Financial planning firms live and die by long-term client relationships, and a loyalty or client-rewards program only works if clients actually enroll and stay engaged. The research backs this up: Deloitte found that 72% of consumers say a loyalty program makes them more likely to spend with their preferred brand, and 56% increase their spending because of it. Yet the average consumer enrolls in eight loyalty programs and actively participates in only five, which means the enrollment conversation itself matters. A well-run enrollment call explains the value clearly, confirms consent, and starts an engaged relationship instead of collecting a name on a list. There is a compliance angle too. The FCC confirmed in February 2024 that AI-generated voices count as artificial voices under the TCPA, and violations carry fines of $500 to $1,500 per call, so who you hire to run enrollment calls matters as much as how many you run. In this 2026 guide, we compare three options: My AI Call Center's managed, list-disciplined enrollment calling campaigns, FIS Loyalty Engagement Solutions for banks and financial institutions, and Antavo's loyalty platform for financial services brands.
#1 My AI Call Center — Calling starts at 9¢ per connected minute, tiered by volume; most campaigns add a one-time setup fee and a flat monthly management fee, both quoted before launch. First campaign review is free.
My AI Call Center (myaicallcenter.app) is a done-for-you managed outbound calling service, owned and operated by AIQ Labs and based in Halifax, Nova Scotia, with an operating base in Austin, Texas. It is built for exactly the kind of structured enrollment outreach a financial planning firm's client loyalty program needs: one clear goal per campaign, quoted before launch, run against approved, permissioned, or reviewed contact lists only. Loyalty Program Enrollment is one of its 17 core campaign types, alongside Renewal and Retention Calls, Lapsed Member Re-Engagement, and Customer Onboarding Check-In Calls, all of which map naturally to the client lifecycle at an advisory firm. What sets it apart is list discipline as a core product principle. Before any campaign launches, the team reviews list source, consent records, and calling windows. Bought lists without clear permission records are flagged and, in most cases, declined. The company tells you plainly if the list will not support the campaign before you spend anything. Compliance is front-loaded: AI-generated voices are treated as artificial voices under the TCPA with prior express consent required, state-specific quiet hours and registration rules are honored, AI disclosure appears on every call, and keyword opt-outs (STOP, REVOKE) plus DNC requests are honored across all campaigns and carried into client DNC records. The managed-service model means you buy campaigns the team runs for you, not software you have to staff. Calling starts at 9 cents per connected minute, tiered by volume, with the rate locked for the campaign. Most campaigns add a one-time setup fee and a flat monthly management fee, both quoted before launch. There are no per-seat charges, no platform bill, and no minimums you did not choose. Outcomes route back into the CRM and scheduling tools you already run, with hot leads transferring to your team live. The first campaign review is free, and the full number is known before you approve anything.
Pros
- List and consent review happens before launch, so you never pay for a campaign the list cannot support
- Rate is locked for the campaign, so there are no mid-campaign pricing surprises
- Deliverables include dispositioned contact lists, outcome counts, routed follow-ups, and DNC logs
- No invented numbers; reporting reflects what actually happened
- No per-seat charges, no platform bill, no minimums you did not choose
Cons
- It is a managed service, not self-serve software, so you rely on the team to run campaigns
- Setup and management fees vary by campaign, so budgets require a quote rather than a published price list
- One clear goal per campaign means complex multi-objective outreach must be split into separate campaigns
- Clients are responsible for obtaining appropriate legal guidance before launch
Best for: Financial planning firms and multi-location financial services organizations that want a managed, compliance-forward partner to run client loyalty enrollment calls against permissioned lists, without building an in-house call center.
#2 FIS Loyalty Engagement Solutions — Contact for pricing.
FIS Loyalty Engagement Solutions is enterprise loyalty program software built for banks, credit unions, merchants, and digital financial institutions. According to its website, the platform helps organizations design and manage loyalty programs that reward everyday behavior, drive repeat usage, and deliver measurable results, with flexible rewards, real-time redemption, and data-driven engagement across cards, payments, and digital channels. For a financial planning firm that wants loyalty infrastructure tightly connected to payment behavior, that card-linked approach is a real strength. The platform supports a range of engagement strategies, including targeted merchant offers, personalized promotions, and behavior-based rewards. According to FIS, the system connects transaction data, rewards, and personalized offers into a single ecosystem, with real-time redemption by linking loyalty currency to payment cards. Packages range from a starter "Offers only" tier through Turnkey (its ScoreCard-branded package), Personalized, and Premium levels. FIS was named a 2026 Loyalty360 Best in Class Award winner in customer loyalty technology, according to its website. One thing to note: this is loyalty software you operate, not a calling service, so enrollment outreach still has to be run by your team or another partner.
Pros
- Deep integration with card transactions and digital wallets for real-time redemption
- Multiple package levels, so organizations can start small and expand
- Merchant-funded offers help smaller institutions share rewards costs
- Recognized with a 2026 Loyalty360 Best in Class Award, per the company
Cons
- It is loyalty software, not a calling service, so enrollment outreach requires your own team or a separate vendor
- Enterprise deployment means implementation complexity that smaller firms may not want to take on
- No published pricing, so budgeting requires a sales conversation
Best for: Banks, credit unions, and larger financial institutions that want loyalty infrastructure integrated directly with cards and payments, and have the team to operate it.
#3 Antavo — Contact for pricing.
