CampaignsHow It WorksIndustriesResultsInsightsPlan My Campaign
Pet Boarding Facility

7 Top-Rated Payment & Invoice Reminder Calls for Pet Boarding Facilities

Discover 7 top-rated payment reminder calls for pet boarding facilities to collect overdue invoices faster. Skip awkward calls—see My AI Call Center today.

Back to Listicles

Running a pet boarding facility means juggling reservations, pet care, and staff schedules, all while trying to collect payments on time. According to industry research, facilities that accept online payments report 35% faster payment collection compared to invoice-and-check workflows, yet many boarding businesses still rely on manual follow-ups for overdue balances. When a pet parent's invoice slips past 30, 60, or 90 days, the awkwardness of calling to collect often means the call never happens, and the balance quietly ages into bad debt. Payment and invoice reminder call solutions solve this exact problem by automating outreach, maintaining professionalism, and keeping cash flow predictable without burning out your front-desk team. From done-for-you managed calling services to integrated invoicing platforms with built-in reminder cadences, today's pet boarding operators have more options than ever. The seven tools below represent the strongest solutions for 2026, whether you run a single-location kennel, a multi-location pet resort, or a multi-service facility offering daycare, grooming, and boarding under one roof.

#1 My AI Call Center — Calling starts at 9¢ per connected minute, plus a one-time campaign setup fee and flat monthly management fee, both quoted before launch. No per-seat charges, no platform bill, no hidden minimums. First campaign review is free.

My AI Call Center is a done-for-you managed outbound calling service built for businesses that need real conversations on the phone without staffing an internal call center. Operated by AIQ Labs out of Halifax, Nova Scotia, with a U.S. operating base in Austin, Texas, the service runs structured AI-powered calling campaigns against approved, permissioned, or reviewed contact lists only, never indiscriminate cold calling. For pet boarding facilities, this means a dedicated campaign can handle payment and invoice reminder calls a few days before the due date, follow up if payment is not received, and route any genuinely disputed accounts back to your front-desk team with full disposition notes. The positioning is straightforward: you buy campaigns that the team runs for you, with one clear goal per campaign and a quote agreed before launch. List discipline is a core selling point. The team reviews list source and consent records before any campaign goes live, flags bought lists without clear permission, and will tell you plainly if a list will not support the campaign before you spend anything. What separates My AI Call Center from software-only tools is the managed-service model. Calling starts at 9¢ per connected minute, tiered by volume, with the rate locked for the duration of the campaign so there are no surprise mid-campaign price changes. Most campaigns add a one-time setup fee and a flat monthly management fee, both quoted upfront, and there are no per-seat charges, no platform bill, and no minimums you did not choose. The process is highly structured: campaign review, list and consent review, systems integration so outcomes route back into your existing CRM and scheduling tools, script and escalation approval, launch and real-time monitoring, and a final named-outcome report with disposition codes (confirmed, qualified, renewed, opted out, no answer), per-call notes, and follow-up requests. Compliance is treated seriously: AI-generated voices are handled as artificial voices under the TCPA, prior express consent is required, state-specific quiet hours and registration rules are honored, AI disclosure is given on every call, and keyword opt-outs (STOP, REVOKE) are logged immediately and carried across all campaigns. The first campaign review is free, and the full number is known before you approve launch.

Pros

  • Managed service model means your team does not run the calls, monitor queues, or handle opt-outs
  • List and consent review protects you from launching campaigns against permissionless data
  • Transparent, locked-in pricing quoted before launch with no mid-campaign rate changes
  • Compliance-forward approach: TCPA, state quiet hours, AI disclosure, and DNC handling built into every campaign
  • Named outcome reports with disposition codes, per-call notes, and routed follow-ups integrate with your existing systems

Cons

  • Not a self-serve software platform; you cannot log in and tweak call scripts yourself mid-campaign
  • Requires approved, permissioned, or reviewed contact lists, which means it is not a fit for facilities hoping to run cold outreach to old prospects
  • Pricing requires a campaign review and custom quote rather than a published monthly subscription
  • Focused on outbound calling campaigns, not a full invoicing or boarding management system

Best for: Multi-location pet boarding facilities and pet care groups (typically 1–200+ staff) that want payment and invoice reminder calls handled by a managed team against approved, permissioned client lists, with full compliance oversight and outcomes routed back into their existing CRM.

