Best Multi-Language Outbound Campaigns for Health Insurance Brokerages

Health insurance brokerages serve communities where language quietly decides whether a prospect confirms an appointment or hangs up. The U.S. Census Bureau counts 25.7 million people living with limited English proficiency, and a CSA Research survey of 8,709 consumers across 29 countries found that 75% are more likely to engage with a brand contacted in their native language. For brokerages, that matters at every touchpoint: renewal reminders, open enrollment follow-ups, benefit check-ins, and lead qualification calls all perform better when they arrive in the client's preferred language. The problem is that most brokerages can't staff bilingual agents for every language their book of business speaks, and building a call center isn't the business they're in. That's where multi-language outbound campaign services come in. In this 2026 guide, we compare five options, from managed AI calling services to large multilingual outsourcing firms, so you can match the right partner to your consent-sensitive client lists, regulated calling windows, and reporting needs.

#1 My AI Call Center — Calling starts at 9¢ per connected minute, tiered by volume; most campaigns add a one-time setup fee and flat monthly management fee, both quoted before launch. First campaign review is free.

My AI Call Center (myaicallcenter.app) is a done-for-you managed outbound calling service that runs structured, AI-powered calling campaigns, including Multi-Language Outbound Campaigns, with Spanish the most commonly requested language. It is a managed service, not software: you buy campaigns that are run for you, each scoped around one clear goal and quoted before launch. Owned and operated by AIQ Labs and based in Halifax, Nova Scotia with a U.S. operating base in Austin, Texas, the service works especially well for health insurance brokerages that need renewal reminders, lead qualification, benefit check-ins, and open enrollment follow-ups delivered in the client's preferred language, without hiring bilingual staff or operating call center software. What sets it apart for brokerages is list discipline. The service only runs campaigns against approved, permissioned, or reviewed contact lists, and it checks list source and consent records before any campaign launches. Bought lists without clear permission records are flagged, and in most cases declined. That matters in insurance, where TCPA exposure is real: AI-generated voices are treated as artificial voices under the TCPA, so prior express consent is required, and the service honors state-specific quiet hours, day restrictions, and registration rules. Every call includes AI disclosure, recipients can ask if the call is AI-assisted, request a human, or opt out, and DNC requests carry across all campaigns into client DNC records. Reporting is honest by design. You get a named outcome report with disposition codes (confirmed, qualified, renewed, opted out, no answer), per-call notes, and follow-up requests routed back into the CRM and scheduling tools you already run. The company states plainly that it will never invent client logos, testimonials, metrics, or ratings. Pricing is transparent: calling starts at 9 cents per connected minute, tiered by volume, with the rate locked for the campaign and the full cost known before you approve launch.

Best for: Health insurance brokerages and multi-location organizations that need compliant, managed multilingual calling campaigns for renewals, qualification, reminders, and follow-ups on consented client lists.

#2 SupportYourApp — Contact for pricing (quote-based; package structures are publicly available)

SupportYourApp offers AI-powered multilingual customer support outsourcing in 60+ languages to clients across 30+ countries, according to its website. For a health insurance brokerage that needs broad language coverage alongside outbound calling, this is one of the widest footprints on the list. The company leans toward tech-driven businesses but lists healthcare among its target industries, which is relevant for firms handling sensitive client communications. Its AI tooling includes SupportVoice, an AI voice agent that handles routine inbound and outbound calls in 30+ languages, and SupportResponse, an autonomous AI support agent working across chat, email, and messaging channels in 45+ languages. Human agents cover 60+ operational support languages, with omnichannel coverage via its own SupportCRM or third-party CRM integrations. Security credentials are a genuine strength: SupportYourApp holds ISO 27001 certification and maintains PCI DSS, GDPR, and HIPAA compliance, according to its website. Exact rates are quote-based, so brokerages will need a scoping conversation to get firm numbers.

Best for: Brokerages that want very broad language coverage and 24/7 multilingual support across voice, chat, and email with strong security credentials.

