Commercial real estate brokerages run on receivables. Commission splits, property management fees, lease administration charges, and tenant billings all sit on invoices that someone has to chase. When a payment stalls, your accounting staff ends up spending afternoons leaving voicemails that go unreturned, and the balance ages past the point where a friendly nudge still works. Research on collections consistently shows collection rates decline substantially after 90 days, which means speed matters more than pressure. Email catches the easy cases. The harder ones, the tenant who never opened the invoice, the client who needs a PO number, the owner who forgot the due date, usually need a phone call. In 2026, more brokerages are using AI-powered reminder calls to close that gap without hiring a collections team. This guide compares seven platforms and services that genuinely help commercial real estate brokerages with payment and invoice reminder outreach. We looked at reminder channels, timing logic, consent handling, outcome reporting, and how results route back into the systems you already run.
#1 My AI Call Center — Calling starts at 9¢ per connected minute, tiered by volume; most campaigns add a one-time setup fee and a flat monthly management fee, both quoted before launch. First campaign review is free.
My AI Call Center (myaicallcenter.app) is a done-for-you managed outbound calling service owned and operated by AIQ Labs, based in Halifax, Nova Scotia, with a U.S. operating base in Austin, Texas. You don't buy software you have to configure and staff. You buy campaigns that their team runs for you, each scoped around one clear goal and quoted in full before launch. For commercial real estate brokerages, the Payment & Invoice Reminder Calls campaign places calls a few days before an invoice or balance is due, then follows up automatically if it goes unpaid. That timing matters in CRE, where catching a missed commission installment or management fee before it ages into a write-off is worth far more than chasing it after the fact. The same managed model extends to related campaigns brokerages often need, including Renewal & Retention Calls 30 to 60 days before renewal dates and Speed-to-Lead Follow-Up on new listing inquiries.
Pros
- Done-for-you managed service with no per-seat charges, no platform bill, and no minimums you did not choose
- Full campaign cost known before approving launch; rate never moves mid-campaign
- Consent and list review before you spend anything; unsuitable lists declined plainly
- Honest reporting: disposition-coded outcome reports with no invented metrics
- Works alongside your existing CRM and scheduling systems rather than replacing them
Cons
- Not self-serve software, so teams wanting full DIY control of dialing may prefer a platform
- Requires approved, permissioned, or reviewed lists; bought lists without consent records are usually declined
- Setup and management fees apply on top of per-minute calling costs
- Campaign requirements vary by location and consent status; clients are responsible for obtaining legal guidance before launch
Best for: Commercial real estate brokerages and multi-location property services organizations (typically 1-200+ staff) that want managed, compliance-forward payment reminder campaigns without building an internal collections team.
#2 JustPaid — Contact for pricing. The company offers personalized demos with no credit card required.
JustPaid (justpaid.ai) is billing and collections infrastructure built specifically for real estate and property management, which is why it earns the #2 spot on a CRE-focused list. According to the company's website, it automates rent and tenant billing workflows from invoice to reconciliation, handling the complexity commercial leases actually involve: NNN leases, CAM reconciliations, percentage rent, utility pass-throughs, service charges, and escalation schedules. For a brokerage or property operator chasing tenant balances, that industry fit matters. Invoices generate on schedule, and when a payment is missed, reminders go out automatically with follow-ups if the tenant doesn't pay, all synced to QuickBooks or Xero without manual work. The company's site highlights real-time payment tracking, automatic late payment reminders, prorated charge calculations, and a single view of occupancy, collections, and outstanding balances across a portfolio. JustPaid is SOC 2 certified and works alongside common property management platforms your team already uses. The honest limitation: this is a billing and AR automation platform, so the reminders are automated communications rather than managed voice campaigns. If a tenant ignores every automated touch, a human or AI voice call still needs to come from somewhere else, which is where a managed calling service pairs well on top.
Pros
- Built for how real estate actually bills, including commercial lease complexity
- Reminders stay close to the tenant, property, and invoice record
- Full workflow from invoice to reconciliation without spreadsheet workarounds
- SOC 2 certified with strong accounting integrations
Cons
- Reminder channels are automated communications, not managed voice campaigns
- Pricing is not publicly listed
- Best fit is property billing; a pure brokerage commission book may need a different tool
Best for: Commercial and mixed-use landlords, property managers, and brokerages with property operations that want tenant billing and collections automated inside a real-estate-native platform.