#2 Time To Pet — Plans start at $79/month and scale with facility size. 14-day free trial available. No long-term contracts.

Time To Pet is a cloud-based pet care business management platform built for pet sitters, dog walkers, daycare facilities, and boarding operations. According to their website, the platform brings scheduling, client communication, invoicing and payments, staffing, and daily care tracking together in one system. For boarding facilities focused on payment collection, Time To Pet offers automated invoicing, integrated credit card payments through the client portal, and the ability to charge cards directly from the dashboard. Payments automatically apply to invoices and can sync with QuickBooks if connected, and the company states they do not charge additional fees to accept credit cards beyond standard processor fees. The platform is used by nearly 5,000 pet care businesses, and the company highlights that most boarding facilities can be fully operational in under three hours with onboarding support. Support is included with every plan and comes from former pet care professionals, which the company positions as a differentiator. Time To Pet offers a 14-day free trial with no credit card required and month-to-month billing with no long-term contracts. Plans start at $79/month and scale with facility size. While Time To Pet is primarily a facility management platform rather than a dedicated reminder-calling service, its invoicing and payment tools are designed to reduce the manual follow-up work that boarding operators typically handle by phone.

Pros

  • Combines scheduling, invoicing, payments, and client communication in one platform
  • No additional fees from Time To Pet to accept credit card payments
  • Month-to-month billing with no contract commitments
  • Support team includes former pet care professionals who understand the workflow
  • QuickBooks integration available for accounting reconciliation

Cons

  • Primarily a software platform, not a dedicated outbound payment reminder calling service
  • Pricing scales with facility size, which may be a consideration for larger multi-location operations
  • Reminder and follow-up workflows depend on email and client portal engagement rather than live phone outreach
  • Most facilities need onboarding time to configure the system to match existing workflows

Best for: Boarding facilities and pet care businesses that want an all-in-one management platform with built-in invoicing and payment tools, rather than a dedicated outbound calling service.

#3 MoeGo — Tiered plans available; personalized demo required for specific pricing. Contact MoeGo for a quote.

MoeGo is an all-in-one pet business software platform trusted by over 10,000 businesses and used to care for more than 11 million pets, according to their website. The platform is designed for grooming, boarding, daycare, and multi-service pet care operations, with smart scheduling, automated workflows, marketing automation, and integrated payments. For boarding facilities focused on payment collection, MoeGo offers online booking with automated confirmations and reminders, payment processing, and review-boosting workflows. The company states that customers using MoeGo see 80% fewer no-shows with timely reminders and 30% more per booking through upsells and smart scheduling. MoeGo's payment and reminder capabilities are built into its broader facility management platform rather than offered as a standalone calling service. The platform includes automated messaging for booking confirmations, reminders, and updates, as well as review requests triggered automatically after checkout. MoeGo offers tiered plans and provides personalized demos for businesses evaluating the platform. According to their website, the company emphasizes scalability from solo operators to enterprise multi-location operations. While MoeGo does not position itself as a dedicated outbound payment reminder calling service, its automation tools are designed to reduce the manual follow-up work that boarding facilities typically handle through phone calls and emails.

Pros

  • Used by over 10,000 businesses with a large user base and established track record
  • Strong automation for confirmations, reminders, and review requests
  • Scales from solo operators to enterprise multi-location operations
  • Integrated payments reduce the need for separate payment tools
  • Smart scheduling designed to prevent overbooking and fill gaps

Cons

  • Not a dedicated outbound payment reminder calling service; reminder workflows are email/SMS-based
  • Pricing requires a demo and custom quote rather than published rates
  • Platform breadth may be more than single-location boarding facilities need
  • Implementation and onboarding may take longer than simpler tools

Best for: Boarding, daycare, and grooming operations of all sizes that want an all-in-one management platform with strong automation and scheduling intelligence, rather than a dedicated outbound calling service.