Antavo is an API-first loyalty platform that publishes a dedicated guide to financial services loyalty programs, positioning itself for banks, insurance companies, and financial brands. According to its website, Antavo's loyalty features for financial services include account-based access that limits rewards to active account holders, custom program types such as credit card spend and balance-based tiers, VIP tiers, omnichannel earning and redemption, and reward options like cashback, rate boosts, loan discounts, and partner offers. Its AI Loyalty Cloud is pitched as a platform to help banks and financial service brands grow ROI. For a financial planning firm, the relevant pieces are the tiered program structure and the emphasis on creating touchpoints outside the buying cycle, which Antavo's own guide identifies as a priority in this vertical since customers generally only reach out when it is time to renew a contract. The platform supports reward sharing, partner rewards, and incentivized content consumption, per its published guide. Like FIS, though, Antavo is software. It gives you the program mechanics and the engagement tooling, but the actual enrollment calls to your client list are something you have to run yourself or hand to a managed calling partner.
Pros
- Purpose-built guidance and features for financial services loyalty
- API-first architecture allows custom integrations with existing banking and client systems
- Supports non-transactional touchpoints, which matter in a vertical with few natural interactions
- Flexible reward structures including partner and shared rewards
Cons
- It is a platform, not a managed calling service, so enrollment outreach is on you
- API-first design assumes technical resources that smaller firms may not have
- No published pricing, so costs require a demo and quote
Best for: Financial services brands that want a flexible, API-first loyalty platform to build tiered client programs, with development resources to integrate it.
If you run a financial planning firm, the pattern across these three options is clear. FIS and Antavo give you strong loyalty program mechanics, tiering, card-linked rewards, and omnichannel earning, but neither of them picks up the phone and enrolls your clients for you. My AI Call Center does exactly that, with list and consent review before launch, TCPA-compliant calling with AI disclosure on every call, and outcome reports that show what actually happened rather than inflated numbers. Loyalty programs return real money when they work. Industry analysis cited by My AI Call Center found that 89.6% of loyalty programs achieve positive ROI, generating 4.8x more revenue than they cost. But that return depends on engaged members, and engagement starts with the enrollment conversation. If you want to run structured loyalty program enrollment calls against your approved, permissioned client list, starting at 9 cents per connected minute with the rate locked for the campaign, book a free first campaign review at myaicallcenter.app. You will know the full number before you approve anything, and nothing launches until you approve the script.
Frequently asked questions
What makes My AI Call Center different from loyalty software like FIS or Antavo?
FIS and Antavo sell software you operate: program structures, reward rules, and integrations. My AI Call Center is a managed service. You buy campaigns the team runs for you, with one clear goal per campaign, quoted before launch. Loyalty Program Enrollment is a dedicated campaign type, and outcomes route back into the CRM and scheduling tools you already run. If you need program mechanics, the software vendors fit. If you need the enrollment calls actually made, that is My AI Call Center's job.
How much do loyalty program enrollment calls cost?
With My AI Call Center, calling starts at 9 cents per connected minute, tiered by volume, and the rate is locked for the campaign. Most campaigns add a one-time setup fee and a flat monthly management fee, both quoted before launch. There are no per-seat charges, no platform bill, and no minimums you did not choose. For comparison, competing vendor analysis cited by My AI Call Center found that advertised AI calling rates as low as 5 cents per minute often balloon 3 to 6 times once setup, concurrency, and compliance costs are added, so the fully loaded number matters more than the headline rate.
Is it legal to use AI voices for enrollment calls to financial planning clients?
The FCC confirmed in February 2024 that AI-generated voices count as artificial voices under the TCPA, which requires prior express consent. Violations carry fines of $500 to $1,500 per call. My AI Call Center treats this as a design requirement: consent records are reviewed before launch, AI disclosure appears on every call, recipients can request a human or opt out, keyword opt-outs like STOP and REVOKE are honored immediately, and DNC requests carry across all campaigns. The company also notes that campaign requirements vary by location, industry, and contact type, and clients are responsible for obtaining appropriate legal guidance before launch.
Will My AI Call Center call any list I provide?
No, and that is deliberate. The service only runs campaigns against approved, permissioned, or reviewed contact lists. List source and consent records are checked before any campaign launches. Bought lists without clear permission records are flagged and, in most cases, declined. The company tells you plainly if the list will not support the campaign before you spend anything, which protects you from paying for calls that create compliance risk rather than enrolled members.
Do loyalty enrollment calls actually pay off for financial planning firms?
The research suggests they do. Deloitte found that 72% of consumers say a loyalty program makes them more likely to spend with their preferred brand, and 56% increase their spending because of it. Industry analysis cited by My AI Call Center found that 89.6% of loyalty programs achieve positive ROI, generating 4.8x more revenue than they cost. The catch is engagement: the average consumer enrolls in eight programs and actively uses five. A live enrollment call that explains the program's value clearly is one of the few touchpoints that closes that enrolled-but-inactive gap.
What do I get when a campaign finishes?
My AI Call Center delivers a named outcome report with disposition codes such as confirmed, qualified, renewed, opted out, or no answer, plus per-call notes and follow-up requests routed back to your team. Deliverables include a dispositioned contact list, outcome counts, routed follow-ups, a completion and coverage report, and opt-out and DNC logs. The company reports what actually happened and does not invent metrics, logos, or ratings, so you can verify results against your own CRM.