may vary between regions given the footprint. Smaller brokerages will likely find the fit challenging; larger ones coordinating outreach across many markets may find it hard to beat.

Best for: Large brokerage networks and multi-state insurance distribution operations that need a single partner covering many languages and regions.

#5 EHVA — Contact for pricing

EHVA is a voice AI platform built specifically for insurance operations. Its founders spent years designing insurance call flows, intake scripts, and objection handling before adding conversational AI, and that background shows in the product's focus. According to its website, EHVA handles insurance intake and applications across auto, home, life, and health lines, connects live to rating systems for real-time quoting conversations, and runs high-volume outbound calling campaigns for lead qualification and appointment setting. It also handles scheduled outbound campaigns to an existing book of business, including payment reminders, renewal notices, and lapse prevention calls, which maps directly to renewal retention work at a health insurance brokerage. The scale claims are notable: EHVA reports handling 12,000 inbound calls per day for State Farm agents across the United States, fully autonomously, with a five-day average time to go live and 24/7 coverage. For outbound, when a prospect doesn't answer, EHVA can leave a personalized voicemail and follow up automatically with SMS or email; when a prospect engages, it qualifies them against your criteria and sets appointments into your calendar or CRM. Note that EHVA is software you operate rather than a managed campaign service, so you'll need internal resources to configure and monitor campaigns. Pricing is not published on the page reviewed, so contact the vendor for numbers. Multi-language capability was not confirmed in the research data, so verify language coverage directly if that's your priority.

Best for: Insurance agencies and brokerages that want a self-operated, insurance-specialized voice AI platform for intake, quoting, outbound prospecting, and renewal outreach at scale.

The right multi-language outbound partner depends on the shape of your brokerage. If you want campaigns run for you, with consent records checked before launch, AI disclosure on every call, and outcomes routed straight into your CRM, My AI Call Center is the strongest fit, and its 9-cent-per-connected-minute starting rate with locked campaign pricing means you know the full cost before approving anything. If you want native-speaking human agents closing full sales cycles, ganira's insurance-specialized telesales model is worth a scoping call. For very broad language coverage, SupportYourApp and Teleperformance bring 60+ and 400+ languages respectively, at enterprise-leaning price points. And if your team wants to operate the technology itself, EHVA's insurance-specific voice AI covers intake, quoting, and outbound prospecting at serious scale. Whatever you choose, start with the list question: where did these contacts come from, and do you have consent records to prove it? That single question protects your brokerage from TCPA exposure and sets up every campaign that follows. Ready to plan a compliant multi-language campaign? Book your free first campaign review at myaicallcenter.app and get the full quote before you spend anything.

Frequently asked questions