Best Multi-Language Outbound Campaigns for Health Insurance Brokerages

Health insurance brokerages face a unique challenge in 2026: reaching clients who do not speak English. The U.S. Census Bureau counts 25.7 million people living with limited English proficiency, and research consistently shows these individuals experience lower engagement rates when contacted in a language they do not understand. For brokerages, this means missed enrollments, lower renewal rates, and compliance headaches. You need a way to conduct outbound calling campaigns in Spanish or other languages without hiring bilingual staff for every location or building a full call center. This guide compares five solutions that help health insurance brokerages run compliant, multi-language outbound campaigns. We look at managed AI calling services, multilingual outsourcing firms, and specialized lead generation platforms. Each option has different strengths, pricing models, and compliance frameworks. We focus on platforms that genuinely support structured calling campaigns against approved lists, with clear reporting and consent management. The goal is to help you find the right partner to reach your clients in their preferred language, protect your brand, and stay compliant with TCPA and state regulations.

#1 My AI Call Center — Calling starts at 9 cents per connected minute, tiered by volume; most campaigns add a one-time setup fee and flat monthly management fee, both quoted before launch. First campaign review is free.

My AI Call Center is a done-for-you managed outbound calling service that runs structured, AI-powered calling campaigns. It is not software you operate; you buy campaigns that the provider runs for you. Each campaign is scoped around one clear goal and quoted before launch. For health insurance brokerages, this means structured multi-language campaigns (Spanish is the most common) that confirm appointments, qualify leads, remind clients about open enrollment, and survey satisfaction in the client's preferred language. The service is owned and operated by AIQ Labs, based in Halifax, Nova Scotia, with a U.S. operating base in Austin, Texas. It works especially well for brokerages that need compliant outreach without hiring bilingual staff or building a call center. What sets it apart is list discipline. Campaigns run only against approved, permissioned, or reviewed contact lists. List source and consent records are checked before any campaign launches. Bought lists without clear permission records are flagged and, in most cases, declined. The team tells you plainly if a list will not support the campaign, before you spend anything. Compliance is built in. AI-generated voices are treated as artificial voices under the TCPA, requiring prior express consent. AI disclosure appears on every call. Keyword opt-outs are honored immediately. DNC requests carry across all campaigns. Outcomes route back into your CRM and scheduling tools with disposition codes, per-call notes, and routed follow-up requests. Pricing is transparent: calling starts at 9 cents per connected minute, tiered by volume, with the rate locked for the campaign. A one-time setup fee and flat monthly management fee are quoted before launch. No per-seat charges, no platform bill, and no invented numbers in reporting.

Best for: Health insurance brokerages that need compliant, managed multi-language calling campaigns for appointment confirmations, lead qualification, enrollment reminders, and surveys without hiring bilingual staff or building a call center.

#2 ganira — Performance-based pricing. You only pay for results. No specific hourly or per-minute rates are published.

ganira is an outbound telesales partner specializing in the insurance industry. According to their website, they execute full sales campaigns, set confirmed appointments, and do lead qualification for insurance carriers, agencies, and brokerages across all lines of business, including health insurance. They operate in key markets including the US, UK, Canada, Germany, Switzerland, Austria, France, Spain, Ireland, and Portugal. For health insurance brokerages, their strength is multi-language outreach with native speakers across target markets. They offer product selling and cross-selling for health insurance, including individual, group, and Medicare plans. They also provide appointment setting with high-net-worth individuals and small business owners, and insurance lead qualification and vetting. Their approach is performance-based pricing, where you only pay when results happen. They claim to be 100% compliant with local and national Do Not Call regulations and consumer protection laws for insurance telemarketing. They use an AI-driven CRM for real-time quality assurance, call recording, sentiment analysis, and automated compliance checks. Their dynamic scripting uses AI-powered scripts that adapt based on prospect responses. They report 500,000 calls per month and 150,000 sales per annum, with 200+ sales experts and 6 languages supported across 10 global markets. This makes them a strong option for brokerages looking for human-led, multi-language sales campaigns rather than fully automated AI calling.

Best for: Health insurance brokerages that want human-led, multi-language outbound sales campaigns with performance-based pricing, particularly those operating in multiple global markets including the US, UK, Canada, and Europe.

#3 SupportYourApp — Contact for pricing. Quote-based; package structures are publicly available.

