Compliance & Health Check-In Calls Solutions for New Car Dealerships

{"faqs":[{"answer":"AI-generated voices are treated as artificial voices under the TCPA, so prior express consent is required before calls go out. We review your list source and consent records before launch, honor state-specific quiet hours and registration rules, and provide AI disclosure on every call — recipients can ask if the call is AI-assisted, request a human, or opt out at any time.","question":"Are AI-powered check-in calls to dealership customers legal under TCPA rules?"},{"answer":"Each campaign is scoped around one clear goal — for example, confirming upcoming service appointments or checking in after vehicle delivery. We run the calls in approved windows against your approved, permissioned, or reviewed list, then route outcomes like confirmed, qualified, or no answer back to your advisors with per-call notes and follow-up requests.","question":"How do Compliance & Health Check-In Calls work for a service department?"},{"answer":"Keyword opt-outs like STOP and REVOKE are honored immediately, and DNC requests are respected across all of your campaigns and carried into your client DNC records. Recipients can also ask if the call is AI-assisted or request a human, and hot leads can transfer live to your team.","question":"What happens if a customer opts out or asks for a human mid-call?"},{"answer":"The first campaign review is free. We scope the goal, review your list and consent records, connect outcomes to your CRM and scheduling tools, and get your script and escalation approval — nothing launches until you approve. Most of the timeline depends on getting your list and consent documentation reviewed, and the full price is known before you commit.","question":"How quickly can a dealership launch its first check-in campaign?"},{"answer":"This is a managed service, not software — you buy campaigns that we run for you, with no per-seat charges or platform bill. Calling starts at 9¢ per connected minute with a flat monthly management fee, both quoted before launch, and we tell you plainly if your list won't support the campaign before you spend anything.","question":"How is this different from hiring a BDC rep or buying a dialer platform?"},{"answer":"Yes — we run Multi-Language Outbound Campaigns, with Spanish the most common. Outcomes, bookings, and follow-up requests route back into the CRM and scheduling tools you already run, and you receive a dispositioned contact list, outcome counts, and opt-out and DNC logs after every campaign.","question":"Can the calls reach customers in Spanish or route outcomes into our existing CRM?"}],"steps":[{"step":"1","title":"Plan Your Campaign","gradient":"from-orange-500 to-red-500","description":"Start with the goal — what should the call accomplish? We scope one clear outcome, review your list source and consent records, and quote the whole campaign before it launches."},{"step":"2","title":"Approve Script and Escalation","gradient":"from-yellow-500 to-orange-500","description":"You approve the script, disclosure, opt-out handling, and escalation path. Hot leads transfer live to your team or land in your CRM. Nothing launches until you approve."},{"step":"3","title":"Launch, Monitor, Route Outcomes","gradient":"from-green-500 to-emerald-500","description":"Calls run in approved windows and outcomes are monitored in real time. You receive a dispositioned contact list, outcome counts, routed follow-ups, and opt-out and DNC logs."}],"ctaText":"Plan My Campaign — book a free campaign review and get your full quote before launch, from 9¢ per connected minute.","eyebrow":"Compliance & Health Check-In Calls","benefits":[{"icon":"Shield","title":"Compliance-Forward Calling","gradient":"from-emerald-500 to-teal-500","description":"Every check-in campaign starts with a list and consent review — list source, consent records, and calling windows are verified before anything launches, and bought lists without clear permission records are flagged and in most cases declined. AI-generated voices are treated as artificial voices under the TCPA, so prior express consent is verified, state-specific quiet hours and registration rules are honored, and every call carries AI disclosure — recipients can ask if the call is AI-assisted, request a human, or opt out with STOP. Your compliance team approves the script, disclosure, and escalation path before launch; nothing runs without your sign-off.","proof_point":"TCPA-aligned, consent-verified campaigns with AI disclosure on every call and DNC requests carried across all campaigns"},{"icon":"TrendingUp","title":"Win Back the Service Lane","gradient":"from-blue-500 to-purple-500","description":"Structured check-in, appointment reminder, and win-back campaigns keep your owner base engaged before quick-lube chains and independent shops do — covering service reminders, recall notifications, day-7/day-30 onboarding check-ins on new deliveries, and re-engagement of 12–24 month dormant service customers. Outcomes route back to your BDC and service advisors in the CRM you already run: hot leads transfer to your team live or land in the CRM with per-call notes and follow-up requests.","proof_point":"Dealerships have lost 12% of service visits to competition since 2018 — while 72% of owners with cars two years old or newer returned to the dealership for service in 2023 when engaged"},{"icon":"DollarSign","title":"Predictable, Transparent Pricing","gradient":"from-green-500 to-blue-500","description":"Calling starts at 9¢ per connected minute, tiered by volume, with the rate locked for the campaign — no per-seat charges, no platform bill, and no minimums you didn't choose. Each campaign is scoped around one clear goal and quoted in full before launch, so your fixed ops budget knows the exact number before approving. The first campaign review is free, and deliverables include a dispositioned contact list, outcome counts with disposition codes, routed follow-ups, and completion/coverage reports.","proof_point":"From 9¢ per connected minute with the rate agreed before launch and never moved mid-campaign"}],"features":["Compliance & Health Check-In Calls that confirm service visits and check in with recent vehicle deliveries on a structured schedule","Appointment & Event Reminders with same-day, day-before, or multi-touch windows to keep your service lane full","Win-Back & Reactivation Calling for customers dormant 12–24 months, before independent shops win them over","Lead Qualification and Speed-to-Lead Follow-Up Calls, with new leads called within minutes inside approved windows","Outcome routing into the CRM and scheduling tools you already run — hot leads transfer live or land in your CRM","Multi-Language Outbound Campaigns, with Spanish the most common, to reach your full owner base"],"headline":"Keep Your Service Customers Coming Back — and Keep Every Call Compliant","problems":[{"icon":"PhoneMissed","stat":"12%","color":"from-red-500 to-pink-500","title":"Your Service Lane Is Leaking to Quick-Lubes and Independent Shops — 12% Lost Since 2018","description":"Dealerships have lost 12% of service visits to competition since 2018, and the pattern shows up first in oil changes and tire rotations — the entry points that drive long-term fixed ops retention and VSC penetration. Quick-lube chains and independent repair shops reach your customers first, often because your service lane never called. When owners of two-year-old vehicles drift to an independent shop, you lose not just the PPD today but the trade cycle, the F&I PVR on the next deal, and the loyalty data that feeds your next lease renewal conversation."