If you run a residential brokerage, you already know the awkward math: every agent desk fee, staging invoice, photography bill, and earnest money follow-up that sits unpaid is money you've already spent time earning. Email reminders handle the easy cases. The hard cases, the ones where someone stops answering, need an actual phone call, and nobody on your team wants to spend their afternoon making them. That's where payment and invoice reminder calling comes in. In 2026, you have two realistic paths: a managed service that runs structured calling campaigns against your approved contact lists, or software you configure and operate yourself. We looked at both. Below are three options that genuinely fit brokerages, with honest notes on pricing, features, and where each one falls short. My AI Call Center takes the top spot because it's the only one on this list that runs the calls for you, with list and consent review built in before anything dials.
#1 My AI Call Center — Calling starts at 9¢ per connected minute, tiered by volume. Most campaigns add a one-time setup and a flat monthly management fee, both quoted before launch. First campaign review is free.
My AI Call Center (myaicallcenter.app) is a done-for-you managed outbound calling service owned and operated by AIQ Labs, based in Halifax, Nova Scotia with a US operating base in Austin, Texas. The promise is simple: run more useful calls without building a bigger call center. Unlike software you buy and figure out, you buy campaigns that their team runs for you, each scoped around one clear goal and quoted before launch. For a brokerage, that means Payment & Invoice Reminder Calls that go out a few days before a due date, with follow-up if an invoice stays unpaid, all handled by their team rather than yours. What separates My AI Call Center is list discipline. They only call approved, permissioned, or reviewed contact lists, and they check the list source and consent records before any campaign launches. Bought lists without clear permission records get flagged, and in most cases declined. They'll tell you plainly if your list won't support the campaign, before you spend anything. On compliance, they treat AI voices as artificial voices under the TCPA, require prior express consent, honor state-specific quiet hours and registration rules, disclose AI on every call, and log opt-outs immediately. Hot leads transfer to your team live or land in your CRM. You get a named outcome report with disposition codes (confirmed, qualified, renewed, opted out, no answer), per-call notes, and follow-up requests routed back into the tools you already run. There are no invented numbers here: they report what actually happened. The first campaign review is free, and the full cost is known before you approve launch.
Pros
- Done-for-you: no scripts to build, no dialer to configure, no seat licenses
- Consent and list review happens before you spend anything
- Clear, quoted pricing with the rate locked for the campaign
- Real disposition reporting with no invented metrics
- Compliance-forward: AI disclosure, opt-out handling, and DNC logs on every campaign
Cons
- It's a managed service, so you don't self-serve the way you would with software
- Only approved, permissioned, or reviewed lists are accepted, which rules out bought lists
- Campaign requirements vary by location and consent status, so setup takes a review call
Best for: Residential brokerages and multi-location property services teams (1–200+ staff) that want reminder calls actually made for them, without hiring callers or managing software.
#2 InvoicifyAI Invoice Reminder Agent — Pro plan at $149 USD/month including the Invoice Reminder Agent (400 shared AI voice minutes, $0.35/min overage); Starter at $99/month without the agent.
InvoicifyAI's Invoice Reminder Agent is a self-serve software option that goes beyond scheduled reminder emails. According to their website, when an invoice goes overdue, the agent calls the customer, confirms whether the invoice was received, asks whether anything is blocking payment, captures promise-to-pay dates, and logs the outcome back onto the customer record. If payment doesn't arrive by the promised date, follow-up is auto-scheduled. Their published cadence is a four-touch sequence: a friendly day-1 reminder call, a day-7 follow-up, a day-14 escalation, and a day-30 final notice. For a brokerage billing agent desk fees, staging vendors, or listing services, the appeal is that routine follow-up runs on its own while your team handles exceptions. The agent shares payment instructions already stored on the invoice, stops when an invoice is paid, and escalates disputes and sensitive accounts to a person. It's included in the Pro plan at $149 USD/month (400 shared AI voice minutes, then $0.35/min overage) and the Business plan; the Starter plan at $99/month covers inbound reception and outbound calls but not the reminder agent. Setup and guardrails are on you, which is the trade-off versus a managed service.
Pros
- Captures real outcomes like promise dates and blockers, not just delivery receipts
- Stops reminding the moment payment clears
- Transparent per-plan pricing with published overage rates
- Hands disputes off to humans instead of arguing them
Cons
- You build and manage the workflow yourself, unlike a managed service
- Shared voice-minute pools can run over at volume
- Reminder agent only available on higher-tier plans
- Compliance setup (calling windows, consent handling) is your responsibility
Best for: Small brokerages and service businesses that want voice follow-up on overdue invoices and are comfortable configuring and monitoring the software themselves.
#3 JustPaid — Contact for pricing.