#4 ProPet Software — Custom pricing; free trial available with no credit card required. Live demo and sales chat available for specific quotes.

ProPet Software is a boarding kennel, dog daycare, training, and pet grooming platform that has been founder-owned since 2014, according to their website. The company is based in Ottawa, Ontario, and positions itself as built by kennel owners who still use the product daily to run their own facility. ProPet offers online booking, automated reminders, scheduling, invoicing, and payments in one centralized system. For boarding facilities focused on payment collection, the platform includes automated reminder and thank-you emails, SMS and email templates, and the ability to manage customer account credits and track reservation logs. The platform includes features designed specifically for multi-service pet care operations, including prepaid packages with usage tracking, customizable digital kennel cards, quick daycare check-in workflows, and admin-only notes for staff. ProPet states that walk-in daycare dogs can be checked in and invoiced in less than 10 seconds. The company emphasizes that support calls go to people who genuinely care about the facility rather than a post-acquisition help desk. ProPet offers a free trial with no credit card required and live demos. While the platform is primarily a facility management system rather than a dedicated outbound calling service, its invoicing and reminder tools are designed to reduce the manual follow-up burden on boarding staff.

Pros

  • Founder-owned since 2014 with the founder still using the product daily
  • Built specifically for multi-service pet care operations
  • Strong prepaid package and account credit management
  • Quick check-in workflows designed for high-volume facilities
  • Support team with actual pet care industry experience

Cons

  • Not a dedicated outbound payment reminder calling service
  • Pricing requires a demo and custom quote
  • Platform depth may require more onboarding time than simpler tools
  • Based in Canada, which may affect support hours for U.S.-only operations

Best for: Multi-service pet care facilities (boarding, daycare, grooming, training, retail) that want a founder-owned platform with deep operational features, rather than a dedicated outbound calling service.

#5 PetExec — Plans start at approximately $105/month based on industry research. Contact PetExec for specific pricing.

PetExec is a cloud-based pet care management platform designed for boarding, daycare, grooming, and training operations. According to industry research, PetExec excels at reducing no-shows and keeping pet parents coming back through automated reminders and deposits. The platform includes owner portals, paperless contracts, and tools for managing reservations, pet profiles, and payments. For boarding facilities focused on payment collection, PetExec offers integrated payment processing and automated reminder workflows designed to protect revenue that would otherwise walk out the door. The platform is positioned for larger multi-location operations and is noted in industry comparisons for its powerful but more complex feature set. PetExec offers cloud-based access that lets owners and managers monitor occupancy and bookings from anywhere, not just from the front desk. The company's focus on reducing no-shows through automated reminders and deposits directly addresses revenue protection for boarding facilities. While specific pricing is not publicly listed, industry sources indicate plans start at approximately $105/month. PetExec has a G2 rating of 4.2 stars based on 69 reviews. The platform is best suited for boarding facilities that need a comprehensive management system with strong automation rather than a dedicated outbound calling service.

Pros

  • Strong focus on reducing no-shows through automated reminders and deposits
  • Cloud-based access enables remote management of multiple locations
  • Paperless contracts and owner portals reduce administrative overhead
  • Comprehensive feature set for boarding, daycare, grooming, and training
  • Established track record with verified G2 reviews

Cons

  • Not a dedicated outbound payment reminder calling service
  • More complex feature set may require longer onboarding
  • Pricing is not publicly listed and requires direct contact
  • May be more than single-location facilities need

Best for: Larger multi-location boarding and pet care operations that need a comprehensive cloud-based management platform with strong automation and deposit collection.

#6 Kennel Connection — Contact Kennel Connection for pricing. Demo available upon request.