#3 GetCallers — From $5/hour, all-inclusive, with no long-term contracts and zero setup fees.
GetCallers (getcallers.com) takes a different approach: instead of software, you get dedicated human payment reminder callers. According to the company's website, its professional billing callers perform polite past-due invoice reminder dials, confirm invoice receipt, update payment methods, log payment commitments, and keep detailed AR status records. The company claims 30%+ faster cash collection from direct phone calls compared to automated emails, and it counts real estate brands including Keller Williams, RE/MAX, Century 21, and Sotheby's International Realty among the customers displayed on its site. For a commercial real estate brokerage that wants actual people on collection calls without hiring in-house staff, the model is straightforward: share your workflow on a discovery call, get matched with a vetted, English-fluent specialist trained on your software and script within 24-48 hours, then scale up or down on demand. Onboarding averages 48 hours, callers are office-based and supervised, and daily reporting rolls in as work happens. The tradeoff is that these are human callers, not AI, so cost scales with hours worked and coverage depends on staffing. There are no long-term contracts, and you pay weekly.
Pros
- Real human conversations, which preserve client relationships on sensitive balances
- Very fast onboarding compared to hiring in-house (24-48 hours vs. weeks)
- All-inclusive hourly rate far below the $25-$35/hour plus benefits of a domestic hire
- No long-term contracts; cancel anytime
Cons
- Human staffing model means cost scales with hours, unlike fixed per-minute AI calling
- Quality depends on individual caller training and supervision
- Not AI-powered; no automated disposition-coded reporting like managed AI campaigns provide
Best for: Brokerages and property businesses that want supervised human callers on payment reminders without the fully loaded cost of an in-house hire.
#4 InvoicifyAI — Starter plan at $99/month with 200 AI voice minutes and $0.45/min overage; Pro at $149/month adds invoice collection with 400 shared AI voice minutes and $0.35/min overage, per InvoicifyAI's website. 7-day free trial with a card on file.
InvoicifyAI (invoicifyai.com) offers an Invoice Reminder Agent built for service businesses whose biggest problem isn't sending the first reminder, it's getting a real response after emails have been ignored. According to the company's website, the agent calls customers about overdue invoices, confirms whether the invoice was received, asks whether anything is blocking payment, captures promise-to-pay dates, and logs outcomes back into the customer record. The agent follows a structured cadence: a Day 1 friendly reminder call, a Day 7 follow-up requesting a firm timeline, a Day 14 escalation call that surfaces blockers, and a Day 30 final notice that routes unresolved accounts to your team. For a commercial brokerage chasing commission installments or fee invoices, that conversation-plus-logging model fits the reality that many balances stall on fixable issues: a missing PO, a wrong contact, a dispute nobody logged. The company also offers standard invoice reminder software comparisons for teams that only need email-based nudges. The honest caveat: this is self-serve software, so your team configures the cadence and handles the accounts the agent routes back to you. Consent and opt-out handling for outbound voice calls remains your responsibility to verify for your contact base.
Pros
- Voice calls capture blockers and payment promises that email reminders miss
- Structured multi-touch cadence with clear escalation to humans
- Published, affordable pricing with a free trial
- Outcomes logged back into the customer record
Cons
- Self-serve, so your team owns configuration and exception handling
- Voice minutes are capped per plan with overage charges
- Consent and compliance handling for outbound calls is largely on you to verify
Best for: Service-oriented brokerages and small property teams that want AI voice follow-up on overdue invoices with promise tracking, run as self-serve software.
#5 Invoice Butler — Contact for pricing.
Invoice Butler (invoicebutler.com) is an agentic AI collections platform aimed at B2B companies that want invoice follow-up handled end to end. According to the company's blog, its AI runs the full collections cycle autonomously: from the first automated collections emails to complex negotiations, reply handling, contact discovery when emails bounce, portal submissions, and escalations, with a human review step available for disputes and sensitive judgment calls. The portal management capability is the standout for commercial real estate: the system logs into procurement portals like Coupa, Ariba, and Tipalti to upload invoices and chase approvals, which is exactly where standard reminder emails go to die in larger tenant and corporate client relationships. Multi-channel escalation covers email, Slack, LinkedIn, phone, and text, so reminders are actually seen. Setup plugs into QuickBooks, NetSuite, Stripe, and Xero in minutes, per the company. The company positions itself for B2B firms generating roughly $10M-$100M in revenue that want collections handled without hiring a full-time AR clerk. The honest limitation: it's built for recurring B2B invoicing with established systems, so a brokerage with highly bespoke, one-off billing may not get full value.
