Why this matters for clinics & healthcare
Clinics use calling campaigns for reminders, surveys, and notifications — all on approved patient lists with privacy in mind. Clinics and healthcare organizations lose opportunities not because the work is hard, but because the outreach never happens. Surveys & Feedback gives you survey calls that get structured feedback from your existing customers.
- No-shows, care-gap recalls, and patient feedback go unworked because the front desk is busy with patients in the chair.
- A structured calling campaign reaches your approved clinics & healthcare list before the opportunity slips away.
- Survey calls that get structured feedback from your existing customers. All on permissioned lists, with your approval on every script.
How it works
- Review survey and list. We review your survey goal, customer list, and consent records.
- Agree on questions. We set the survey questions, scale, and open-ended prompts.
- Call in approved windows. Calls run with disclosure and opt-out handling.
- Structured report. You get responses, trends, and verbatim notes.
Frequently Asked Questions
Can you call patients for reminders?
Yes. We call approved patient lists for appointment reminders and recalls, with privacy and disclosure handled.
Are healthcare calls handled differently?
Yes. We review consent records, calling windows, and message scope, and do not share protected health information outside your approved scope.
How long can the survey be?
We recommend keeping it short for phone and will flag anything that hurts completion.
Can you do NPS or CSAT?
Yes. Standard rating scales work well on calls.
We only call approved, permissioned, or reviewed contact lists. We do not run indiscriminate cold calling. Every campaign is scoped and reviewed before launch. My AI Call Center does not provide legal advice; campaign requirements vary and you are responsible for obtaining appropriate approvals.