},{"icon":"AlertTriangle","stat":"FTC scrutiny","color":"from-orange-500 to-yellow-500","title":"FTC Scrutiny Has Raised the Stakes on Every Outbound Customer Call","description":"The FTC has warned dealership groups about deceptive pricing practices, and compliance requirements around customer outreach keep tightening. Meanwhile, TCPA rules treat AI-generated voices as artificial voices requiring prior express consent, with state-specific quiet hours and registration rules layered on top. Calling service customers without documented consent or proper AI disclosure puts your store at regulatory risk — and one complaint can trigger scrutiny across your entire owner base."},{"icon":"Users","stat":"45%","color":"from-purple-500 to-pink-500","title":"45% of Vehicle Owners Are Dissatisfied With the Dealership Service Experience","description":"45% of vehicle owners report dissatisfaction with the dealership service experience, and customers increasingly expect transparent pricing and flexible scheduling. Poor follow-up communication — a missed recall notice, a check-in call that never came, a service reminder that arrived after the owner already booked elsewhere — drives owners straight to competitors. The upside: 72% of people with cars two years old or newer went back to the dealership for service in 2023, up from 54% previously, which means engaged owners are coming back when the communication actually happens."}],"quickWins":["Run day-7 and day-30 onboarding check-in calls on every new delivery to lock in the first service appointment before the owner's first oil change goes to a quick-lube chain.","Target 12–24 month dormant service customers with a structured win-back campaign — these owners are exactly the segment where the 12% service-visit loss compounds."],"subheadline":"My AI Call Center runs structured, permission-based check-in and reminder campaigns for new car dealerships — confirming service visits, qualifying leads, and routing every outcome back to your team.","problemTitle":"The Service Retention Gap Costing New Car Dealerships Revenue","testimonials":[{"quote":"The list and consent review caught exactly what we needed before launch — they flagged the segments where our consent records were thin instead of just running the calls. Every service check-in carries the AI disclosure, quiet hours are honored state by state, and our advisors get the follow-ups routed straight into the CRM. That's the first outbound program our compliance officer signed off on without a fight.","title":"Fixed Operations Director","author":"Marcus Delaney","business_type":"New Car Dealership"},{"quote":"We run one campaign with one clear goal at a time — a recall notification push, then a dormant service owner win-back — and the quote never moved mid-flight. The dispositioned list with per-call notes is what our BDC actually works from every morning. No invented numbers, just outcome counts we can hand to the fixed ops meeting.","title":"General Manager","author":"Priya Raghavan","business_type":"New Car Dealership"},{"quote":"Customers can ask if the call is AI-assisted or request a human, and opt-outs are honored immediately and carried into our DNC records across campaigns. With the FTC watching dealership communication practices, that transparency is what made our compliance team comfortable approving the campaigns at all three of our rooftops.","title":"Dealer Principal","author":"Tom Whitaker","business_type":"New Car Dealership"}],"whyDifferent":["Managed service, not software — you buy campaigns we run for you","Only approved, permissioned, or reviewed lists — no indiscriminate cold calling","Bought lists without clear permission are flagged and usually declined","One clear goal per campaign, quoted before launch","AI disclosure on every call, with human escalation available","Rate locked for the campaign — no mid-campaign price moves","No invented numbers — we report what actually happened","Opt-outs and DNC requests honored immediately across all campaigns"],"benefitsTitle":"Why New Car Dealerships Choose My AI Call Center","solutionTitle":"How My AI Call Center Runs Your Check-In Campaigns — So You Don't Have to Build a Bigger Call Center","internal_links":null,"solutionPoints":["One clear goal per campaign — confirm service visits, check in on recent deliveries, or re-engage lapsed service customers — quoted before launch","List discipline built in: only approved, permissioned, or reviewed contact lists, with consent records checked before any call goes out","AI disclosure on every call, keyword opt-outs honored immediately, and DNC requests carried across all your campaigns"],"socialProofText":"Managed campaigns run by AIQ Labs from Halifax, Nova Scotia and Austin, Texas — every campaign quoted before launch, every outcome reported as it actually happened. No invented numbers.","problemHighlight":"Service visits lost to competition","solutionSubtitle":"Managed outbound calling campaigns with one clear goal, run against approved and permissioned lists only.","headlineHighlight":"Compliant Check-Ins","research_keywords":["New car dealership phone call automation","Dealership service scheduling software","Automotive customer retention strategies","Transparent pricing for car dealerships","Digital marketing for new car dealerships","F&I process automation","Dealership data security best practices","AI-powered car shopping experiences"],"solutionDescription":"My AI Call Center is a done-for-you managed service — you buy campaigns that we run for you. For new car dealerships, that means Compliance & Health Check-In Calls that confirm service appointments, check in with customers after deliveries, and keep your owner base connected to your service lane. Every campaign launches only after a list and consent review, script approval, and your sign-off. Outcomes — confirmed, qualified, opted out, no answer — come back to you as a dispositioned contact list with per-call notes and follow-ups routed to your advisors and CRM.","research_sources_count":11}