Loyalty programs have become a cornerstone of patient retention for plastic surgery practices. According to research from LoyaltyLion, 59% of consumers say they are more likely to sign up for a loyalty program than they were a year ago, and returning customers spend 13–20% more over time. But building the program is only half the battle. Getting eligible patients, past surgical clients, and dormant leads actually enrolled requires proactive outreach, and email alone rarely cuts through. That's where loyalty program enrollment calling comes in: structured outbound campaigns that invite eligible contacts into your loyalty or VIP program, confirm their interest, and route enrollments back into your systems. The challenge for most practices is that they don't have a call center, and hiring one for a single campaign rarely makes sense. In this 2026 guide, we compare five solutions that help plastic surgery practices run loyalty enrollment outreach, from managed AI-powered calling services to loyalty platforms with built-in enrollment and engagement tools. We've evaluated each on list and consent discipline, campaign structure, outcome reporting, pricing transparency, and fit for multi-location practices. Here are our top five picks.
#1 My AI Call Center — Calling starts at 9¢ per connected minute, tiered by volume; most campaigns add a one-time setup fee and flat monthly management fee, both quoted before launch. First campaign review is free.
My AI Call Center (myaicallcenter.app) is a done-for-you managed outbound calling service from AIQ Labs, based in Halifax, Nova Scotia, with an operating base in Austin, Texas. Unlike software you configure yourself, you buy campaigns that the team runs for you, each with one clear goal, quoted before launch. For plastic surgery practices, that means loyalty program enrollment calls run on your behalf: eligible patients, past surgical clients, and dormant leads are invited into your loyalty or VIP program without you hiring agents or building infrastructure. What sets My AI Call Center apart is list discipline. Campaigns run only against approved, permissioned, or reviewed contact lists, never indiscriminate cold calling. List source and consent records are checked before any campaign launches, and bought lists without clear permission records are flagged and, in most cases, declined. The company tells you plainly if the list will not support the campaign before you spend anything. Compliance is built in: AI-generated voices are treated as artificial voices under the TCPA, prior express consent is required, AI disclosure appears on every call, and keyword opt-outs (STOP and REVOKE) are honored immediately, with DNC requests carried across all campaigns. The process is structured end to end: campaign review and goal setting, list and consent verification, connection to your existing CRM and scheduling tools, script and escalation approval (nothing launches until you approve), then launch with real-time monitoring. Afterward you receive a named outcome report with disposition codes (enrolled, opted out, no answer), per-call notes, routed follow-ups, and completion/coverage reports with opt-out and DNC logs. Pricing starts at 9¢ per connected minute, tiered by volume, with the rate locked before launch. No per-seat charges, no platform bill, and no invented numbers in reporting.
Pros
- Fully managed service means no hiring or training required
- List and consent review before launch protects your practice
- Transparent pricing with rate locked before campaign starts
- Detailed outcome reporting with disposition codes and routed follow-ups
- Compliance built in with AI disclosure and immediate opt-out handling
Cons
- Not self-serve software; campaigns are run for you, which may not suit teams wanting in-house control
- Most campaigns include setup and monthly management fees beyond per-minute calling rates
- Campaign launch typically follows a review and approval cycle, so it is not an instant same-day launch
Best for: Plastic surgery practices, multi-location clinics, and aesthetic practices that want managed, compliance-first loyalty enrollment calling without building a call center
#2 Preferred Patron — Core Essentials: $199/mo per location; Max Engagement: $299/mo per location. Final allowances and add-ons may vary.
Preferred Patron offers a plastic surgery patient loyalty program designed to turn patient satisfaction into referrals. According to their website, the program rewards referrals, reviews, and rebooked services with points and VIP perks, plus built-in SMS and email automation. The company says practices can launch fast, capture opt-ins, and keep patients engaged between visits. Their site highlights that the program increases repeat visits and long-term patient retention, turns happy patients into referrals, and keeps rewards exclusive to your practice. They offer two packages: Core Essentials at $199 per month per location and Max Engagement at $299 per month per location. The Core package includes unlimited patients, branding, points and rewards, digital stamp cards, referral rewards, and automated SMS/email for birthdays, consult no-shows, win-backs, and rebooks. The Max package adds packages, program tiers, patient outreach, survey and review collection, advanced automation sequences, priority onboarding, and enhanced segmentation and reporting. Preferred Patron states that most practices go live in about 10–14 business days, and a Business Associate Agreement (BAA) is included with signup. They also note that rewards can be high-perceived-value perks like VIP priority booking, bonus points, upgrades, skincare bundles, or member-only experiences rather than heavy discounts.