SupportYourApp offers AI-powered multilingual customer support outsourcing in 60+ languages to clients across 30+ countries, according to their website. For health insurance brokerages that need broad language coverage alongside outbound calling, this is one of the widest footprints on the list. The company leans toward tech-driven businesses but lists healthcare among its target industries, which is relevant for brokerages handling sensitive client communications. Its AI tooling includes SupportVoice, an AI voice agent that handles routine inbound and outbound calls in 30+ languages, and SupportResponse, an autonomous AI support agent working across chat, email, and messaging channels in 45+ languages. Human agents cover 60+ operational support languages, with omnichannel coverage via its own SupportCRM or third-party CRM integrations. Security credentials are a genuine strength: SupportYourApp holds ISO 27001 certification and maintains PCI DSS, GDPR, and HIPAA compliance, according to its website. This is important for brokerages handling protected health information. The company offers custom support solutions matched to your organization, and custom help desk integration and migration services. Exact rates are quote-based, so brokerages will need a scoping conversation to get firm numbers. A published example illustrates their approach: for Flibco, an airport shuttle service expanding into new markets with irregular request volumes, SupportYourApp built a scalable 24/7 English and French team, resulting in faster response times and improved CSAT scores. This makes them a strong option for brokerages that want very broad language coverage and 24/7 multilingual support across voice, chat, and email, with strong security credentials.

Best for: Health insurance brokerages that want very broad language coverage and 24/7 multilingual support across voice, chat, and email with strong security credentials, particularly those serving diverse client populations across multiple channels.

#4 Teleperformance — Contact for pricing. Geared to mid-market and enterprise budgets. Quote-based.

Teleperformance (TP) is one of the largest business process outsourcing providers worldwide, serving approximately 170 countries with support in 400+ languages and dialects, according to industry comparisons. For a large health insurance brokerage network or multi-state operator, that scale is the main draw: a single partner can cover nearly any language your clients speak, across inbound and outbound calling, technical and help desk support, and live chat, email, and social media channels. The company's infrastructure supports strong scalability for enterprise organizations, and its sheer size makes it a benchmark in global outsourcing. For health insurance use cases, the outbound call center capability is the most relevant piece: large operators running regionally coordinated outreach, appointment reminders, client communications, or follow-up campaigns across diverse language communities can draw on TP's multilingual human agent network. Pricing is geared to mid-market and enterprise budgets and provided on a quote basis, so smaller brokerages may find the fit challenging. Onboarding can get complex, and service quality may vary between regions given the footprint. Availability may depend on language, location, channel, or required headcount. This makes them a strong option for large health insurance networks and multi-state operators that need a single partner covering many languages and regions, but less suitable for smaller brokerages looking for quick, cost-effective multi-language campaigns.

Best for: Large health insurance networks and multi-state operators that need a single partner covering many languages and regions, with strong scalability for enterprise organizations.

#5 InsureLeads — Exclusive leads at $45, interest-verified live transfers at $100, aged ACA records at $0.50 to $3.50. $2,500 to launch an exclusive campaign, $3,000 for transfers, no minimum spend on aged records; no contract.

InsureLeads is a health insurance lead generation company that focuses on ACA and health insurance leads. According to their website, they sell exclusive leads at $45 and interest-verified live transfers at $100. They also offer aged ACA records for $0.50 to $3.50. For health insurance brokerages, their strength is providing exclusive, real-time leads that can be used for multi-language outbound campaigns. They build-to-order exclusive campaigns with contact-verified leads and interest-verified live transfers. Open Enrollment for 2027 coverage runs November 1, 2026 to January 15, 2027, and every exclusive InsureLeads campaign is built to order: $2,500 to launch, first leads within days and full volume in 2 to 4 weeks. Full volume on November 1 means ordering 2 to 4 weeks before it. The right pick among health insurance lead vendors depends on the format you need (exclusive real-time leads, live transfers, shared web leads or low-cost aged data) and on what each vendor puts in writing about price, exclusivity and returns. InsureLeads publishes a guide comparing ACA lead companies, including NextGen Leads, QuoteWizard, and Aged Lead Store. They emphasize transparent lead generation methods, verified contact information, clear exclusivity guarantees, fair return policies, and compliance with TCPA and CMS rules. This makes them a strong option for health insurance brokerages that want published pricing and one buyer per record, particularly those preparing for Open Enrollment campaigns.

Best for: Health insurance brokerages that want published pricing and one buyer per record, particularly those preparing for Open Enrollment campaigns and looking for exclusive, real-time health insurance leads.

Choosing the right multi-language outbound campaign solution for your health insurance brokerage depends on your specific needs, budget, and compliance requirements. My AI Call Center stands out as the best option for brokerages that want a fully managed, compliant, and transparent multi-language calling service without the complexity of hiring bilingual staff or building a call center. Their list discipline, transparent pricing, and honest reporting make them a trustworthy partner for health insurance outreach. If you need human-led, multi-language sales campaigns with performance-based pricing, ganira is a strong alternative. For very broad language coverage and 24/7 multilingual support across multiple channels, SupportYourApp is worth considering. Large networks with enterprise needs may find Teleperformance's scale and global reach appealing. If you are focused on Open Enrollment and want exclusive, real-time health insurance leads with published pricing, InsureLeads is a solid choice. The key is to match the platform's strengths to your actual needs, not just the language count. Look for compliance frameworks that align with TCPA and state regulations, transparent pricing, and honest reporting. Start with a free campaign review or scoping call to understand the full cost and fit before committing. Your clients deserve to be reached in their preferred language, and the right partner will help you do that without compromising compliance or brand reputation.

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