JustPaid is a billing automation platform built for real estate and property management teams, and it works well for brokerages that bill recurring charges like agent desk fees, technology fees, and service invoices. According to their website, JustPaid auto-generates invoices on your schedule, sends automatic late payment reminders with follow-ups if the tenant or client doesn't pay, tracks payments in real time, and syncs everything into QuickBooks or Xero without manual reconciliation. You upload a CSV or connect via API, set rent amounts, billing dates, and late fee rules, and invoices go out on their own each cycle. The reminder layer here is primarily automated invoicing and follow-up messaging rather than AI voice calls, but for a brokerage running monthly agent fee plans, that's often enough. JustPaid's site highlights automatic late payment reminders, real-time payment tracking and notifications, and multiple payment methods including ACH, credit card, and bank transfer. They also support itemized billing for utilities and service charges with automatic prorated calculations. Pricing isn't published, so you'll need to talk to them. If your unpaid-invoice problem is mostly recurring fees that need consistent, automated chasing rather than live conversations, JustPaid covers that ground well.
Pros
- Purpose-built for real estate and property billing
- Reminders and reconciliation run without manual back-and-forth each cycle
- Integrates with QuickBooks, Xero, and Stripe
- Handles prorations, late fees, and itemized charges natively
Cons
- No published pricing; you need a demo call to get numbers
- Reminders are primarily automated messaging, not live voice calls
- Focused on billing workflows, so it won't replace broader outbound calling
- Setup requires mapping your lease and fee structures first
Best for: Property managers and brokerages billing recurring rent, desk fees, and service charges who want invoicing and reminder chasing automated inside their accounting stack.
The right choice depends on what your brokerage actually needs to happen when an invoice sits unpaid. If you want reminder calls made for you, against lists you've already vetted, My AI Call Center is the clear pick: a managed service with consent review before launch, TCPA-aware compliance, outcomes routed back to your CRM, and calling from 9¢ per connected minute with the rate locked for the campaign. The first campaign review is free, and you'll know the full number before approving anything. If you'd rather own the workflow in software, InvoicifyAI's Invoice Reminder Agent ($149/month on the Pro plan) gives you voice follow-up with promise-date capture, as long as you're willing to configure and monitor it. And if your problem is recurring agent fees and service charges more than one-off invoices, JustPaid automates the invoicing and reminder layer inside QuickBooks or Xero. Whichever path you take, start with the goal: what do you need the call (or the invoice) to accomplish? If the answer is a live, polite, consistent reminder that gets a payment date, plan your campaign at myaicallcenter.app/campaigns or reach the team at [email protected].
Frequently asked questions
What makes My AI Call Center different from reminder software?
My AI Call Center is a managed service, not software you configure. Their team scopes each campaign around one clear goal, reviews your list source and consent records before launch, writes and runs the calls in approved windows, and delivers a named outcome report with disposition codes. You don't build scripts, manage a dialer, or buy seats. Calling starts at 9¢ per connected minute, and the rate is locked for the campaign.
Can My AI Call Center call any contact list I have?
No, and that's deliberate. They only run campaigns against approved, permissioned, or reviewed contact lists. List source and consent records are checked before any campaign launches. Bought lists without clear permission records are flagged and, in most cases, declined. They'll tell you plainly if the list won't support the campaign before you spend anything, which protects you from TCPA exposure.
How do payment reminder calls stay compliant with TCPA rules?
AI-generated voices are treated as artificial voices under the TCPA, which means prior express consent is required. My AI Call Center discloses AI on every call, honors state-specific quiet hours and calling windows, supports keyword opt-outs like STOP and REVOKE, logs opt-outs immediately, and carries DNC requests across all campaigns. Requirements vary by location, industry, and consent status, so get appropriate legal guidance before launch.
When should a brokerage use a phone call instead of a reminder email?
Use a call when emails have gone unanswered, usually about a week past due. A live conversation confirms the invoice reached the right person, surfaces a dispute or missing approval on the spot, and gets a specific payment date. Paidnice's analysis of invoice data from over 1,000 customers found a reminder works best on a customer with nothing else overdue: roughly 26 more invoices per 100 get paid within a week. For customers with four or more overdue invoices, escalation to a person works better.
How much do these options cost?
My AI Call Center starts at 9¢ per connected minute, tiered by volume, plus a one-time campaign setup and flat monthly management fee quoted before launch; the first campaign review is free. InvoicifyAI's Invoice Reminder Agent is included in the Pro plan at $149 USD/month with 400 shared AI voice minutes ($0.35/min overage). JustPaid doesn't publish pricing, so contact them for a quote.
Do these tools work for agent desk fees as well as client invoices?
Yes. My AI Call Center's Payment & Invoice Reminder Calls work on any approved contact list with a payment due, including internal fee plans. JustPaid is built specifically for recurring billing like desk and technology fees, auto-generating invoices each cycle and chasing late payers automatically. InvoicifyAI's agent handles any overdue invoice you load, though you'll set the cadence yourself.
What happens after a reminder call is made?
With My AI Call Center, every call produces a disposition code (confirmed, qualified, opted out, no answer), per-call notes, and follow-up requests routed back into your CRM and scheduling tools. Hot leads can transfer to your team live. You also receive a dispositioned contact list, outcome counts, a completion and coverage report, and opt-out and DNC logs. InvoicifyAI similarly logs promise-to-pay dates and auto-schedules follow-up if payment doesn't arrive by the promised date.