Kennel Connection is a dog boarding and kennel management software platform that focuses on helping facilities manage monthly collections and outstanding balances. According to their blog content, the platform provides reporting tools to identify open invoices and track outstanding balances, along with payment tools that make it easier to give customers a convenient way to complete payments. For boarding facilities focused on payment collection, Kennel Connection emphasizes a monthly collections process that includes running open invoice reports, reviewing balances, contacting customers with outstanding balances, tracking follow-ups, and reviewing remaining balances. The platform's approach to collections is built around consistency rather than automated outbound calling. Kennel Connection suggests establishing a recurring month-end routine where staff run open invoice reports, identify accounts needing immediate attention, send friendly reminders with payment links, and track follow-ups systematically. The company positions itself as a partner dedicated to helping facilities stay organized and maintain healthier cash flow. While Kennel Connection is primarily a facility management and reporting platform rather than a dedicated outbound calling service, its collections-focused reporting tools are designed to help boarding operators identify and follow up on overdue accounts systematically.

Pros

  • Strong focus on collections process and outstanding balance management
  • Reporting tools designed to help identify accounts needing follow-up
  • Payment link functionality makes it easier for customers to pay
  • Structured month-end routine guidance for collections
  • Positions itself as a business partner rather than just a software vendor

Cons

  • Not a dedicated outbound payment reminder calling service
  • Collections process relies on staff manually running reports and making follow-ups
  • Pricing is not publicly listed
  • May be better suited for traditional boarding-only operations than multi-service facilities

Best for: Traditional boarding facilities that want a kennel management platform with strong collections reporting and a structured approach to monthly invoice follow-up, rather than a dedicated outbound calling service.

#7 Dialzara — 7-day free trial available. Contact Dialzara for specific pricing.

Dialzara is an AI answering service designed for pet boarding facilities, with a focus on filling kennels by capturing reservation calls that would otherwise go to voicemail. According to their website, the platform offers an AI receptionist that handles 24/7 reservation calls, after-hours bookings, holiday priority flagging, health and safety screening, and service add-on capture. While Dialzara is primarily positioned as an inbound call handling solution rather than a dedicated outbound payment reminder service, the platform also includes outbound calling AI capabilities for sales outreach, follow-ups, and reactivation. For boarding facilities focused on payment collection, Dialzara's outbound calling AI could theoretically be configured for payment follow-ups, though the platform's primary use case is capturing missed reservation calls during busy care periods. The company states that pet boarding facilities using Dialzara fill holiday spots earlier because every reservation call is answered immediately. Dialzara offers a 7-day free trial and includes features like AI appointment scheduling with Google Calendar sync, two-way SMS, voicemail transcription, and multilingual support with auto-detection in 10 languages. The platform is best understood as an AI-powered phone system for pet care facilities rather than a dedicated outbound payment reminder calling service.

Pros

  • Strong inbound call handling for reservation capture during busy periods
  • 24/7 availability ensures no reservation call goes to voicemail
  • Multilingual support with auto-detection in 10 languages
  • Holiday priority flagging helps manage peak season capacity
  • 7-day free trial available for testing

Cons

  • Primarily an inbound AI answering service, not a dedicated outbound payment reminder calling service
  • Payment reminder functionality is a secondary feature, not the core focus
  • Pricing requires direct contact rather than published rates
  • Requires forwarding existing phone lines to the AI system

Best for: Pet boarding facilities that primarily need to capture missed reservation calls and want an AI-powered phone system with some outbound calling capability, rather than a dedicated managed payment reminder calling service.

Choosing the right payment and invoice reminder call solution for your pet boarding facility depends on whether you need a full facility management platform with built-in invoicing tools, or a dedicated managed calling service that handles outbound payment reminders on your behalf. Platforms like Time To Pet, MoeGo, ProPet Software, PetExec, and Kennel Connection offer strong invoicing, scheduling, and payment processing features that reduce the manual follow-up burden on your front-desk team. Dialzara provides AI-powered phone handling focused primarily on capturing reservation calls. For boarding facilities that specifically want payment and invoice reminder calls handled by a managed team, with list and consent review, compliance oversight, and outcomes routed back into existing CRM and scheduling tools, My AI Call Center offers a done-for-you approach starting at 9¢ per connected minute. The first campaign review is free, and the full number is known before you approve launch. If your team is tired of chasing overdue balances manually and wants a structured, compliance-forward calling campaign run by specialists, visit myaicallcenter.app to plan your campaign today.