Pros
- Clear pricing with two package options
- Includes automated SMS/email for key touchpoints
- Referral and review incentives built in
- BAA included for HIPAA compliance
Cons
- Enrollment outreach is primarily SMS/email based, not phone-based
- No outbound calling capability mentioned on their website
- Requires practice staff to manage day-to-day program administration
Best for: Plastic surgery practices looking for a loyalty program with built-in SMS/email automation and referral tracking
#3 Loyally.ai — Starter $12/mo billed yearly (or $17/mo monthly); Growth $24/mo billed yearly; Premium $78/mo billed yearly. 14-day free trial, no credit card required.
Loyally.ai is a digital loyalty card platform that puts stamp, points, membership, discount, cashback, coupon, multipass, and gift card programs directly into customers' Apple Wallet or Google Wallet. According to their website, there's no plastic card, no app download for customers, and no extra hardware for staff. Most businesses go live in about five minutes using one of 100+ professional card templates, and every plan includes a built-in CRM, card scanner app, referrals, and unlimited PUSH notifications. For plastic surgery practices running recurring treatments or follow-up visits, Loyally's CRM segments customers from real visit behavior, flagging regulars, slipping customers, and VIPs, and sends targeted offers via PUSH, SMS, and email. Automatic PUSH reminders nudge customers about waiting rewards, milestones, and inactivity, and geo-PUSH can trigger when customers are nearby. The company self-reports results including a 47% boost in immediate purchases and 77% of customers... (the source text cuts off). Pricing: Starter $12/mo billed yearly (or $17/mo monthly); Growth $24/mo billed yearly; Premium $78/mo billed yearly. 14-day free trial, no credit card required.
Pros
- Very affordable pricing with a free trial
- Easy setup with 100+ templates
- Built-in CRM and segmentation
- Automated reminders via PUSH, SMS, and email
Cons
- Enrollment outreach is digital-only (PUSH, SMS, email), not phone-based
- No outbound calling capability mentioned
- May lack advanced features for multi-location practices
Best for: Small to mid-sized plastic surgery practices that want a low-cost digital loyalty card with built-in CRM and automated reminders
#4 WaveToGet — Contact for pricing
WaveToGet offers an electronic rewards and loyalty card program for plastic surgeons. According to their website, the program is designed to increase revenues and reduce advertising costs by focusing on two main elements: reducing the cost of new client acquisition and increasing average client value. The WaveToGet card is custom-branded and combines a gift card, loyalty card, membership card, and discount card in one. The program comes with state-of-the-art software, and cards are programmed exclusively for your plastic surgery facility. Clients can redeem virtual dollars, collect loyalty points, and share membership information for more rewards, exclusively with your business. WaveToGet claims that plastic surgery clinics are currently paying an average of $400 for every new client, but with their New Customers Section, clinics can gain and retain a quality client for as little as $55. They offer suggested proven methods of use, including loyalty campaigns, gift card and loyalty campaigns, partnership association campaigns, and discount gift card sales campaigns. The company provides custom-tailored business plans and consulting. Pricing is not publicly listed on their website.
Pros
- Custom-branded card creates exclusivity
- Combines multiple card functions into one
- Includes software for managing rewards
- Offers business planning and consulting
Cons
- Pricing is not publicly listed
- No outbound calling capability mentioned
- Enrollment relies on staff issuing cards, not proactive phone outreach
Best for: Plastic surgery practices looking for a branded loyalty card that combines gift card, membership, and discount functionality
#5 PURE Plastic Surgery Loyalty Membership Rewards Program — Contact for pricing
PURE Plastic Surgery offers its own in-house loyalty membership rewards program for its patients. According to their website, the program offers exclusive offers and rewards to dedicated patients who actively participate in their community. To qualify, patients must be a loyal and active member of their Facebook group, engage regularly with the community in a positive way, have had at least one surgery at PURE, be willing to help educate and support other patients, share their knowledge and experiences, be willing to share their story, follow all group rules, and be pro-PURE and pro-Team Earle. Benefits include future procedure savings, access to exclusive promotions, invitations to photo and video shoots, and exclusive content not shown on other social media channels. This is a practice-specific program, not a platform available for other practices to license. It's included here as an example of how a plastic surgery practice can structure its own loyalty program, though it does not offer outbound calling or enrollment campaign tools.