#3 Teleperformance — Contact for pricing (geared to mid-market and enterprise budgets)

Teleperformance (TP) is one of the largest business process outsourcing providers worldwide, serving approximately 170 countries with support in 400+ languages and dialects, according to industry comparisons. For a large brokerage network or multi-state insurance group, that scale is the main draw: a single partner can cover nearly any language your clients speak, across inbound and outbound calling, technical and help desk support, and live chat, email, and social media channels. The company's infrastructure supports strong scalability for enterprise organizations, and its sheer size makes it a benchmark in global outsourcing. For insurance use cases, the outbound call center capability is the most relevant piece: large operators running regionally coordinated outreach, renewal reminders, client communications, or follow-up campaigns across diverse language communities can draw on TP's multilingual human agent network. Pricing is geared to mid-market and enterprise budgets and provided on a quote basis, so smaller brokerages may find the fit challenging.

Best for: Large brokerage networks and multi-state operators that need a single partner covering many languages and regions.

#4 TTEC — Contact for pricing (aimed at mid-market and enterprise clients)

TTEC blends customer experience with technology, pairing analytics, AI, automation, and consulting to support multilingual engagement through a global network of delivery centers and remote agents, according to industry comparisons. For brokerages pursuing larger client engagement programs, TTEC's strength is the combination of multilingual delivery across 50+ languages with comprehensive omnichannel support, covering inbound and outbound call center services, customer acquisition, retention, and support programs. The company's deep expertise in CX transformation and analytics can help brokerage groups design outreach programs that go beyond one-off campaigns, though pricing is aimed at mid-market and enterprise clients, which may put it out of reach for smaller firms. Brokerages that want a partner to help design and operate a broader multilingual client engagement operation, rather than a single structured campaign, will find TTEC's consulting-led model worth exploring.

Best for: Mid-market and enterprise brokerages that want a consulting-led partner to design and operate a broader multilingual client engagement program.

#5 ganira — Performance-based; contact for pricing details

ganira is a dedicated outbound telesales partner with 15+ years of experience, including telemarketing for insurance providers, according to its website. It specializes in full product sales, appointment setting, and lead qualification for insurance companies across key markets including the US, UK, Canada, Germany, Switzerland, Austria, France, Spain, Ireland, and Portugal. For health insurance brokerages, that insurance-specific focus is the appeal: the company states its agents understand policy types, underwriting requirements, and regulatory compliance rather than reading generic scripts. Multi-language outreach is part of the offering, with native speakers across its target markets and a stated 6-language, 10-market footprint. The company reports 100% compliance with local and national Do Not Call regulations and consumer protection laws for insurance telemarketing, and claims GDPR compliance for data handling. Its pricing model is performance-based: you only pay when results happen, which aligns cost with outcomes. Technology includes an AI-driven CRM with automated data enrichment and lead scoring, real-time quality assurance with sentiment analysis, and dynamic scripting that adapts based on prospect responses. It's a fit for brokerages that want an outsourced sales engine rather than a structured reminder or confirmation campaign.

Best for: Insurance brokerages and carriers that want an outsourced telesales partner for full product sales, appointment setting, and lead qualification across multilingual markets.

The right partner depends on what your brokerage actually needs. If you want structured, compliant campaigns against client lists you already have (renewal reminders, qualification calls, benefit check-ins in your clients' preferred language), a managed service like My AI Call Center fits best, with calling from 9 cents per connected minute and the full cost quoted before launch. If you need sales-heavy telesales across international markets, ganira's insurance focus is worth a look. If you need very broad language coverage or enterprise-scale outsourcing, SupportYourApp, Teleperformance, and TTEC each bring different strengths. Whatever you choose, ask the same questions up front: what consent records they verify, how they handle AI disclosure and DNC requests, and what outcome reporting you'll actually receive. The first step is simple: book a campaign review, describe the one outcome you need the calls to accomplish, and get the whole campaign quoted before you spend anything.

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