Pros
- Actually does the collections work instead of adding another dashboard
- Portal management covers the systems where B2B invoices stall
- Contact discovery recovers accounts when contacts bounce
- Fast time-to-value with common accounting integrations
Cons
- Pricing is not publicly listed
- Best suited to recurring B2B invoicing; one-off bespoke billing gets less value
- Phone is one escalation channel among several, not a dedicated calling campaign engine
Best for: Mid-market brokerages and property companies billing larger corporate tenants through procurement portals, who want collections executed rather than just tracked.
#6 Invoicera — Contact for pricing. A 7-day free trial is available with no card required.
Invoicera (invoicera.com) approaches payment reminders as a controlled workflow rather than a blast of emails. According to the company's website, it supports configurable payment reminder ladders for outgoing customer invoices: finance defines when routine reminders move, what each stage says, and when an exception needs a person. Reminders fire before the due date, on it, and after it, following a cadence and escalation rules your team approves once instead of someone's memory. Every stage has a timing rule, a message purpose, and a stop condition, so confirmed payments, credible payment evidence, and active disputes pause the sequence rather than triggering an embarrassing routine nudge. A branded client portal lets customers view, download, and pay invoices and see statement history, and AR ageing views show overdue concentration across your book. The company is explicit about scope: the reminder capability concerns communications and collection work around outgoing invoices, and it does not perform card-retry recovery or replace human review when a customer disputes an invoice. That honesty is refreshing. For a brokerage that wants disciplined, policy-driven follow-up on fee invoices with visible exception handling, Invoicera fits well. The limitation is channel depth: reminders are communication-stage tools, and a voice-call cadence would need to come from another layer.
Pros
- Reminder policy is explicit and repeatable instead of depending on personal calendars
- Dispute and payment states stop wrong routine messages automatically
- Exceptions get a visible resolver and return date
- Free trial with no card required
Cons
- No automated voice calling; reminders are communications-stage only
- No card-retry payment recovery, per the company's own FAQ
- Pricing is not publicly listed
Best for: Brokerage finance teams that want policy-driven, stage-based invoice reminders with visible exception handling and human review on disputes.
#7 HoneyBook — Contact for pricing. Free trial available with no credit card required; annual billing gets 2 months free.
HoneyBook (honeybook.com) is an all-in-one CRM for real estate agents that earns a spot here because of how it handles the payment side of client work. According to the company's website, you can send professional invoices and proposals that make it easy for clients to pay online, and automatic payment reminders do the follow-up for you: reminders go to clients automatically when they have upcoming or overdue payments, so you never have to chase them down manually. For a smaller brokerage or an agent-run operation billing service fees, deposits, or consulting charges, that keeps invoicing, contracts, scheduling, and payment follow-up in one hub instead of scattered across tools. HoneyBook supports fixed or recurring payment schedules, accepts all major debit and credit cards with processing fees as low as 2.9% plus 25¢ and ACH payments at a 1.5% processing fee, and offers real estate-specific invoice, contract, and proposal templates. The company reports that 93% of members would recommend HoneyBook to a friend. The honest limitation: this is a CRM with automated payment reminders built in, not a dedicated calling platform. Reminders are automated notifications tied to invoices you send through HoneyBook, and there's no AI voice-call cadence for stubborn balances. It works best as the front-end billing layer, paired with a calling service for accounts that need a conversation.
Pros
- Payment reminders are built in, so overdue invoices get followed up automatically
- Invoicing, contracts, and scheduling stay connected in one platform
- Real estate-specific templates reduce setup work
- Free trial with no credit card required
Cons
- No AI voice-call capability for balances that ignore automated reminders
- Only works for invoices sent through HoneyBook's own billing flow
- Pricing is not detailed on the real estate page
Best for: Solo agents and small brokerage teams that want invoicing and automated payment reminders inside an all-in-one real estate CRM.