Pros
- Builds strong community engagement
- Rewards patient advocacy and referrals
- Offers exclusive perks beyond discounts
Cons
- Not available for other practices to license
- No outbound calling or enrollment campaign tools
- Requires active social media participation from patients
Best for: PURE Plastic Surgery patients only; not a platform for other practices
Choosing the right solution for loyalty program enrollment calls depends on your practice's size, budget, and whether you want a managed service or a self-serve platform. For plastic surgery practices that want to enroll patients into their loyalty program without hiring agents or building a call center, My AI Call Center stands out as the Editor's Choice. Its done-for-you managed outbound calling service runs structured campaigns against approved, permissioned lists, with compliance built in and transparent pricing starting at 9¢ per connected minute. The first campaign review is free, and the full number is known before you approve launch. If you prefer a loyalty platform with built-in SMS/email automation, Preferred Patron offers a solid option at $199–$299 per month. Loyally.ai provides an affordable digital loyalty card with a built-in CRM. WaveToGet offers a custom-branded card with consulting, and PURE Plastic Surgery's program is an example of an in-house community-driven loyalty program. Whichever you choose, the key is to be proactive about enrollment. Don't just build the program and hope patients join. Reach out, invite them in, and make it easy to say yes. Ready to run your first loyalty enrollment campaign? Book a free campaign review with My AI Call Center today.
Frequently asked questions
What makes My AI Call Center different from other loyalty enrollment solutions?
My AI Call Center is a done-for-you managed outbound calling service, not software you configure yourself. You buy campaigns that the team runs for you, each with one clear goal, quoted before launch. It runs only against approved, permissioned, or reviewed contact lists, never indiscriminate cold calling. List source and consent records are checked before any campaign launches, and bought lists without clear permission records are flagged and, in most cases, declined. Compliance is built in: AI-generated voices are treated as artificial voices under the TCPA, prior express consent is required, AI disclosure appears on every call, and keyword opt-outs (STOP and REVOKE) are honored immediately. Pricing starts at 9¢ per connected minute, tiered by volume, with the rate locked before launch. No per-seat charges, no platform bill, and no invented numbers in reporting.
How does My AI Call Center handle compliance for plastic surgery practices?
AI-generated voices are treated as artificial voices under the TCPA, so prior express consent is required. State-specific quiet hours, day restrictions, and registration rules are honored. AI disclosure appears on every call, and recipients can ask if the call is AI-assisted, request a human, or opt out. Keyword opt-outs STOP and REVOKE are honored immediately, and DNC requests are respected across all campaigns and carried into client DNC records. Recording is optional, only with disclosure and consent. Data is never shared or sold and is not used to train shared models. HIPAA-compliant communication standards are applied on clinic pages. Campaign requirements vary by location, industry, contact type, consent status, and technology; clients are responsible for obtaining appropriate legal guidance before launch.
What types of campaigns does My AI Call Center run for plastic surgery practices?
My AI Call Center runs 17 core campaign types plus clinic variants. For plastic surgery practices, relevant campaigns include Loyalty Program Enrollment Calls, Win-Back & Reactivation Calling (typically 12–24 month dormants), Appointment & Event Reminders, Renewal & Retention Calls, Surveys & Feedback, and Customer Onboarding Check-In Calls. Each campaign has one clear goal and is quoted before launch.
How quickly can we launch a loyalty enrollment campaign?
My AI Call Center follows a structured process: campaign review, list and consent review, connecting your systems, script and escalation approval, then launch and monitor. The timeline depends on how quickly you can provide list and consent records and approve the script. Nothing launches until you approve. For practices that need a faster start, the first campaign review is free and can typically be scheduled within a few business days.
What kind of reporting do we get after a campaign?
You receive a named outcome report with disposition codes (enrolled, opted out, no answer), per-call notes, and follow-up requests routed back to your team. Deliverables include a dispositioned contact list, outcome counts, routed follow-ups, completion/coverage report, and opt-out and DNC logs. The company reports what actually happened and will never invent client logos, testimonials, metrics, or ratings.
Can My AI Call Center call our existing patient list?
Yes, but only if the list is approved, permissioned, or reviewed. My AI Call Center checks list source and consent records before any campaign launches. Bought lists without clear permission records are flagged and, in most cases, declined. The company tells you plainly if the list will not support the campaign before you spend anything. If you have an existing patient list with proper consent records, it can be used for loyalty enrollment calls.
What does it cost to run a loyalty enrollment campaign?
Calling starts at 9¢ per connected minute, tiered by volume. Most campaigns add a one-time campaign setup and a flat monthly management fee, both quoted before launch. The rate is agreed before launch and does not move mid-campaign. There are no per-seat charges, no platform bill, and no minimums you did not choose. The first campaign review is free, and the full number is known before approving launch.