Frequently asked questions

What makes My AI Call Center different from pet boarding software platforms?

My AI Call Center is a done-for-you managed outbound calling service, not a facility management platform. While tools like Time To Pet and MoeGo handle scheduling, invoicing, and payments within your boarding operation, My AI Call Center focuses specifically on running structured calling campaigns for payment reminders, renewals, surveys, and other one-goal-per-campaign outcomes. The team reviews your list and consent records before launch, runs the calls in approved windows, and routes outcomes back into your existing CRM with disposition codes and per-call notes. Calling starts at 9¢ per connected minute, and the rate is locked for the campaign.

Does My AI Call Center handle compliance for outbound payment reminder calls?

Yes. My AI Call Center treats AI-generated voices as artificial voices under the TCPA, which means prior express consent is required before any campaign launches. The team honors state-specific quiet hours, day restrictions, and registration rules, provides AI disclosure on every call (recipients can ask if the call is AI-assisted, request a human, or opt out), logs keyword opt-outs (STOP and REVOKE) immediately, and respects DNC requests across all campaigns. Recording is optional and only done with disclosure and consent. Clients remain responsible for obtaining appropriate legal guidance before launch, but the compliance framework is built into every campaign.

Can My AI Call Center run campaigns against lists we already have?

My AI Call Center runs campaigns against approved, permissioned, or reviewed contact lists only. Before any campaign launches, the team reviews the list source and consent records. Bought lists without clear permission records are flagged, and in most cases declined. The company states plainly: 'We tell you plainly if the list will not support the campaign, before you spend anything.' This list discipline is positioned as a core selling point rather than a limitation, because it protects clients from regulatory exposure and ensures campaign quality.

How do pet boarding software platforms handle payment reminders?

Platforms like Time To Pet, MoeGo, ProPet Software, PetExec, and Kennel Connection handle payment reminders primarily through automated email and SMS workflows tied to their invoicing systems. They offer features like automated invoice generation, payment links, client portal payments, and reporting on outstanding balances. However, these are software tools that your staff configures and monitors, not managed services that run the follow-up calls for you. For boarding facilities that want live phone outreach on overdue accounts, a dedicated calling service like My AI Call Center handles the actual conversations rather than relying on email open rates.

What is the typical pricing for payment reminder call services?

Pricing varies significantly by solution type. My AI Call Center charges 9¢ per connected minute for calling, plus a one-time campaign setup fee and flat monthly management fee, all quoted before launch with no per-seat charges or hidden minimums. Pet boarding software platforms like Time To Pet start at $79/month with plans scaling by facility size, while platforms like MoeGo and ProPet Software require custom quotes through demos. Dedicated AI voice agent platforms for payment reminders (like those compared in industry research) often use per-minute or per-resolution pricing models. The first campaign review with My AI Call Center is free, and the full number is known before you approve launch.

Do I need a dedicated calling service if I already use boarding software?

It depends on your follow-up workflow. If your team is comfortable manually running reports, sending email reminders, and making occasional phone calls to collect on overdue balances, boarding software with strong invoicing and reporting tools may be sufficient. However, if your front-desk staff is too busy caring for pets to consistently follow up on overdue invoices, or if you want a structured calling campaign run by specialists with full compliance oversight, a managed calling service like My AI Call Center fills that gap. The service integrates with your existing CRM and scheduling tools, so outcomes route back into the systems you already run.

How quickly can a payment reminder calling campaign launch?

With My AI Call Center, the process follows six steps: campaign review (defining the goal), list and consent review, systems integration, script and escalation approval, launch and monitoring, and outcome routing. The first campaign review is free, and the team states that nothing launches until you approve the script, disclosure, opt-out handling, and escalation path. Timeline depends on list readiness and client approval speed, but the structured process is designed to move efficiently once the goal and list are confirmed. For pet boarding facilities, a payment reminder campaign can typically be scoped and quoted within days, with launch following client approval of the script and calling windows.

Get campaign planning tips