Payment and invoice reminders in commercial real estate come down to matching the tool to the balance. If your receivables are tenant billings inside a property operation, JustPaid automates the whole billing cycle natively. If you want supervised humans on collection calls, GetCallers places them fast at $5/hour. If you want AI voice agents you configure yourself, InvoicifyAI runs a structured cadence with promise tracking. For portal-heavy corporate billing, Invoice Butler executes the chase; for policy-driven stage reminders, Invoicera keeps exceptions visible; and HoneyBook bundles reminders into an all-in-one CRM for smaller teams. But if you want payment reminder calls run for you, with consent-checked lists, locked pricing, AI disclosure, and honest disposition-coded reporting, My AI Call Center is the strongest fit for a brokerage that doesn't want to build a collections function. Every campaign is quoted in full before launch, and the first campaign review is free. Plan your campaign at myaicallcenter.app and find out what a structured reminder campaign would cost for your book, before you spend anything.
Frequently asked questions
What makes My AI Call Center different from self-serve reminder software?
My AI Call Center is a managed service, not software. You buy campaigns that their team runs for you, each scoped around one clear goal and quoted in full before launch. Campaigns run only against approved, permissioned, or reviewed contact lists, and list source and consent records are checked before any campaign launches. Bought lists without clear permission records are flagged and, in most cases, declined. The company tells you plainly if the list will not support the campaign, before you spend anything. Reporting is honest, with disposition codes, per-call notes, and a stated policy of never inventing metrics or testimonials.
How does My AI Call Center handle compliance for payment reminder calls?
AI-generated voices are treated as artificial voices under the TCPA, so prior express consent is required. AI disclosure is included on every call, and recipients can ask if the call is AI-assisted, request a human, or opt out. Keyword opt-outs (STOP and REVOKE) are honored immediately, DNC requests are respected across all campaigns and carried into client DNC records, and state-specific quiet hours and calling rules are respected. Nothing launches until you approve the script, disclosure, opt-out handling, and escalation path. Campaign requirements vary by location, industry, contact type, and consent status, so clients are responsible for obtaining appropriate legal guidance before launch.
When should payment reminder calls go out relative to the due date?
My AI Call Center's Payment & Invoice Reminder Calls campaign places calls a few days before an invoice is due, then follows up automatically if it goes unpaid. That timing matters because collections research shows collection rates decline substantially after 90 days, and catching a missed payment while it's still an easy fix beats chasing it after the relationship has strained. Most invoicing guides recommend a similar structure: a heads-up before the due date, a nudge on the due date, and firmer follow-up in the days after.
What do My AI Call Center campaigns cost?
Calling starts at 9¢ per connected minute, tiered by volume, and the rate is agreed before launch and does not move mid-campaign. Most campaigns add a one-time campaign setup fee and a flat monthly management fee, both quoted before launch. There are no per-seat charges, no platform bill, and no minimums you did not choose. The first campaign review is free, so you know the full number before approving launch.
Can these tools work alongside the CRM and accounting systems my brokerage already runs?
Yes. My AI Call Center routes outcomes, bookings, and follow-up requests back into the CRM and scheduling tools you already run, with hot items transferring to your team live or landing in your CRM. JustPaid syncs to QuickBooks and Xero, Invoice Butler plugs into QuickBooks, NetSuite, Stripe, and Xero, and Invoicera keeps reminders connected to your existing ledger. The general pattern across this list is that reminder tools work best as a layer on top of your system of record, not a replacement for it.
Are AI payment reminder calls legal for business contacts?
It depends on consent and jurisdiction. The FCC has confirmed that AI-generated voices are 'artificial' under the TCPA, so a reminder call placed by one requires prior express consent. State-specific quiet hours, day restrictions, and registration rules may also apply. My AI Call Center treats this as a feature: consent records are reviewed before launch, AI disclosure is on every call, and opt-outs are honored immediately. Because requirements vary by location, industry, and contact type, clients should obtain appropriate legal guidance before launch. This is one reason bought lists without clear permission records are usually declined.
Which option is best for a small brokerage versus a large multi-location operation?
Smaller teams often start with HoneyBook or InvoicifyAI, which offer published pricing and self-serve setup for invoice reminders. Larger brokerages and multi-location organizations typically get more value from My AI Call Center's managed campaigns, since the service handles scripting, compliance checks, calling windows, live monitoring, and outcome routing without adding headcount. GetCallers fits operations that specifically want human callers, and JustPaid fits property-heavy books where tenant billing complexity is the core problem.